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We are seeking a driven and proactive Client Services Executive to join our dynamic Client Services team, where you'll play a vital role in ensuring the seamless execution of projects. Collaborating closely with a CS Director and CS Manager, you'll support them with research & strategy, activation reporting, and presentation development, while bringing fresh perspectives and a keen eagerness to learn. As a Client Service Executive, you'll be servicing the needs of our clients such as Walmart, L’Oreal, Oakley, Versace, Coach and BBC. This role offers ample opportunities to collaborate directly with these teams, contributing meaningfully to project strategies and outcomes. You'll also have the chance to engage with stakeholders through both virtual and face-to-face presentations. This position is perfect for individuals who thrive in fast-paced environments and aspire to make a tangible impact through their work. The role will require you to be detail-oriented and meticulous in your deliverables, particularly the presentations you create. You'll delve into a diverse array of brands, engaging with senior stakeholders on projects that push the boundaries of innovation within their industries. At GEEIQ, you'll have the chance to immerse yourself in various facets of the business, spanning from sales and marketing to product development. If you're a dynamic individual who enjoys taking an agile and proactive approach, this role offers an exciting opportunity for growth and professional development.
Job Responsibility:
Creating strategy & data analysis presentations that are concise and visually impactful
Supporting the CS Director and CS Manager across all client comms on projects - it will be your responsibility to ensure tasks are completed within given timelines
Completing day-to-day project tasks while maintaining the high standards expected from our clients
Completing research into gaming industry news, trends & opportunities for brands
Scheduling client meetings and supporting the AM/AD with setting the agenda where required, taking minutes of the discussion and following up with action points
Offering creative and strategic ideas to the CS Manager to develop exciting campaigns and encouraging clients to understand the importance of creativity throughout projects
Supporting the Client Services team in the delivery of client-facing materials, ensuring all work submitted to clients is quality checked
Collating data and insights for monitoring and evaluation, and reporting updates
Collaborating closely with other team members
Requirements:
1-2 years experience in marketing/technology/brand-relevant industries
Highly personable with a collaborative spirit, someone who thrives in a fast paced environment
Data savvy, proficient in using Google Sheets & Excel, able to manipulate data to draw insights at a fundamental level
Excellent presentation-building skills, with a creative & detailed-oriented eye
Enthusiastic, excited by challenges and pro-active, always looking to make a positive contribution
A curious mindset with a thirst for continual learning and improvement
Excellent verbal and written communication skills
Strong attention to detail, follow-up and able to generate creative solutions for client needs
Excellent time management skills and ability to work well under pressure
Experience working with external stakeholders e.g. clients and agencies, global markets
Able to interact with people at all levels demonstrating tact, diplomacy, discretion and maturity
Proficient in use of Microsoft and Google productivity suites
A keen interest in the gaming industry and/or a base understanding of digital marketing