Client Services Executive Job at Office Angels (Tunbridge Wells)

New

Senior Account Executive, Client Services

As our Senior Account Executive, your primary goal is to oversee successful impl...

Location

United States

Salary:

90000.00 - 105000.00 USD / Year

Vaniam Group

Expiration Date

Until further notice

Requirements

Candidate must reside within NJ, NY, Delaware, PA, or CT to be eligible for this role
Bachelor’s degree
3+ years of client services experience
2+ years of agency or pharmaceutical advertising experience (required)
1+ year of oncology/hematology experience
Proficiency with MS Office, Adobe, WebEx (or other similar systems)
Ability to innovate/brainstorm new ideas to solve client challenges
Demonstrate leadership skills and ability to prioritize and plan work activities, use time efficiently, plan for additional resources, set goals and objectives, organize other people and other tasks
Excellent quantitative and analytical skills and ability to synthesize complex or diverse information
Excellent problem-solving skills, including the ability to analyze information skillfully, develop alternative solutions, and work well in group problem-solving solutions

Job Responsibility

Oversee successful implementation of existing client SOWs, coordinating internal and external resources, managing timelines and budgets, and providing day-to-day communication with the clients
Understand the therapeutic area of assigned account(s) and competitive environment
Demonstrate significant knowledge of agency procedure, be an advocate for agency process, and contributes to process improvement
Understand a wide range of digital and non-digital project types across Medical Affairs and Commercial functions
Modify core product framework plans to form custom project plans
Demonstrate knowledge of healthcare regulations and client positioning and strategy
Evaluate deliverables against Project Briefs
Contribute thoughtfully to the brand tactical planning
Provide accurate and thorough documentation: status reports, contact report, timelines
Own day-to-day tactics and execution within agency

What we offer

100% remote environment with opportunities for local meetups
Positive, diverse, and supportive culture
Passionate about serving clients focused on cancer and blood diseases
Investment in you with opportunities for professional growth and personal development through Vaniam Group University
Health benefits – medical, dental, vision
Generous parental leave benefit
Focused on your financial future with a 401(k) plan and company match
Work-life balance and flexibility
Flexible time off policy for rest and relaxation
Volunteer time off for community involvement

Fulltime

New

Account Executive, Client Services

As our Account Executive, your primary goal is to oversee successful implementat...

Location

United States , Washington, DC

Salary:

70000.00 - 85000.00 USD / Year

Vaniam Group

Expiration Date

Until further notice

Requirements

Bachelor’s degree
2+ years of client services experience
1+ year of agency or pharmaceutical advertising experience
Working knowledge of digital marketing
Good working knowledge of pharmaceutical and biotech industries and scientific communications
Is proactive and results oriented, with a commitment to accountability
Possesses strong interpersonal skills, with the ability to interact effectively and professionally at all levels within the organization and with clients
Proficiency in MS Office, Adobe, WebEx (or other similar systems)
Excellent problem-solving skills, including the ability to analyze information skillfully, develop alternative solutions, and work well in group problem-solving solutions
Strong organizational skills

Job Responsibility

Oversee successful implementation of existing client SOWs
Coordinate internal and external resources
Manage timelines and budgets
Provide day-to-day communication with the clients
Troubleshoot, remain cool under pressure, and communicate concisely and effectively to keep clients and internal teams informed and organized
Demonstrate knowledge of therapeutic area of assigned account(s) and competitive environment as well as healthcare regulation implications
Demonstrate knowledge of agency procedures, identify typical issues, and escalate appropriately
Employ ability to modify core product framework plans to form custom project plans
Evaluates deliverables against Project Briefs
Show resourcefulness and thoroughness in supporting the development of tactical plans (including budgets and timelines)

What we offer

100% remote environment with opportunities for local meet ups
Positive, diverse, and supportive culture
Passionate about serving clients focused on Cancer and Blood diseases
Investment in you with opportunities for professional growth and personal development through Vaniam Group University
Health benefits – medical, dental, vision
Generous parental leave benefit
Focused on your financial future with a 401(k) Plan and company match
Work-Life Balance and Flexibility
Flexible Time Off policy for rest and relaxation
Volunteer Time Off for community involvement

Fulltime

New

Account Executive, Client Services

As our Account Executive, your primary goal is to oversee successful implementat...

