Client Services Counseling Manager Job at Christian Career (Denver)

Event Services Client Account Manager

Allied Universal Event Services ® is hiring a Client Account Manager. This posit...

Location

United States , Minneapolis-St. Paul-Bloomington

Salary:

65000.00 - 75000.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Minimum of three (3) years of event management, event operations, and/or event supervisory experience
Experience in hiring, developing, motivating, and retaining quality staff
Ability to develop and grow customer relationships
Ability to work in a team-oriented management environment with the ability to work independently
Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis
Ability to work in a team-oriented management environment while having an entrepreneurial attitude
Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology

Job Responsibility

Supervise the day-to-day event operations and staffing of an assigned client site
Manage a team of event supervisors and event staff including hiring/selection, scheduling, payroll, training, coaching, development and support, discipline, and terminations
Build, improve, and maintain effective relationships with both client and employees
Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service
Ensure all required reporting and contract compliance requirements are met
Assure regular communication of issues or event with our client
Handle any escalated security issues or emergency situations appropriately
Communicate staffing needs via Requisition Form
assist recruiters in identifying, interviewing, and hiring quality candidates
Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, training, annual formal performance evaluations, recognition, etc.)

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly

Fulltime

Event Services Client Account Manager

Allied Universal® is hiring a Client Account Manager. This position is responsib...

Location

United States , Cleveland

Salary:

Not provided

Allied Universal®

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Minimum of three (3) years of event management, event operations, and/or event supervisory experience
Experience in hiring, developing, motivating, and retaining quality staff
Ability to develop and grow customer relationships
Ability to work in a team-oriented management environment with the ability to work independently
Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis
Ability to work in a team-oriented management environment while having an entrepreneurial attitude
Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology

Job Responsibility

Supervise the day-to-day event operations and staffing of an assigned client site
Manage a team of event supervisors and event staff including hiring/selection, scheduling, payroll, training, coaching, development and support, discipline, and terminations
Build, improve, and maintain effective relationships with both client and employees
Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service
Ensure all required reporting and contract compliance requirements are met
Assure regular communication of issues or event with our client
Handle any escalated security issues or emergency situations appropriately
Communicate staffing needs via Requisition Form
assist recruiters in identifying, interviewing, and hiring quality candidates
Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, training, annual formal performance evaluations, recognition, etc.)

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly

Fulltime

Event Services Client Account Manager

Allied Universal Event Services® is hiring a Client Account Manager. This positi...

Location

United States , Seattle; Tacoma

Salary:

80000.00 - 85000.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Minimum of three (3) years of event management, event operations, and/or event supervisory experience
Experience in hiring, developing, motivating, and retaining quality staff
Ability to develop and grow customer relationships
Ability to work in a team-oriented management environment with the ability to work independently
Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis
Ability to work in a team-oriented management environment while having an entrepreneurial attitude
Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology

Job Responsibility

Supervise the day-to-day event operations and staffing of an assigned client site
Manage a team of event supervisors and event staff including hiring/selection, scheduling, payroll, training, coaching, development and support, discipline, and terminations
Build, improve, and maintain effective relationships with both client and employees
Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service
Ensure all required reporting and contract compliance requirements are met
Assure regular communication of issues or event with our client
Handle any escalated security issues or emergency situations appropriately
Communicate staffing needs via Requisition Form
assist recruiters in identifying, interviewing, and hiring quality candidates
Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, training, annual formal performance evaluations, recognition, etc.)

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Employee Assistance Program
Employee Discount Program
Tuition Discount Program
Training & Career Development Programs

Fulltime

Event Services Client Operations Support Manager

In partnership with Branch Leadership and functional leadership, the Client Oper...

