Client Services Manager - Live-in Care Job at Radfield Home Care (Shrewsbury)

Client Services Manager - Live-in Care

Play your part in our mission to make ageing a more enjoyable and rewarding expe...

Location

United Kingdom , Shrewsbury

Salary:

30000.00 - 35000.00 GBP / Year

Radfield Home Care

Expiration Date

Until further notice

Requirements

Love working with people and can build rapport quickly, from clients and families to professionals and colleagues
Have confidence in presenting, influencing, and guiding decisions
Enjoy balancing compassion with commercial awareness - supporting families while also hitting growth goals
Can juggle multiple priorities in a dynamic, fast-moving environment
Are proactive, professional, and self-motivated
Hold a full UK driving licence and have access to a vehicle

Fulltime

New

Client Services Lead

Radfield Home Care is an award-winning, family-owned home care provider dedicate...

Location

United Kingdom , Wakefield; Huddersfield

Salary:

30225.00 GBP / Year

Radfield Home Care

Expiration Date

Until further notice

Requirements

Previous experience within a senior role in domiciliary care (Field Care Supervisor, Senior Field Care Supervisor, Client Lead or similar)
Level 3 Diploma in Adult Care (or equivalent)
Good working knowledge of CQC regulations, safeguarding responsibilities and care sector legislation
Excellent understanding of care planning, risk assessment and person-centred care
Experience completing care consultations and client reviews
Excellent communication and relationship-building skills
Strong organisational skills with excellent attention to detail
Good IT skills and confidence using electronic care management systems
Full UK driving licence and access to your own vehicle
Enhanced DBS disclosure

Job Responsibility

Create and maintain comprehensive person-centred care plans that accurately reflect each client's individual needs, preferences and desired outcomes
Complete and review client risk assessments in line with regulatory requirements, safeguarding responsibilities and organisational policies
Complete Mental Capacity Assessments and Best Interest Decisions where required, ensuring appropriate documentation and review
Create, review and oversee Medication Administration Records (MAR) and medication documentation to ensure accuracy and safe delivery of care
Review care documentation, body maps, incident reports and associated records to ensure concerns are identified, documented appropriately and escalated where required
Ensure all client documentation remains accurate, up to date, audit-ready and compliant with regulatory and organisational requirements
Conduct care consultations with prospective clients and their families, ensuring a professional, person-centred assessment process
Complete and oversee scheduled client reviews, ensuring services remain responsive to changing needs and client outcomes
Lead the development and review of care plans following consultations, reviews, incidents or significant changes in client needs
Oversee all aspects of Live-in Care packages, ensuring they remain safe, effective and appropriate to client needs

What we offer

Salary of £30,225 per annum (£15.50 per hour)
Pension scheme
Company Sick Pay Scheme
Opportunity to participate in future discretionary performance-related bonus schemes (subject to business performance and role requirements)
Annual Awards & Recognition Programme
Blue Light Card membership
Vehicle maintenance support scheme
Paid training and ongoing professional development
Clear progression opportunities within the business
Supportive, well-managed and award-winning team environment

Fulltime

New

Deputy Care Manager

Play your part in our mission to make ageing a more enjoyable and rewarding expe...

Location

United Kingdom , Shrewsbury

Salary:

28000.00 - 30000.00 GBP / Year

Radfield Home Care

Expiration Date

Until further notice

Requirements

Experience within domiciliary and/or live-in care
Strong organisational and time management skills
Experience of staff supervision and care planning
Knowledge of CQC standards and care regulations
Excellent communication and leadership skills
Competent using care management software and Microsoft Office
Full UK driving licence and access to a vehicle at all times

Job Responsibility

Conduct regular staff supervisions and competency assessments
Carry out return-to-work interviews following sickness absence
Support staff performance management, development, and wellbeing
Provide guidance and support to carers in line with company policies
Develop, review, and update personalised care plans
Complete care assessments and risk assessments
Ensure care documentation is accurate, up to date, and compliant with CQC standards
Monitor the quality of care provided and implement improvements where required
Oversee staff rotas to ensure safe staffing levels and continuity of care
Coordinate and oversee live-in care packages, including matching carers to clients and managing package changes

Fulltime

Head of Care Operations & Quality

Head of Care Operations & Quality at Avanti Homecare, a family-run domiciliary c...