Location

United States

Salary:

70000.00 - 85000.00 USD / Year

Vaniam Group

Expiration Date

Until further notice

Requirements

Bachelor’s degree
2+ years of client services experience
1+ year of agency or pharmaceutical advertising experience
Working knowledge of digital marketing
Good working knowledge of pharmaceutical and biotech industries and scientific communications
Is proactive and results oriented, with a commitment to accountability
Possesses strong interpersonal skills, with the ability to interact effectively and professionally at all levels within the organization and with clients
Proficiency in MS Office, Adobe, WebEx (or other similar systems)
Excellent problem-solving skills, including the ability to analyze information skillfully, develop alternative solutions, and work well in group problem-solving solutions
Strong organizational skills

Job Responsibility

Oversee successful implementation of existing client SOWs
Coordinate internal and external resources
Manage timelines and budgets
Provide day-to-day communication with the clients
Troubleshoot, remain cool under pressure, and communicate concisely and effectively to keep clients and internal teams informed and organized
Demonstrate knowledge of therapeutic area of assigned account(s) and competitive environment as well as healthcare regulation implications
Demonstrate knowledge of agency procedures, identify typical issues, and escalate appropriately
Employ ability to modify core product framework plans to form custom project plans
Evaluates deliverables against Project Briefs
Show resourcefulness and thoroughness in supporting the development of tactical plans (including budgets and timelines)

What we offer

100% remote environment with opportunities for local meet ups
Positive, diverse, and supportive culture
Passionate about serving clients focused on Cancer and Blood diseases
Investment in you with opportunities for professional growth and personal development through Vaniam Group University
Health benefits – medical, dental, vision
Generous parental leave benefit
Focused on your financial future with a 401(k) Plan and company match
Work-Life Balance and Flexibility
Flexible Time Off policy for rest and relaxation
Volunteer Time Off for community involvement

Fulltime

Client Services Executive

Are you a people person with a flair for providing exceptional service? Do you t...

Location

United Kingdom , Erith, Kent

Salary:

27000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Passion for Service
Strong Communication Skills
Problem-Solver
Team Player

Job Responsibility

Building and maintaining strong relationships with clients
Responding to inquiries and resolving issues with a smile
Coordinating with internal teams to ensure seamless service delivery
Monitoring client accounts and providing updates on services
Assisting in the development of client-focused solutions

What we offer

Competitive Salary
Full-Time Position
Professional Growth
Supportive Environment

Fulltime

Account Executive - Client service administrator

Working within a team servicing major Brands. The role is very much about buildi...

Location

United Kingdom , Melksham

Salary:

Not provided

The Delta Group

Expiration Date

Until further notice

Requirements

Good communication skills, strong organisational abilities, and excellent time-management
Previous experience in account management
Knowledge of POS would be advantageous but is not essential
Ability to react to challenging client requests or escalating requirements as needed and juggle multiple account management projects at a time, whilst maintain sharp attention to detail
Good working levels of Windows and Excel are essential
Experience of Tharstern would be useful however full training will be provided to the right candidate

Job Responsibility

Manage and respond to day-to-day enquiries
Studio briefing
Raising estimates and booking in work with production
Proof-reading and checking files before they go to print
Building strong relationships with clients
Taking effective written and verbal briefs and working with all departments, including our large creative design studio

What we offer

Friendly working environment
26 days annual holidays + 8 Public/Bank holidays
Company contributory pension scheme after 3 months
Death in Service Benefit available subject to Company pension sign- up
Employee Assistance Scheme
Staff retail discount scheme

Fulltime

Client Support Executive

Are you a customer-focused individual with a passion for providing exceptional s...

