CrawlJobs Logo

Client Services Manager

jobs.360resourcing.co.uk Logo

360 Resourcing Solutions

Location Icon

Location:
United Kingdom , Sale

Category Icon
Category:
Sales

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

The Client Services Manager is responsible for driving growth within Ipsum 11kV ICP Division by identifying, developing, and securing new business opportunities across social housing, industrial and commercial (I&C), and EV infrastructure sectors. The role focuses on expanding Ipsum market presence, building and maintaining strong client relationships, and ensuring revenue and margin targets are achieved in line with the company’s strategic objectives.

Job Responsibility:

  • Identify and secure new business opportunities across housing developers, commercial clients, and EV infrastructure projects
  • Build and maintain strong relationships with clients, consultants, IDNOs, and DNOs, ensuring Ipsum is seen as a trusted, knowledgeable partner
  • Develop a clear and accurate sales pipeline through CRM, tracking opportunities from enquiry through to contract award
  • Work closely with estimating, design, and delivery teams to prepare professional, commercially sound proposals that meet client needs
  • Monitor competitor activity, market conditions, and IDNO incentives to position Ipsum effectively and maximise win rates
  • Partner with design, operations, and commercial teams to ensure handovers are clear and clients experience a smooth transition from tender to delivery
  • Deliver accurate sales forecasts and contribute to divisional budget planning
  • Represent Ipsum at client meetings, networking events, and industry conferences to promote capability and build presence in target sectors
  • Support the development of sales processes, marketing materials, and systems to improve efficiency

Requirements:

  • Level 2 Diploma in Skills for Business Sales and Marketing (or equivalent)
  • Full UK driving licence (essential)
  • Proven track record of business development within ICP, utilities, or electrical infrastructure
  • Experience of selling HV/LV connection services, substation installations, or EV charging infrastructure
  • Strong understanding of ICP/IDNO frameworks, connection processes, and commercial models
  • Demonstrable ability to build long-term client relationships and meet or exceed sales targets

Nice to have:

  • Level 3 Award or Certificate in Business Development / Sales Management (desirable)
  • Some experience in managing or mentoring others would be an advantage
What we offer:
  • 24 days annual leave plus bank holidays
  • Option to buy up to 5 additional holidays
  • Group Personal Pension Plan
  • Career development & progression with the opportunity to earn professional qualifications
  • 24/7 access to a virtual GP and Mental health support & counselling services
  • Cycle to Work scheme
  • Discount club - supermarkets, phone bills, gyms & more
  • Life assurance cover
  • Long service recognition
  • Enhanced Maternity Pay
  • Paid volunteering opportunities in your community

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
360 Resourcing Solutions - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Client Services Manager

Sales & Client Servicing Manager

We are a dynamic organization seeking a motivated Sales & Client Servicing Manag...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
February 07, 2026
Flip Icon
Requirements
Requirements
  • A strong understanding of sales processes and client relationship management
  • A proven track record in sales and business development
  • Proficiency in client acquisition strategies
  • Experience in the advertising industry
  • Skills in managing client accounts and ensuring their needs are met
  • Excellent communication, negotiation, and interpersonal skills
  • Adeptness at strategic planning and execution
  • A results-oriented approach and drive to achieve targets
  • An MBA/PGDM qualification
  • 5-8 years of relevant experience
Job Responsibility
Job Responsibility
  • Develop and implement effective sales strategies to drive revenue growth
  • Manage and nurture client relationships to ensure satisfaction and retention
  • Identify and pursue new business opportunities and partnerships
  • Oversee the client servicing team, providing guidance and support
  • Analyze sales data and market trends to inform strategic decisions
  • Conduct market research to identify potential leads and target audiences
  • Collaborate with marketing to develop promotional campaigns
  • Prepare and present sales reports and forecasts to senior management
What we offer
What we offer
  • Competitive salary package commensurate with experience
  • Performance-based bonuses and incentives
  • Comprehensive health and wellness benefits
  • Opportunities for professional development and continuous learning
  • A dynamic and collaborative work environment
  • Generous paid time off and holidays
  • Potential for career advancement within the organization
  • Exposure to diverse client portfolios and projects
  • Access to cutting-edge sales and marketing tools
  • Team-building activities and social events
Read More
Arrow Right