Location

United States , Union City

Salary:

80000.00 - 85000.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Prior work experience as a team leader
Minimum of one (1) year of administrative, human resources, employee onboarding, and/or classroom instructor experience
Prior work experience in a dynamic administrative environment
Work history must include: Excellent organizational skills that include the ability to multi-task and prioritize work
Strong consultative, analytical, and problem-solving skills
Ability to communicate effectively with leadership
Proven ability to influence and engage key stakeholders
Strong strategic thinking and organizational change skills
strong problem-solving and analytical abilities

Job Responsibility

Maintain future work schedules by only assigning appropriately trained personnel
implement and improve detailed tracking staff and their completed training and certifications
develop and implement staffing plans to ensure physical security workforce is prepared for emergency operations as well as long-term growth of the workforce
Act in an Event Management capacity to ensure effectiveness of event staff to ensure they are meeting vendor and client expectations
develop and implement quality assurance programs
provide expert advice regarding resolution of any shortcomings
In partnership with Hiring Specialist and Recruiting team maintain active involvement in the recruitment, interviewing, selecting, and training of new employees
participate in the completion of performance appraisals, handling employee grievances or complaints and disciplining employees after consultation with the Branch Manager/General Manager
Safeguard personnel information as it relates to pay, benefits and performance by ensuring company record keeping is followed
Establish and maintain an onsite inventory of critical supplies in collaboration with the site team to include but not limited to emergency medical provisions, emergency rations, flashlights, batteries, inclement weather clothing, etc.

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Fulltime

Financing and Client Services (FCS) – Loan and Agency Middle Office

Business type: Types of Jobs - Corporate & Investment Banking. Job title: Financ...

Location

Singapore , Singapour

Salary:

Not provided

Crédit Agricole

Expiration Date

Until further notice

Requirements

Bachelor Degree / BSc Degree or equivalent
A bachelor’s degree or higher level of education in Banking & Finance
At least 6-12 years’ relevant experience in Banking and Middle Office, Agency and Loan Operations, syndicated lending operations, client servicing, transaction banking within corporate investment Banking
Strong understanding of syndicated loan structures, facility agreements, and loan lifecycle management
Experience coordinating complex transactions across multiple internal and external stakeholders
Effective communicator and collaborative team player with strong client service orientation
Organized, detail-oriented, and capable of working under tight deadlines
Ability to work independently, eager to learn, proactive, and multitasking to manage priority
Demonstrated capability for problem solving, decision making, sound judgment, assertiveness
Strong relationship building and interpersonal skills to ensure good relationship with front office and other support functions

Job Responsibility

Confirmation and monitoring of Conditions Precedent (CPs) prior to loan activation
Monitoring scheduled activities across loan portfolios including drawdowns, rollovers, repayments, and interest settlements
Liaising with Borrowers and Lenders to ensure timely execution of loan lifecycle events
Coordinating with external legal counsel on facility documents, amendments, waivers and legal consents
Working closely with Front Office and Credit Monitoring Risk team to ensure all relevant approvals and signoffs are obtained for any Agency-led decisions
Provide input and comments on loan documentation (Agency/Participation/Bilateral facilities)
Monitor and oversee the processing of loan related activities including drawdown, rollover, fee/interest apportionment, repayments, etc
Ensure loan portfolio remains accurate and compliant within internal banking systems
Monitor Borrowers compliance with submission of documentary and financial covenants and process/coordinate waiver request if required
Attend to queries from Borrowers, Lenders, Investors, and transactional partners in a timely and professional manner

Fulltime

Senior Operations Lead, Futures & Derivatives Clearing - Client Services

Futures & Derivatives Clearing (FDC) Markets Operations supports the firm’s clie...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10-15 years of relevant client facing experience
Relevant experience across financial organizations i.e. Investment Banking / Investment Management / Hedge Fund
Strong product and operations experience across listed derivatives
futures, OTC Clearing, prime brokerage and FX PB
Client & Relationship focus, proven experience managing and expanding client relationships across financial services, specifically with institutional clients
Demonstrated ability to grasp client needs, proactively address issues, and provide top-tier service in a dynamic environment. Excellent communication and stakeholder management skills, including conducting client meetings and operational reviews.
Demonstrated ability to build strong working relationships with internal teams (Sales, Compliance, Operations, Technology) for a seamless client experience
Strong analytical and problem-solving skills, with the ability to analyze client data, identify trends, and develop solutions to improve operational efficiency and client experience.
Proficiency in using data analysis and AI tools and techniques.
Strong understanding of listed derivatives / OTC clearing / Futures, Prime and FXPB, including trading, operations, regulations, and industry best practices. In-depth post-trade operations knowledge (clearing, settlement, custody, corporate actions, deliveries, margins)

