CrawlJobs Logo
Wenco (a Hitachi Construction Machinery... Logo Wenco (a Hitachi Construction Machinery... · IT - Administration

Client Services Manager

Australia, Perth · Job Posted December 13, 2025
Apply Position
Job Link Share

Job Description

Reporting to the Director of Global Services, the role of Client Services Manager – Australasia is important for guaranteed quality technical and operational service delivery across Australia, New Zealand, and Southeast Asia. The role is responsible for the coordination of internal cross-functional department interests and activities to meet the requirements and satisfaction of our clients in the delivery, support, and implementation of Wenco solutions, including deployments of Open Autonomy.

Job Responsibility

  • Drive operational excellence in the technical aspects of work performed to support clients
  • Manage installations, upgrades, and integrations, including autonomous haulage systems and Open Autonomy deployments
  • Lead and manage the regional Services team (and subcontractors as required)
  • Serve as the primary point of contact with clients
  • Plan resource allocation at least 3 months in advance
  • Develop project plans and schedule project goals, milestones, and deliverables
  • Travel to client sites globally as required
  • Take operational decisions and action/delegate a mutually acceptable plan to secure client satisfaction
  • Identify and communicate personnel, training, resourcing, technical, and client-related needs or issues
  • Conduct remote support and upgrade procedures
  • Define custom development requirements for clients
  • Identify and manage support equipment and spares requirements
  • Identify and implement improvements to the business unit
  • Compile monthly operational reports

Requirements

  • 5+ years’ experience with fleet management products on hardware and software applications
  • Ability to handle remote site installations, upgrades, and software support
  • 8+ years’ technical supervisory experience of people and resources
  • Ability to do standard and custom system configurations for client’s sites within the Wenco product suite
  • Ability to develop a scope of work for all non-standard features (custom development) on existing and new client sites
  • Computer Technology background (Including exposure to Linux, Cisco, Database Administration, Business Systems Analysis, Microsoft Exchange, etc.)
  • Must be eligible to work in Australia
  • Bachelor's degree in Engineering, IT, Business, or relevant discipline

Nice to have

  • Project Management certification with PMP and PMI-ACP or equivalent
  • Certificate or diploma in project management
Wenco (a Hitachi Construction Machinery... - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Client Services Manager

8 matching positions

New

Client Services Manager

Location
Location
United States , San Francisco
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4-7+ years of experience in wealth management, supporting ultra-high-net-worth clients and complex financial relationships
  • Strong understanding of investment and wealth management operations
  • Exceptional client service, communication, and relationship management skills
  • Ability to thrive in a fast-paced, evolving environment with significant autonomy
  • High level of professionalism, discretion, and attention to detail
  • Entrepreneurial mindset with a desire to grow into future leadership opportunities
  • Comfortable leveraging technology to manage complex client relationships, reporting, and workflows
  • experience with Salesforce, Addepar, and related wealth management platforms is a plus
  • Advanced Excel skills and strong overall technical proficiency
Job Responsibility
Job Responsibility
  • Serve as a key relationship manager and trusted point of contact for client families
  • Coordinate client onboarding, account setup, and ongoing service needs
  • Support investment operations, including alternative investments, subscriptions, redemptions, and portfolio administration
  • Manage client reporting, financial administration, and time-sensitive transactions
  • Coordinate with tax professionals, advisors, and family office stakeholders
  • Maintain compliance, KYC, CRM, and document management processes
  • Help improve workflows and contribute to operational efficiencies and technology initiatives
Read More
Arrow Right