Client Services Manager

Reporting to the Director of Global Services, the role of Client Services Manage...
Location
Location
Australia , Perth
Salary
Salary:
Not provided
wencomine.com Logo
Wenco (a Hitachi Construction Machinery...
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years’ experience with fleet management products on hardware and software applications
  • Ability to handle remote site installations, upgrades, and software support
  • 8+ years’ technical supervisory experience of people and resources
  • Ability to do standard and custom system configurations for client’s sites within the Wenco product suite
  • Ability to develop a scope of work for all non-standard features (custom development) on existing and new client sites
  • Computer Technology background (Including exposure to Linux, Cisco, Database Administration, Business Systems Analysis, Microsoft Exchange, etc.)
  • Must be eligible to work in Australia
  • Bachelor's degree in Engineering, IT, Business, or relevant discipline
Job Responsibility
Job Responsibility
  • Drive operational excellence in the technical aspects of work performed to support clients
  • Manage installations, upgrades, and integrations, including autonomous haulage systems and Open Autonomy deployments
  • Lead and manage the regional Services team (and subcontractors as required)
  • Serve as the primary point of contact with clients
  • Plan resource allocation at least 3 months in advance
  • Develop project plans and schedule project goals, milestones, and deliverables
  • Travel to client sites globally as required
  • Take operational decisions and action/delegate a mutually acceptable plan to secure client satisfaction
  • Identify and communicate personnel, training, resourcing, technical, and client-related needs or issues
  • Conduct remote support and upgrade procedures
  • Fulltime
Read More
Arrow Right

Client Service Manager

Our Client Service Managers are the engine of our business. They are responsible...
Location
Location
United Kingdom , London
Salary
Salary:
33000.00 GBP / Year
transact-online.co.uk Logo
Transact
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in corporate customer service
  • Experience within the financial services industry
  • Strong communication skills
  • High degree of accuracy
  • Meticulous nature and close attention to detail
  • Understanding of key financial products and wrappers
Job Responsibility
Job Responsibility
  • Developing and maintaining relationships with Financial Advisers through understanding their requirements
  • Providing support to Financial Advisers and their staff to develop their understanding of the Transact platform
  • Handling all queries received by phone, email or letter
  • Processing requests to agreed service levels
  • Prioritising and managing your own workload throughout the day
  • Quality checking your own work and the work of your colleagues
What we offer
What we offer
  • Company discretionary bonus
  • Excellent pension contributions
  • Attractive staff share scheme
  • BUPA health insurance
  • Buying and selling of annual leave
  • Sponsorship of relevant professional qualifications
  • Fulltime
Read More
Arrow Right

Client Services Manager

Our client is a successful boutique asset manager. They are hiring a French spea...
Location
Location
France , Paris
Salary
Salary:
Not provided
stephenbellassociates.com Logo
Stephen Bell Associates
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fluent French and English
  • Proven experience in institutional or wholesale asset management client services
  • Good understanding of the European asset management industry
  • Interest in financial markets
  • Strong communication and relationship building skills
  • Ability to prioritise and meet multiple deadlines in an entrepreneurial environment
Job Responsibility
Job Responsibility
  • Act as the primary point of contact for institutional and wholesale clients in France and several other European markets
  • Support the completion of RFPs, RFIs, manager and operational DDQs and ad-hoc requests from prospective and existing clients
  • Attend client review meetings and send follow-up reports
  • Deliver client onboarding, including financial analysis and coordination with transfer agents
  • Handle clients enquiries regarding fund features, portfolio management and market data
  • Manage client queries and process their portfolio requests to agreed service levels
  • Undertake monthly reporting for existing clients
  • Work with sales, fund operations and finance to resolve client services issues
  • Produce distribution agreements, platforms registrations and KYC in collaboration with compliance
  • Undertake CRM monitoring and reporting
  • Fulltime
Read More
Arrow Right

Client Services Project Manager

Plan, coordinate, and manage the execution of diverse projects while ensuring al...
Location
Location
United States , Westborough
Salary
Salary:
Not provided
sgkinc.com Logo
SGK
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree in Project Management or related field
  • 6+ years of previous project management experience
  • or equivalent combination of education and experience
  • High degree of proficiency MS Office Suite, Outlook & Internet applications
  • Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills
  • Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
  • Solid understanding and application of mathematical concepts
  • Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients
  • Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment
  • Ability to work with and influence peers and senior management
Job Responsibility
Job Responsibility
  • Collects, analyzes and understands project requirements
  • Develops and maintains project plans, including documentation of project scope, objectives, deliverables, key milestones, timelines, schedules, internal and external resources, project dashboards, etc.
  • Communicates the project status, requirements, and structure across the Project Management team and all necessary departments
  • Defines potential problems and suggest alternatives based upon cost implications, time constraints, and customer quality standards
  • Analyzes the project’s cost structure and any significant deviations from the approved cost structure
  • Collaborates with manufacturing, sales/marketing, and purchasing teams in project definition, feasibility, and approval process
  • Manages day-to-day progress of projects including risk assessment and problem resolution
  • Conducts project reviews according to prescribed process/structure
  • Serves as the main day-to-day contact on current projects for internal project teams, clients and suppliers
  • Attends project planning meetings as needed
  • Fulltime
Read More
Arrow Right

