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Client Services Manager III

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Anderson Merchandisers, LLC

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Location:
United States , Plano

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Client Services Manager III role encompasses the preservation and expansion of our current client base, fostering stronger client connections, and facilitating the acquisition of new clients. They will play a pivotal role in enlightening clients about the extensive capabilities of our products and serving as a bridge between the client and our internal Client Services team. Additionally, the chosen candidate will take charge of cross-departmental collaboration to enhance customer support initiatives and elevate overall customer satisfaction. This position involves managing a portfolio of medium to large accounts, typically exceeding twelve million in account volume (non-compensation metric).

Job Responsibility:

  • Develops open and effective channels of communication with each client that can be employed by other departments as well
  • Coordinates internal projects and determines the best utilization of resources to increase execution and customer satisfaction
  • Encourages revenue growth by inspiring clients to purchase additional services
  • Becomes the reliable point of contact for each customer that is required to establish a strong business relationship
  • Provides regular updates to clients on the progress of projects and programs that directly affect each client
  • Attends/holds business reviews to assess opportunities for sales
  • Develops/maintains strong internal relationships to maximize field execution

Requirements:

  • 5-7 years experience in account management experience
  • 5+ years experience in a management position preferred
  • Proven ability to utilize the DASH platform required
  • Must demonstrate the ability to meet deadlines
  • Strong communication skills required
What we offer:
  • Flexible work schedules
  • 401(k) retirement plan
  • Health Insurance – including Dental and Vision
  • Telehealth
  • Health Savings Account
  • Accident Insurance
  • Critical Illness Insurance
  • Life Insurance
  • Long Term Care
  • Short Term Disability
  • Long Term Disability
  • Associate Assistance Fund
  • Anderson Cares Natural Disaster Fund
  • Associate Savings Plan
  • Anderson Cares Fund
  • Paid Time Off
  • Discounts - Cell Phone, Vehicle, Pet Insurance
  • Training & Career Development

Additional Information:

Job Posted:
March 13, 2026

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