Client Services Manager II Job at Anderson Merchandisers, LLC (Plano)

Customer Success Manager II, Global Strategic

As a Customer Success Manager in our Strategic team you will be part of a team m...

Location

United Kingdom , London

Salary:

Not provided

Braze

Expiration Date

Until further notice

Requirements

3-6 years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management
You have some client facing experience and the intention to progress your career in customer success
You have excellent written and verbal communication skills
You manage projects and tasks to completion
You take initiative
You’re interested and eager to learn more about both technical and marketing concepts with real world applications
You are known for being a team player
You welcome feedback
Your interests include marketing strategy, digital marketing, technology and mobile trends
You are intellectually curious and are known as a problem solver, you're not afraid to tackle technical problems

Job Responsibility

Own client renewals, retention and net retention targets for your customers within larger groups
Be your customers’ main point of contact and trusted advisor at Braze
Partner with Strategic CSMs and Account Executives to provide an excellent customer experience and to ensure commercial alignment
Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze
Assist the wider Braze account team in highlighting the value delivered by Braze for your customers
Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze
Proactively analyze your customer product usage to identify opportunities and risks to account health
Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews
Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development
Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze

What we offer

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze

Fulltime

Customer Success Manager II

As a Customer Success Manager in our Enterprise team you will be part of a team ...

Location

Canada , Toronto

Salary:

Not provided

Braze

Expiration Date

Until further notice

Requirements

Passionate about customer success
Proven track record in customer success
Excellent communicator with exemplary written and verbal communication skills
Unparalleled follow up skills
Excited by working with medium and large technology companies
Known for being a team player
Builds great relationships with colleagues and customers
High level of intellectual curiosity
Experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities
Excellent time management skills

Job Responsibility

Own client renewals, retention and net retention targets for your customers
Be your customers’ main point of contact and trusted advisor at Braze
Partner with Account Executives to provide an excellent customer experience and to ensure commercial alignment
Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze
Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze
Proactively analyze your customer product usage to identify opportunities and risks to account health
Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews
Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development
Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze
In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly

What we offer

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze

Fulltime

Customer Success Manager II, Enterprise

At Braze, we have found our people. We’re a genuinely approachable, exceptionall...

Location

United States , Austin

Salary:

83700.00 - 100000.00 USD / Year

Braze

Expiration Date

Until further notice

Requirements

Passionate about customer success
Proven track record in customer success
Excellent communicator with exemplary written and verbal communication skills
Unparalleled follow up skills
Excited by working with medium and large technology companies
Known for being a 'team player'
Builds great relationships with colleagues and customers
High level of intellectual curiosity
Experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities
Excellent time management skills

Job Responsibility

Own client renewals, retention, and net retention targets for your customers
Be your customers’ main point of contact and trusted advisor at Braze
Partner with Account Executives to provide an excellent customer experience and to ensure commercial alignment
Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze
Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze
Proactively analyze your customer product usage to identify opportunities and risks to account health
Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews
Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development
Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze
In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly

What we offer

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze

Fulltime

Customer Success Manager II

As a Customer Success Manager in our Enterprise team you will be part of a team ...

Location

Brazil , São Paulo

Salary:

Not provided

Braze

Expiration Date

Until further notice

Requirements

Passionate about customer success
Proven track record in customer success
Excellent communicator with exemplary written and verbal communication skills
Unparalleled follow up skills
Excited by working with medium and large technology companies
Known for being a team player
Build great relationships with colleagues and customers
High level of intellectual curiosity
Experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities
Excellent time management skills

Job Responsibility

Own client renewals, retention and net retention targets for your customers
Be your customers’ main point of contact and trusted advisor at Braze
Partner with Account Executives to provide an excellent customer experience and to ensure commercial alignment
Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze
Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze
Proactively analyze your customer product usage to identify opportunities and risks to account health
Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews
Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development
Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze
In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly

What we offer

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze

Fulltime

Refreshments Operator II

We provide state-of-the-art coffee brewing equipment and break room supplies, an...

Location

United States , Van Horn

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

High School Diploma/ G.E.D required
Must have a valid driver’s license
Ability to communicate at high efficiency and effectiveness with clients and operations staff
Ability to respond quickly to changing demands
Must have good interpersonal skills and customer service skills acquired through 1-2 years of experience in a position requiring heavy public contact
Must possess an acceptable driving record in accordance with the CMV policy
Client interaction, communication, organization/time management are critical to the success of this role
Physical ability to repeatedly lift packages, up to 50lb (drinks and snacks)
Reasonably clean driving record

Job Responsibility

Unload and stock daily inventory at customer site
Manage the ordering, delivery and stocking of items at client location
Check and manage date coded products to insure freshness
Communicate with customer's employees about new product interest
Use a laptop computer to manage stocking PAR levels, product orders and client invoicing
Problem solving skills
Assistance with set up and break down, before and after, lunch service in Cafe when needed
Establishes and maintains a good working relationship and liaison with customers to project a positive image of the company and product
Performs repairs to best of ability. Calls in orders and service calls to main office
Distributes promotional materials and merchandises complete product line

Client Solutions Architect II

This position is for a Client Solutions Architect supporting the ALTESS commerci...