Client Services Manager

We are looking for an experienced leader to join our team and take ownership of ...
Location
Location
United Kingdom , Milton Keynes
Salary
Salary:
Not provided
impellam.com Logo
Impellam Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous senior experience within MSP/RPO or an in-house recruitment environment
  • Strong leadership and team management capabilities
  • Excellent stakeholder management and relationship-building skills
  • Commercial awareness and experience managing budgets
  • Ability to work under pressure and deliver to tight deadlines
  • Strong analytical and problem-solving skills
Job Responsibility
Job Responsibility
  • Ensure fulfilment of all client vacancies in line with KPIs and SLAs
  • Build and maintain strong relationships with allocated client contacts
  • Lead and develop the onsite account team, managing client engagement and decision-making
  • Take full ownership of financial performance against budget for the business
  • Identify and pursue opportunities for customer account growth
  • Drive continuous service development and improvement plans
  • Ensure compliance with health, safety, and environmental standards
What we offer
What we offer
  • 25 days annual leave plus public holidays, and your birthday off
  • Company pension
  • Blended working
  • An environment where your learning and development is supported through a range of various learning tools and courses
  • Fulltime
Read More
Arrow Right

Client Services Manager

This is an exciting and crucial role for Captify Australia’s growth, leading the...
Location
Location
Australia , Sydney
Salary
Salary:
Not provided
captifytechnologies.com Logo
Captify
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1 years experience in account management or customer service experience across both managed/direct and programmatic business
  • Proficient use of Microsoft Excel
  • Excellent communicator with both internal and external stakeholders via email, phone and in person
  • Excellent attention to detail
  • Good prioritisation and time management skills
  • Ability to thrive in a start-up environment and hustle
Job Responsibility
Job Responsibility
  • Primary point of contact for agency clients on existing live accounts
  • Upsell on existing accounts, as well as work with Sales team to unearth new business opportunities from existing contacts
  • Recommend optimisations and new audiences to agency traders to increase scale of delivery and performance
  • Upweight - responsible for pushing campaign specific upweights
  • Diagnostics - working with Technical AM team and traders to ensure campaigns (both programmatic and managed) are set up using Captify best practise and delivering/pacing well
  • Delivering best-in-class service to clients and adhering to internal/external SLAs, managing client expectations and delivering on these to maximise growth opportunity with clients
  • Understanding prioritisation of accounts in line with spends or potential for future growth, building strategic account plans alongside sales leads
  • Working with sales leads to keep Captify front of mind for agencies, through external meetings and hot desking
  • Responsible for compiling campaign PCAs for Tier 1 growth accounts
  • Helping to identify future strategic growth for the business
What we offer
What we offer
  • 25 days holiday + bank holidays + your birthday + volunteer day
  • Regular shut down days, including the festive period
  • Access to SPILL - instant therapy support
  • Access to Mental Health First Aiders
  • Sport and wellbeing activities
  • Financial wellbeing support
  • Work from home and flexible/core working hours
  • Work from any Captify office in the world
  • Enhanced family friendly policies
  • Pet friendly office
  • Fulltime
Read More
Arrow Right

Client Services Manager

Gummicube is looking for a dedicated Client Services Manager to lead our award-w...
Location
Location
United States
Salary
Salary:
120000.00 - 130000.00 USD / Year
airship.com Logo
Airship
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years in account management or client services roles at a Digital Marketing Agency (or similar environment)
  • 3+ years in leadership roles managing client services or account management teams
  • 3+ years of marketing or advertising experience (SEO, paid marketing, performance marketing)
  • Experience managing enterprise accounts with contract values of $1M+ annually
  • Proven track record of achieving 95%+ net revenue retention in enterprise segments
  • Advanced Excel/Google Sheets expertise for data analysis and reporting
  • Experience with enterprise CRM platforms (Salesforce, HubSpot, etc.)
  • Project management expertise with complex, multi-phase enterprise implementations
  • Executive presence with ability to present to C-suite stakeholders
  • Strong emotional intelligence and conflict management skills
Job Responsibility
Job Responsibility
  • Oversee your immediate team of coordinators and day-to-day operations focused on enterprise customer success
  • Lead either our Account Management team focused on client relationship management or our Strategy team focused on strategic account planning
  • Collaborate cross-functionally with marketing, data, and creative teams to plan and support complex client needs for large accounts
  • Serve as liaison between the Accounts & Client Services team and Executive Leadership
  • Onboard and continuously train teams on Gummicube technologies, methodologies, strategies and implementation of process and compliance requirements for enterprise-level service delivery
  • Meet weekly with Coordinators and Sr. Coordinators to understand account performance, offering insights and guidance with strategy focused on customer success outcomes
  • Create cadences of account reviews, working with team members to identify areas of improvement and upsell/cross-sell opportunities across enterprise accounts
  • Act as the client's first line of support behind account owners, able to negotiate deliverables and timing within reason based on complex enterprise client demands and team turnarounds
  • Report relevant metrics and relationship notes to Executive Leadership including customer health scores, expansion opportunities, and retention risks
  • Analyze trends and execute marketing strategies aligned with short and long-term objectives to drive customer expansion and retention
What we offer
What we offer
  • Equity is also offered with this role
  • Robust benefits package as part of our Total Rewards approach to compensation
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Poland Jobs Ireland Jobs Germany Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy