CrawlJobs Logo
AND Digital Logo AND Digital · IT - Administration

Client Services Manager

United Kingdom, Reading · Job Posted January 16, 2026
Apply Position
Job Link Share

Job Description

The Client Services Manager is a strategic and pivotal role; it is accountable for building relationships between the Club and its clients, managing current assignments, growing the accounts, and establishing a strong lasting partnership between AND Digital and the client organisations.

Job Responsibility

  • Building relationships between the Club and its clients
  • Managing current assignments
  • Growing the accounts
  • Establishing a strong lasting partnership between AND Digital and the client organisations
  • Managing a portfolio of clients
  • Building and nurturing trusted relationships with key stakeholders to increase AND's impact
  • Planning and shaping feasible account strategies that represent value for our clients and support AND's growth
  • Identifying, shaping and successfully pitching new business opportunities to clients
  • Managing the day-to-day client and AND team needs including clear and timely communications, onboarding and rotations
  • Communicating AND's mission and goals clearly
  • Building connection between AND's proposition, our clients and our ANDis goals
  • Maintaining commercially successful accounts with minimal support
  • Proactively minimise revenue leakage
  • Supporting the creation of SOWs
  • Having a thorough understanding of contract terms & commercial risk
  • Attending both internal and client weekly scheduling meetings and ensuring scheduling is up to date
  • Resolving issues for success

Requirements

  • Experience as an account manager
  • Comfortable with day to day management of the relationship
  • Bring real commercial capability to bear to grow clients and revenue
  • Experience in client relationship building
  • Experience in growing accounts
  • Experience in client assurance
  • Experience in people leadership
  • Experience in commercial management
  • Responsible for building and sourcing a team for the client
  • Acting as a trusted point of escalation for the client and delivery team

What we offer

  • 25 days holiday allowance + bank holidays
  • Flexible bank holidays
  • Share scheme
  • A £1000 flexifund to use on a personalised list of benefits such Gym membership, Cycle to Work Scheme, Health, dental and optical cash plan
  • Private medical insurance
  • 6% employer pension contribution, when you contribute 2%
  • Opportunities to work on projects with big clients
  • A “Blended Working” model
  • A dedicated career scrum team
  • An annual budget for training and upskilling, including allocated days off
  • Monthly and quarterly team socials
  • A safe environment for you to be yourself and challenge yourself
AND Digital - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Client Services Manager

8 matching positions

Client Services Manager

You will be responsible for supporting the growth of the Scotland business, with...
Location
Location
United Kingdom , Hillington; Livingston
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience of operating in a commercial, multi-divisional organisation
  • Good client links in the wastewater and drainage sectors
  • Detailed knowledge of current techniques used within the sectors, i.e CCTV Inspections, Jetting, Tankering, Lining etc.
  • Previous wastewater and drainage services sales experience essential
Job Responsibility
Job Responsibility
  • Supporting the growth of the Scotland business, with a focus on developing and securing opportunities across the Roads and Infrastructure sectors
  • Driving sales growth, market positioning and customer engagement to develop the regional offering, contributing to the achievement of financial targets and the overall success of the business
  • Utilising and strengthening existing client relationships and industry networks within the Scotland roads sector to generate sustainable business opportunities and support long-term growth
  • Identifying, developing and converting opportunities with existing and prospective customers, building a resilient pipeline and order book for the business
  • Working collaboratively with operational teams to ensure opportunities are effectively transitioned from sales through to successful delivery
  • Supporting the development and execution of the Scotland regional growth strategy through proactive business development and customer engagement activities
  • Maintaining a strong market presence and promoting the business capability across the Roads and Infrastructure sectors
  • Contributing to the delivery of the division’s Full Potential Plan (FPP)
What we offer
What we offer
  • 25 days annual leave plus bank holidays
  • Option to buy up to 5 additional holidays
  • Group Personal Pension Plan
  • Career development & progression with the opportunity to earn professional qualifications
  • 24/7 access to a virtual GP and Mental health support & counselling services
  • Cycle to Work scheme
  • Discount club - supermarkets, phone bills, gyms & more
  • Life assurance cover
  • Long service recognition
  • Enhanced Maternity Pay
  • Fulltime
Read More
Arrow Right

Client Services Manager

Location
Location
United States , San Francisco
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4-7+ years of experience in wealth management, supporting ultra-high-net-worth clients and complex financial relationships
  • Strong understanding of investment and wealth management operations
  • Exceptional client service, communication, and relationship management skills
  • Ability to thrive in a fast-paced, evolving environment with significant autonomy
  • High level of professionalism, discretion, and attention to detail
  • Entrepreneurial mindset with a desire to grow into future leadership opportunities
  • Comfortable leveraging technology to manage complex client relationships, reporting, and workflows
  • experience with Salesforce, Addepar, and related wealth management platforms is a plus
  • Advanced Excel skills and strong overall technical proficiency
Job Responsibility
Job Responsibility
  • Serve as a key relationship manager and trusted point of contact for client families
  • Coordinate client onboarding, account setup, and ongoing service needs
  • Support investment operations, including alternative investments, subscriptions, redemptions, and portfolio administration
  • Manage client reporting, financial administration, and time-sensitive transactions
  • Coordinate with tax professionals, advisors, and family office stakeholders
  • Maintain compliance, KYC, CRM, and document management processes
  • Help improve workflows and contribute to operational efficiencies and technology initiatives
Read More
Arrow Right

Client Services Manager

Location
Location
India
Salary
Salary:
Not provided
intentwise.com Logo
Intentwise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of hands-on experience managing Amazon Advertising accounts and client relationships
  • Strong knowledge of Amazon Advertising, including Sponsored Ads, DSP, AMC & Amazon advertising best practices
  • Proven ability to analyze performance data, identify trends, and translate insights into actionable recommendations
  • Strong understanding of key Amazon metrics and concepts, search term analysis, ranking strategies, and campaign optimization
  • Excellent written and verbal communication skills, with the ability to present performance insights and strategic recommendations to clients
  • Proficiency with Amazon Ads Console, Seller Central, Brand Analytics, Excel, and other reporting tools
  • Strong organizational, problem-solving, and time-management skills with the ability to manage multiple clients and priorities simultaneously
  • Collaborative, customer-focused mindset with the ability to build relationships, understand client goals, and work effectively across cross-functional teams
  • Exposure to multiple marketplaces (US, UK, EU, CA, etc.) and other retail media platforms
  • Experience with other advertising and analytics platforms such as Helium 10 or similar tools
Job Responsibility
Job Responsibility
  • Manage and grow client relationships by serving as the primary point of contact and trusted advisor
  • Develop and execute advertising strategies aligned with client business goals and growth objectives
  • Oversee campaign performance across Amazon Advertising products and provide actionable recommendations
  • Conduct regular business reviews, performance reporting, and strategic planning sessions with clients
  • Analyze account performance, identify optimization opportunities, and drive continuous improvement
  • Collaborate with internal teams to ensure seamless execution, issue resolution, and delivery of client objectives
  • Stay current with Amazon advertising trends, new features, and industry best practices to provide proactive guidance
  • Identify opportunities for account growth, marketplace expansion, and additional service adoption while ensuring high client satisfaction and retention.
What we offer
What we offer
  • The opportunity to work with cutting-edge commerce data, analytics, and AI technologies
  • Exposure to leading brands, agencies, and retail media programs
  • A collaborative, innovative, and learning-focused culture
  • The ability to influence product strategy and customer success at a rapidly growing company
  • Competitive compensation, benefits, and growth opportunities.
  • Fulltime
Read More
Arrow Right

Client Services Manager

As Client Services Manager, you'll be embedded within the client account, taking...
Location
Location
United Kingdom , City of London, London
Salary
Salary:
Not provided
impellam.com Logo
Impellam Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience within the staffing sector (MSP, RPO, workforce solutions)
  • Strong stakeholder management skills
  • Experience supporting complex or multi-site accounts
  • Supplier management experience
  • Commercial awareness
  • Resilient, adaptable and comfortable working under pressure
  • Ability to manage change and evolving priorities
Job Responsibility
Job Responsibility
  • Support the build and embedding of the programme from day one
  • Be the day-to-day face of the programme across all levels of stakeholders within the business
  • Support implementation and ongoing optimisation of the solution
  • Manage supplier performance and governance
  • Deliver against KPIs and commercial objectives
  • Support and contribute to team development
  • Act as an escalation point for client issues
  • Identify and support growth opportunities
  • Visit client sites regularly across UK (3-4 days per week)
What we offer
What we offer
  • Generous annual leave including birthday off and paid volunteering day
  • Pension and life assurance
  • Employee Assistance Programme and Calm app
  • Flexible benefits including private medical, dental, healthcare cash plan and critical illness options
  • Employee discounts platform
  • Additional options including health assessments, travel insurance and EV scheme
  • Fulltime
Read More
Arrow Right

Client Services Manager

Are you looking for an opportunity to support building and embedding a programme...
Location
Location
United Kingdom , City of London, London
Salary
Salary:
Not provided
impellam.com Logo
Impellam Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience within the staffing sector (MSP, RPO, workforce solutions)
  • Strong stakeholder management skills
  • Experience supporting complex or multi-site accounts
  • Supplier management experience
  • Commercial awareness
  • Resilient, adaptable and comfortable working under pressure
  • Ability to manage change and evolving priorities
  • Sector experience within engineering, facilities management, manufacturing, logistics or similar desirable
Job Responsibility
Job Responsibility
  • Support the build and embedding of the programme from day one
  • Be the day-to-day face of the programme across all levels of stakeholders within the business
  • Support implementation and ongoing optimisation of the solution
  • Manage supplier performance and governance
  • Deliver against KPIs and commercial objectives
  • Support and contribute to team development
  • Act as an escalation point for client issues
  • Identify and support growth opportunities
  • Visit client sites regularly across UK (3-4 days per week)
What we offer
What we offer
  • Generous annual leave including birthday off and paid volunteering day
  • Pension and life assurance
  • Employee Assistance Programme and Calm app
  • Flexible benefits including private medical, dental, healthcare cash plan and critical illness options
  • Employee discounts platform
  • Additional options including health assessments, travel insurance and EV scheme
  • Fulltime
Read More
Arrow Right

Client Services Manager

Lorien is looking for an experienced Client Services Manager to lead a key clien...
Location
Location
United Kingdom , Coventry & Manchester
Salary
Salary:
Not provided
impellam.com Logo
Impellam Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Senior experience within RPO/MSP programmes
  • Strong senior stakeholder management skills, with credibility at exec level
  • Confident people leadership
  • Commercial mindset able to identify and deliver account growth opportunities
  • Comfortable working autonomously in a fast-paced, change-driven client environment
  • Experience managing change within a client account and influencing across internal/external stakeholders
Job Responsibility
Job Responsibility
  • Take ownership for client relationship management, delivery performance and account development
  • Lead and develop an on-site account team, driving high performance and service
  • Build strong senior stakeholder relationships and act as an escalation
  • Ensure delivery against KPIs/SLAs and drive continuous improvement across the service
  • Identify and convert growth opportunities across the account (retention, expansion and new service lines)
  • Maintain oversight of commercial performance (financial forecasting / budget awareness)
What we offer
What we offer
  • Opportunity to lead a strategically important account
  • High trust, high autonomy environment
  • Exposure to senior stakeholders and complex client challenges
  • Clear scope to grow the account and progress your career
  • Fulltime
Read More
Arrow Right

Client Services Manager

Guidant Global has been awarded an exciting new contract to deliver a defence cl...
Location
Location
United Kingdom , Luton
Salary
Salary:
Not provided
impellam.com Logo
Impellam Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years' experience in operations, managed services, or service delivery
  • Proven leadership skills with experience developing teams
  • Excellent stakeholder management and communication
  • Strong analytical ability and skilled in Excel, reporting and MI
  • Experience improving processes and driving service performance
  • MSP/shared services experience
  • Eligible for Security Clearance (SC)
Job Responsibility
Job Responsibility
  • Lead the end‑to‑end outsourced L&D administration service for a defence client
  • Oversee daily operations, ensuring accuracy, efficiency, and service excellence
  • Build strong, trusted partnerships with senior client stakeholders
  • Drive SLA and KPI performance, implementing improvement plans where needed
  • Lead production of MI reporting, insights, and quarterly business reviews
  • Develop, mentor and empower the SRM, Team Leader, and Coordinator team
  • Manage supplier relationships, onboarding, governance, and performance
  • Identify opportunities for process optimisation and innovation
  • Support financial processes, including invoicing and aged debt resolution
  • Act as an escalation point for service issues, risks and operational challenges
What we offer
What we offer
  • Attractive Benefits Package
  • Fulltime
Read More
Arrow Right

Client Services Manager

The Client Services Manager – Prototyping is responsible for managing assigned c...
Location
Location
United States , Chicago
Salary
Salary:
68000.00 - 78000.00 USD / Year
thinkkaleidoscope.com Logo
Kaleidoscope®
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years in client services, estimating, or production-driven environments
  • Experience building production-based estimates
  • Strong financial literacy and understanding of margin
  • Experience in prototyping, packaging, manufacturing, or fast-turn production preferred
  • Ability to manage high-volume workflows and shifting priorities
  • Willingness to travel as required
Job Responsibility
Job Responsibility
  • Manage a portfolio of Prototyping clients
  • Maintain proactive communication regarding scope, timing, and cost
  • Attend client meetings, plant visits, and business reviews as required
  • Support relationship-building efforts alongside assigned CGMs
  • Serve as first escalation point for project-level concerns
  • Defining and documenting scope before pricing
  • Confirming feasibility with Production prior to finalizing estimates
  • Accounting for labor, materials, complexity, and risk
  • Protecting target margins while remaining competitive
  • Revising estimates when scope changes
What we offer
What we offer
  • potential per 1% commission
Read More
Arrow Right