Location

United Kingdom , Derbyshire

Salary:

60000.00 - 65000.00 GBP / Year

Avanti Homecare

Expiration Date

Until further notice

Requirements

Extensive senior operational leadership experience within Health and Social Care, alongside strong quality, governance and compliance oversight experience within regulated services
Proven leadership and people-management skills
able to hold managers to account while developing them
Comfortable working in a visible, hands-on leadership role with regular on-site presence across branches and flexibility to respond to operational pressures when needed
Strong operational judgement and the ability to remain calm, organised and decisive in fast-moving care environments
Demonstrable success leading services from Good to Outstanding (or equivalent measurable improvement)
Hands-on experience using and analysing data from digital care systems (e.g., Access Care Planning, PeoplePlanner or close equivalents)
Deep knowledge of CQC regulations and the Single Assessment Framework and experience leading teams through inspections
Ability to think strategically while remaining hands-on and operationally focused
Excellent communication and relationship-building skills, with credibility across teams, regulators and external stakeholders

Job Responsibility

Provide strong operational leadership across Avanti’s branches, ensuring safe, stable, consistent and accountable service delivery
Lead through periods of operational change and support branches to move from reactive firefighting to stable, well-led operational management
Provide line management, coaching and accountability for our Registered Managers
Ensure we are inspection-ready at all times and aligned to the CQC Single Assessment Framework (SAF) and Quality Statements
Lead the development and delivery of Avanti’s care strategy, driving improvement, innovation and service development
Give the COO and CEO high confidence that governance, compliance and risk are rigorously managed
Line-manage, coach and support the two Registered Managers, helping them build strong operational leadership, accountability and well-organised branches
Drive consistency, structure and high standards across both services, supporting managers to move from reactive firefighting to calm, organised leadership
Build leadership capability within branch teams through coaching, support and continuous learning from incidents/complaints
Role-model Avanti values and help create an honest and accountable culture across the organisation

What we offer

Competitive salary
The opportunity to shape Avanti’s care strategy, strengthen operational leadership across our branches and help lead us towards an Outstanding CQC rating
A supportive, values-driven environment that welcomes innovation over “how it’s always been done.”
Full backing from the COO and CEO to drive meaningful, measurable change

Fulltime

Managed Care Coordinator

A highly established and regarded care business is seeking two Managed Care Cons...

Location

United Kingdom , Tonbridge

Salary:

32000.00 - 34000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Experience in healthcare at any level but with the ability to work unsupervised, on your own initiative, managing a diary and sometimes working under pressure with competing priorities
Strong understanding of CQC regulations and putting together care plans and risk assessments
Excellent communication, time management, and IT skills
Ability to work independently and manage a busy schedule
Clean UK driving licence and own car

Job Responsibility

Manage live-in care services for clients across Kent, Sussex & Surrey
Conduct home visits, care reviews, and audits to maintain high standards
Build strong relationships with clients, families, and healthcare professionals
Resolve concerns promptly and ensure client satisfaction
Support assessments for new clients and develop tailored care plans
Liaise with the sales team to ensure smooth onboarding
Promote services within the community and identify growth opportunities
Supervise and support carers in your region
Conduct performance reviews and ensure mandatory training compliance
Recruit, train, and retain high-quality carers

What we offer

4 weeks holiday (rising to 5 weeks after 2 years)
Health insurance plan
Workplace pension
Bonus scheme after 2 years
Enhanced on-call pay
Free parking, cycle-to-work scheme, referral programme
Company car after probation
Small and manageable portfolio of clients

Fulltime

New

Pharmacy Technician

The Pharmacy Technician position provides individuals with an opportunity to wor...

Location

United States , Allison Park

Salary:

16.50 - 25.00 USD / Hour

CVS Health

Expiration Date

September 06, 2026

Requirements

Must be at least 16 years of age
Licensure requirements vary by state
Attention and Focus
Customer Service Orientation
Communication Skills
Mathematical Reasoning
Problem Resolution
Physical demands including remaining upright on feet, moving about, picking/pinching/typing, extending hands and arms, bending at waist, stooping, expressing ideas, perceiving sounds, visual acuity, occasional lifting up to 30 lbs

Job Responsibility

Manage all assigned pharmacy workstations and tasks to support the team's ability to promptly, safely and accurately fill patient prescriptions
Provide caring service that exceeds customer expectations
Ensure all medication needs and regulatory compliance standards are met
Maintain patient confidentiality

What we offer

Medical, dental, and vision coverage
Paid time off
Retirement savings options
Wellness programs

Fulltime

New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , El Cajon

Salary:

18.55 USD / Hour

CVS Health

Expiration Date

September 06, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
State-level licensure and national certification requirements vary by state
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus: Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
voluntarily traveling to stores in the market to work shifts as needed by the business

What we offer

dental
vision
wellness resources
employee discounts
access to certain voluntary benefits

Parttime

New

Pharmacy Technician

As a Technician, you will support the pharmacy team in delivering operational an...

Location

United States , Easton

Salary:

17.00 - 27.00 USD / Hour

CVS Health

Expiration Date

September 06, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus: Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner
Notice and understand patients’ reactions, and respond appropriately

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
voluntarily traveling to stores in the market to work shifts as needed by the business

What we offer

Medical, dental, and vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources

Fulltime

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Client Services Manager - Live-in Care

Job Description

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Client Services Manager - Live-in Care

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