Client Services Manager

Location
Location
India
Salary
Salary:
Not provided
intentwise.com Logo
Intentwise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of hands-on experience managing Amazon Advertising accounts and client relationships
  • Strong knowledge of Amazon Advertising, including Sponsored Ads, DSP, AMC & Amazon advertising best practices
  • Proven ability to analyze performance data, identify trends, and translate insights into actionable recommendations
  • Strong understanding of key Amazon metrics and concepts, search term analysis, ranking strategies, and campaign optimization
  • Excellent written and verbal communication skills, with the ability to present performance insights and strategic recommendations to clients
  • Proficiency with Amazon Ads Console, Seller Central, Brand Analytics, Excel, and other reporting tools
  • Strong organizational, problem-solving, and time-management skills with the ability to manage multiple clients and priorities simultaneously
  • Collaborative, customer-focused mindset with the ability to build relationships, understand client goals, and work effectively across cross-functional teams
  • Exposure to multiple marketplaces (US, UK, EU, CA, etc.) and other retail media platforms
  • Experience with other advertising and analytics platforms such as Helium 10 or similar tools
Job Responsibility
Job Responsibility
  • Manage and grow client relationships by serving as the primary point of contact and trusted advisor
  • Develop and execute advertising strategies aligned with client business goals and growth objectives
  • Oversee campaign performance across Amazon Advertising products and provide actionable recommendations
  • Conduct regular business reviews, performance reporting, and strategic planning sessions with clients
  • Analyze account performance, identify optimization opportunities, and drive continuous improvement
  • Collaborate with internal teams to ensure seamless execution, issue resolution, and delivery of client objectives
  • Stay current with Amazon advertising trends, new features, and industry best practices to provide proactive guidance
  • Identify opportunities for account growth, marketplace expansion, and additional service adoption while ensuring high client satisfaction and retention.
What we offer
What we offer
  • The opportunity to work with cutting-edge commerce data, analytics, and AI technologies
  • Exposure to leading brands, agencies, and retail media programs
  • A collaborative, innovative, and learning-focused culture
  • The ability to influence product strategy and customer success at a rapidly growing company
  • Competitive compensation, benefits, and growth opportunities.
  • Fulltime
Read More
Arrow Right

Client Services Manager

As Client Services Manager, you'll be embedded within the client account, taking...
Location
Location
United Kingdom , City of London, London
Salary
Salary:
Not provided
impellam.com Logo
Impellam Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience within the staffing sector (MSP, RPO, workforce solutions)
  • Strong stakeholder management skills
  • Experience supporting complex or multi-site accounts
  • Supplier management experience
  • Commercial awareness
  • Resilient, adaptable and comfortable working under pressure
  • Ability to manage change and evolving priorities
Job Responsibility
Job Responsibility
  • Support the build and embedding of the programme from day one
  • Be the day-to-day face of the programme across all levels of stakeholders within the business
  • Support implementation and ongoing optimisation of the solution
  • Manage supplier performance and governance
  • Deliver against KPIs and commercial objectives
  • Support and contribute to team development
  • Act as an escalation point for client issues
  • Identify and support growth opportunities
  • Visit client sites regularly across UK (3-4 days per week)
What we offer
What we offer
  • Generous annual leave including birthday off and paid volunteering day
  • Pension and life assurance
  • Employee Assistance Programme and Calm app
  • Flexible benefits including private medical, dental, healthcare cash plan and critical illness options
  • Employee discounts platform
  • Additional options including health assessments, travel insurance and EV scheme
  • Fulltime
Read More
Arrow Right

Client Services Manager

Are you looking for an opportunity to support building and embedding a programme...
Location
Location
United Kingdom , City of London, London
Salary
Salary:
Not provided
impellam.com Logo
Impellam Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience within the staffing sector (MSP, RPO, workforce solutions)
  • Strong stakeholder management skills
  • Experience supporting complex or multi-site accounts
  • Supplier management experience
  • Commercial awareness
  • Resilient, adaptable and comfortable working under pressure
  • Ability to manage change and evolving priorities
  • Sector experience within engineering, facilities management, manufacturing, logistics or similar desirable
Job Responsibility
Job Responsibility
  • Support the build and embedding of the programme from day one
  • Be the day-to-day face of the programme across all levels of stakeholders within the business
  • Support implementation and ongoing optimisation of the solution
  • Manage supplier performance and governance
  • Deliver against KPIs and commercial objectives
  • Support and contribute to team development
  • Act as an escalation point for client issues
  • Identify and support growth opportunities
  • Visit client sites regularly across UK (3-4 days per week)
What we offer
What we offer
  • Generous annual leave including birthday off and paid volunteering day
  • Pension and life assurance
  • Employee Assistance Programme and Calm app
  • Flexible benefits including private medical, dental, healthcare cash plan and critical illness options
  • Employee discounts platform
  • Additional options including health assessments, travel insurance and EV scheme
  • Fulltime
Read More
Arrow Right

Client Services Manager

Lorien is looking for an experienced Client Services Manager to lead a key clien...
Location
Location
United Kingdom , Coventry & Manchester
Salary
Salary:
Not provided
impellam.com Logo
Impellam Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Senior experience within RPO/MSP programmes
  • Strong senior stakeholder management skills, with credibility at exec level
  • Confident people leadership
  • Commercial mindset able to identify and deliver account growth opportunities
  • Comfortable working autonomously in a fast-paced, change-driven client environment
  • Experience managing change within a client account and influencing across internal/external stakeholders
Job Responsibility
Job Responsibility
  • Take ownership for client relationship management, delivery performance and account development
  • Lead and develop an on-site account team, driving high performance and service
  • Build strong senior stakeholder relationships and act as an escalation
  • Ensure delivery against KPIs/SLAs and drive continuous improvement across the service
  • Identify and convert growth opportunities across the account (retention, expansion and new service lines)
  • Maintain oversight of commercial performance (financial forecasting / budget awareness)
What we offer
What we offer
  • Opportunity to lead a strategically important account
  • High trust, high autonomy environment
  • Exposure to senior stakeholders and complex client challenges
  • Clear scope to grow the account and progress your career
  • Fulltime
Read More
Arrow Right

Client Services Manager

Guidant Global has been awarded an exciting new contract to deliver a defence cl...
Location
Location
United Kingdom , Luton
Salary
Salary:
Not provided
impellam.com Logo
Impellam Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years' experience in operations, managed services, or service delivery
  • Proven leadership skills with experience developing teams
  • Excellent stakeholder management and communication
  • Strong analytical ability and skilled in Excel, reporting and MI
  • Experience improving processes and driving service performance
  • MSP/shared services experience
  • Eligible for Security Clearance (SC)
Job Responsibility
Job Responsibility
  • Lead the end‑to‑end outsourced L&D administration service for a defence client
  • Oversee daily operations, ensuring accuracy, efficiency, and service excellence
  • Build strong, trusted partnerships with senior client stakeholders
  • Drive SLA and KPI performance, implementing improvement plans where needed
  • Lead production of MI reporting, insights, and quarterly business reviews
  • Develop, mentor and empower the SRM, Team Leader, and Coordinator team
  • Manage supplier relationships, onboarding, governance, and performance
  • Identify opportunities for process optimisation and innovation
  • Support financial processes, including invoicing and aged debt resolution
  • Act as an escalation point for service issues, risks and operational challenges
What we offer
What we offer
  • Attractive Benefits Package
  • Fulltime
Read More
Arrow Right

Client Services Manager

The Client Services Manager – Prototyping is responsible for managing assigned c...
Location
Location
United States , Chicago
Salary
Salary:
68000.00 - 78000.00 USD / Year
thinkkaleidoscope.com Logo
Kaleidoscope®
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years in client services, estimating, or production-driven environments
  • Experience building production-based estimates
  • Strong financial literacy and understanding of margin
  • Experience in prototyping, packaging, manufacturing, or fast-turn production preferred
  • Ability to manage high-volume workflows and shifting priorities
  • Willingness to travel as required
Job Responsibility
Job Responsibility
  • Manage a portfolio of Prototyping clients
  • Maintain proactive communication regarding scope, timing, and cost
  • Attend client meetings, plant visits, and business reviews as required
  • Support relationship-building efforts alongside assigned CGMs
  • Serve as first escalation point for project-level concerns
  • Defining and documenting scope before pricing
  • Confirming feasibility with Production prior to finalizing estimates
  • Accounting for labor, materials, complexity, and risk
  • Protecting target margins while remaining competitive
  • Revising estimates when scope changes
What we offer
What we offer
  • potential per 1% commission
Read More
Arrow Right

Client Services Manager

Ensure the successful delivery of merchandising services to clients, by leading ...
Location
Location
United Kingdom , Tytherington, Macclesfield
Salary
Salary:
36000.00 - 40000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Confident
  • used to success and winning
  • performing senior-level client discussions
  • people management
  • clear and substantive speaking, writing and presentation skills
  • approachable
  • trustworthy
  • strong planning, organisational and analytical skills
  • ability to work at pace
  • knowledgeable
Job Responsibility
Job Responsibility
  • Commercial Growth - Support the General Manager to deliver company strategy and revenue goals
  • Service Delivery - Support the creation of and lead the execution of customer strategy for Sainsburys and other allocated core accounts
  • Process Excellence - Ensure processes are clearly briefed, uniform and adopted by the entire team
  • People - Develop and maintain positive relationships with all colleagues, encourage team spirit, maintain visibility and provide support
  • Communication - Create and own a communications plan for all areas of responsibility covering internal team and external clients
What we offer
What we offer
  • Company Pension
  • 31 days' Holiday
  • Flexible working with hybrid working from home/the office
  • 23 days holiday plus bank holidays, rising incrementally to 28 days
  • Full training provided
  • Birthday day off
  • Company days out, festive celebrations, social events
  • Wellbeing focus
  • Free parking
  • Comfortable, modern working environment
  • Fulltime
Read More
Arrow Right