Location

United States

Salary:

Not provided

E9 Corporation

Expiration Date

Until further notice

Requirements

Masters +10yrs, or Bachelors +12yrs (Software Engineer – Senior)
Bachelors +5yrs or Associates +7yrs (Software Engineer – Intermediate)
CompTIA Security+
Computing Environment (CE) Certification (i.e., MCSE, Server+, etc.)
Experience developing cloud based architecture solutions based on customer requirements
Knowledge of private/hybrid/commercial cloud environments
Mid to senior level Windows Administrator experience
Security+ (Or equivalent IA cert) and computing environment certification
Strong verbal and written communication skills
Experience effectively managing multiple large-scale projects

Job Responsibility

Participate and lead technical requirements gathering sessions with customers interested in migrating their IT system to ALTESS
Collaborate with internal and external parties to transform high-level technical objectives into comprehensive technical requirements
Based on customer’s technical requirements, develop an architecture for the customer’s IT system
Create all the required architecture documentation and diagrams and create a Technical Data Package for the customer’s IT system
Assist with identifying and planning potential new managed services, features and capabilities
Serve as overall subject matter expert on Windows technology and market capabilities/trends
Troubleshoot and resolve operating system, application and networking issues in a complex and highly secured environment
Make recommendations for improvements to security, scalability, manageability and performance across a wide variety of network, storage and computer technologies
Contributing to the ALTESS ongoing automation efforts
Managing multiple customer application migrations simultaneously

Senior Solutions Designer

Our client is looking for a Senior Solutions Designer for a 4 month contract in ...

Location

Canada , North York

Salary:

Not provided

Randstad

Expiration Date

February 22, 2026

Requirements

Understanding of Siebel Application Architecture
hands on Siebel Administration
Siebel development environment setup
Web Services and workflows design
hands on Siebel Remote Client
Knowledge of, and experience with the following computing environments: Database: Oracle, CRM: Oracle Siebel, Siebel Public Sector, Siebel Tools, Siebel Remote Client, Open UI, BIP, OPA, Mid Tier: BPM, Operating Platforms: Unix (Solaris, AIX), Web/Application Servers: WebLogic, Microsoft IIS
Working experience with toolsets that support object-oriented languages and web application development including: Configuration/Builds: Harvest (or similar), Ant, UML modeling tools, Eclipse, JUnit, Log4J
Senior experience from various areas of Service Management, such as Release and Deployment Management, Change Management, Configuration Management, Availability Management, Capacity Management, Problem and Incident Management, Service Level Management

Job Responsibility

Technical Leadership, coordination, and facilitation as required for the RLSO Maintenance and Support tasks
Collaborate with RLSO solution vendor, project teams, solution architects, SDC/ITS, LTC IAST staff and third parties engaged to facilitate agreement on and acceptance of the solution for RLSO technical issues or enhancements
Provide technical support coordination for QA and UAT testing, including engagement of IAST, Data MoD, RLSO support teams
Provide support for cloud pipeline management and deployment support
Contribute to the completion of deliverables (such as requirements document, solution concept document, infrastructure build) for RLSO support and Maintenance activities
Lead the completion of the desktop package certification and installation
Lead the maintenance of environment readiness (HW, SW, ENA connectivity, VPN, VDI access for Vendor and internal teams)
Completion of all connections to all non-core and/or legacy components identified for the RLSO Maintenance and Support requirements
Provide technical expertise in the release and deployment management, change management, problem and incident management, service level management, and service transition from project team to operations team and related processes on-going
Provide Technical expertise in the management of changes from agreed scope, schedule or quality for infrastructure, network, and access updates through Change request process – provide technical assistance in the issuance of change requests and management approvals

What we offer

Earn a competitive rate within the industry
Potential for extension

Fulltime

New

Client Services Consultant II, CMC

Serve as a single point of contact for CCS (Connectivity Car Service) and Mobili...

Location

United States , Costa Mesa

Salary:

118650.00 - 166100.00 USD / Year

Hyundai AutoEver America

Expiration Date

Until further notice

Requirements

Bachelor's Degree or higher in a related field
10 + years of experience in a similar role such as client relationship/ key account management, preferably in the telematics, IT or automobile industry
Consulting experience at a Big4 consulting company, highly desirable
Understanding of telematics services, fleet management, and connected vehicle solutions preferred
Telecommunications experience preferred, with broad knowledge of various telecommunication products, services, networks, carriers, rate plans, contracts, and invoices
Ability to solve practical problems and deal with a variety of situations
Ability to interpret difficult instructions, derive valid conclusions, and recommend reasonable courses of actions within the scope of the position
Well organized with ability to pay close attention to details
Strong interpersonal skills
Able to collaborate effectively with cross-functional teams

Job Responsibility

Serve as a single point of contact for CCS (Connectivity Car Service) and Mobility service-related inquiries and requests from clients and partners
Facilitates and lead new service-related contract development / amendments with clients, HMG affiliates and partners
Engage in all aspects of client and partner interactions, collaborate with the Procurement team to manage vendor contracts and relationships, creation/negotiation with client companies, coordinate with all internal departments for client proposal creation, and provide consulting service to client companies
Lead various projects related to account management, client service, and partner management
Create/manage customer pricing model align with company's strategic direction
Create/manage wireless usage forecast model based on new services and vehicle volume
Manage subordinate Business Analysts, as applicable
Staying abreast of service implementation and business operation status, keep clients informed and stay up to date with their connectivity service status
Functions as a key advocate for Client Business Units (CBUs)
Serve as a single point of contact for connectivity service-related inquiries and requests from clients

Fulltime

Client Services Manager II

Anderson Merchandisers, LLC

Location:
United States , Plano

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 08, 2026

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 08, 2026

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