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Client Services Manager – Private Jet Charter

United Kingdom 35000.00 GBP / Year · Job Posted January 16, 2026
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Job Description

We’re looking for an experienced travel professional who understands the pace, precision and service standards of private aviation. This Client Services Manager role is fully work-from-home, UK-based, and ideal for someone with proven exposure to aviation or private jet operations, who thrives managing complex charter activity and delivering a high-touch service to HNW and UHNW clients.

Job Responsibility

  • Managing private jet charter bookings from confirmation through to invoicing
  • Producing accurate, bespoke quotes and proposals for HNW/UHNW clients
  • Acting as the main point of contact for clients, operators and global partners
  • Liaising with operators, brokers and handling agents to secure aircraft and services
  • Supporting flight operations with schedule changes, re-quotes and problem solving
  • Maintaining accurate data across CRM systems
  • Ensuring compliance, accuracy and exceptional service levels

Requirements

  • 2+ years’ experience in the travel industry, from within aviation or private jet charter
  • Exposure to private aviation, flight support, fixed based operator ( FBO) or charter operations is essential
  • Experience working with HNW or UHNW clients is highly desirable
  • Strong understanding of aviation terminology, scheduling, and operational requirements
  • Confident communicator with excellent stakeholder and client management skills
  • Calm, organised, and decisive in fast-paced environments
  • Strong attention to detail with commercial awareness
  • Proficient in MS Office
  • Fluent English essential

Nice to have

additional languages a plus

What we offer

  • Training and long-term career development in private aviation
  • Work-from-home model

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