Location

United Kingdom , Exeter

Salary:

28000.00 - 33000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Experience in delivering excellent customer care
Education A Levels or equivalent
Ability to provide a high level of client service
Strong numeracy, literacy, and computer skills
Knowledge of savings, banking, or financial services is desirable but not essential
Previous experience in a client-facing role is desirable but not essential
Ability to work effectively within a team environment
Excellent verbal and written communication skills
Strong organisational and time management skills
Ability to maintain confidentiality and exercise discretion

Job Responsibility

Handle incoming calls and respond to internal and external client inquiries related to account balances, statements, and transactions
Process internal transfers and ensure all payment process requirements are met
Address card-related queries, including activation requests, PIN reminders, and unauthorised card transactions
Handle client payment requests, ensuring adherence to company procedures
Provide support for Online Banking and Mobile App queries, password resets, and online payment verifications
Assist with cheque queries, stop cheque requests, and standing order and direct debit inquiries
Manage amendments to static data, including address changes
Process other requests such as audit letters and tax certificates
Maintain client records, ensuring efficient archiving and filing
Handle clients' complaints and errors promptly, following the established process

What we offer

Competitive salary
Pension and holiday allowance
Private health cover
Discretionary bonuses
Progression opportunities

Fulltime

Client Services Representative

The traditional financial industry was not built to put the interests of clients...

Location

United States , Palo Alto

Salary:

60000.00 - 80000.00 USD / Year

Wealthfront

Expiration Date

Until further notice

Requirements

Bachelor’s degree
1+ years of experience in retail banking, wealth management, asset management, and/or fintech
Experience in a client facing role is preferred
Strong communication skills
able to explain complicated concepts to clients as well as team members
Able to partner with multiple stakeholders, including other teams and senior executives
Comfortable with being independent and learning new concepts quickly
Excited about our mission statement
Passion for delighting clients
Series 7 and 66 preferred (or must be obtained within 3 months of joining)

Job Responsibility

Provide exceptional customer service through email and phone communication
Help our clients use our product better through online tools and resources
Work with our operations teams to resolve client issues
Be the voice of the customer by noticing and highlighting action items needed to improve the customer experience and delight our clients
Assess client information and approve fund transfers
Assist clients in understanding asset allocation and explain investment risk profiles
Assist clients in understanding and analyzing the performance of their investments, and the potential impacts of client risk decisions

What we offer

medical, vision, dental, 401K plan, generous time off, parental leave, wellness reimbursements, professional development, employee investing discount, equity, discretionary bonus

Fulltime

Vp Client Services

We are looking for a VP Client Services (US) to lead client relationships, drive...

Location

United States

Salary:

150000.00 - 230000.00 USD / Year

Digital Voices

Expiration Date

Until further notice

Requirements

8+ years of experience leading client services or account management in influencer, creative, or digital marketing agencies
Proven record of managing large-scale client portfolios and achieving retention and growth goals
Deep understanding of the US influencer and creator marketing ecosystem
Exceptional relationship-building and presentation skills with senior-level stakeholders, particularly CMOs
Strong commercial acumen and comfort navigating complex contracts and client negotiations
Experience managing and mentoring high-performing, cross-functional teams
Confident working with performance data and insights to drive strategy and demonstrate ROI

Job Responsibility

Own revenue retention and growth across key US clients, ensuring renewals and long-term success
Serve as a senior strategic partner — understanding client business goals and translating them into creative, data-driven influencer marketing strategies
Actively pitch and develop opportunities for upsell, cross-sell, and innovation across accounts
Spend time in-person with key clients and ensure quarterly meetings happen across the team
Represent Digital Voices as a trusted, proactive partner that consistently delivers measurable value
Translate client ambitions into actionable strategies that drive growth, brand impact, and long-term partnership value
Act as a senior point of escalation for the Accounts team, resolving challenges quickly and confidently
Lead, coach, and inspire the US Client Services and Account teams to deliver best-in-class client experiences
Partner closely with Campaign Production, Strategy, and Client Growth to ensure seamless execution and strategic alignment
Lead with a commercial mindset, ensuring all campaigns and strategies deliver measurable business results that ladder directly to client objectives and retain or scale client revenue

What we offer

15% performance bonus

Client Services Executive

Office Angels

Location:
United Kingdom , Tunbridge Wells

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
November 13, 2025

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Job Posted:
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