Job Responsibility

Manage, coach and motivate a direct team of 8 and several matrix reports
Lead the team to aspire to an excellent client experience and service delivery across operations, in line with Citi values
Develop strong client relationships by building trust through transparency and responsiveness
Contribute and lead Operations client related projects, provide feedback for all project related activities as directed and overlay the appropriate governance
Set client servicing best practices and roles & responsibilities across the region
Develop client metrics on service, manual touch points and automation opportunities
Track client issues, requirements and manage through regular forums and governance
Question the status quo and improve processes and productivity, be a process engineer
Be commercial
support the growth of the FDC client base and partner with the FDC Business groups

Fulltime

Soft Services Manager

Amentum is seeking a Soft Services Manager. The Soft Services Manager is fully r...

Location

United States , Portland

Salary:

95000.00 - 100000.00 USD / Year

Amentum

Expiration Date

Until further notice

Requirements

Bachelor's degree in business, management, engineering or related field
At least five years of progressive supervisory experience in managing contracts for maintenance, operation, or construction services for facilities, utilities or infrastructure
Proficiency in Microsoft Office Suites with emphasis on the ability to navigate and formulate within Excel and Access
General working knowledge of industrial facility maintenance in a manufacturing environment
Experience utilizing a CMMS (Computerized Maintenance Management System)
Good communications and analytical skills
Working knowledge of computer systems and integrated software application programs
Demonstrated fluency in computer use including the full Microsoft product line
Some tasks will require repetitive wrist movement
Some tasks will require the ability to walk extensively throughout facilities during a workday

Job Responsibility

Develops plans and programs in response to present and anticipated space and facility requirements
Prioritizes work based on the needs of the client and for the on-time completion of all work, as well as all documentation involved
Ensures all subcontractors receive required training to perform the subcontracted services in accordance will all Amentum and client safety rules, guidelines, and regulatory requirements
Scheduling, planning, documentation, performance and reporting with Amentum management team and client
Ensures soft services are run efficiently, maintains good customer relationships, and aims to exceed the customers’ expectations
Coordinates final approval of facility designs
Formulates operating rules, regulations, and procedures
Inspects plant facilities or reviews inspection reports, to determine repairs, replacement, or improvements required
Clearly understands Amentum scope of work and contract requirements for the area of responsibility
Supports Amentum management as the designated Amentum agent for all soft services discussions and negotiations with client

What we offer

Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance

Fulltime

Project Manager, Client Service

The Client Service team connects Guidepoint’s clients with subject-matter expert...

Location

India , Mumbai

Salary:

Not provided

Modoras Accounting Syd

Expiration Date

Until further notice

Requirements

Bachelor’s/Master's degree and a strong academic record required
Desire to work in a client facing project management role that is KPI and metrics-driven
Ability to work in a fast-paced, results-oriented environment
Excellent time management and organizational skills
Outgoing personality with the ability to speak with people at all professional levels
Intellectual curiosity and desire to learn
Excellent written and verbal communication skills
Demonstrated ability to work both individually and as part of a team
Fluency in English is a must

Job Responsibility

Manage and retain existing client accounts
Penetrate multiple users
Provide excellent customer service
Grow client accounts
Send multiple screened, quality advisors per project asap
Contact client to obtain new projects
Push events, teleconferences or new advisors
Penetrate userbase
Convert Trials to full clients through excellent service during trial period
Understand client requests and create outline with screening questions

What we offer

Competitive compensation
Employee medical coverage
Central office location
Entrepreneurial environment, autonomy, and fast decisions
Casual work environment

Fulltime

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Client Services Counseling Manager

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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