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Client Services Counseling Manager

United States, Denver 26.00 - 28.00 USD / Hour · Job Posted April 10, 2026
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Job Description

Step into a meaningful leadership role where your faith in Jesus Christ meets impact. You are a compassionate, mission-driven leader who thrives on both guiding others and serving clients directly. In this role, you primarily manage our office—organizing, planning, and evaluating Pregnancy and STD program services while providing thoughtful options counseling to those facing unintended pregnancies. You use your leadership skills to train, supervise, and support Client Service Associates and volunteers, ensuring every interaction reflects excellence, empathy, and strong program fidelity. You maintain accurate documentation and your cultural competence allows you to build trust with diverse clients. Grounded in a mature relationship with Jesus Christ, you bring both heart and purpose to your work, aligning fully with our mission and sanctity-of-life values while making a meaningful, lasting impact every day.

Job Responsibility

  • Provide counseling, support, follow-up, and case management for clients
  • Provide counseling input and oversight for Ultrasound and STD/STI clients
  • Maintain accurate client documentation and statistics
  • Refer clients to appropriate external resources
  • Serve as Client Advocate with outside agencies and answer office calls
  • Participate in Helpline on-call rotation (~once/month)
  • Ensure adherence to policies and consistency across offices
  • Maintain client resources and support daily office operations

Requirements

  • Committed, mature relationship with Jesus Christ and alignment with Alternatives mission and sanctity-of-life values
  • Bachelor’s degree in Psychology, Social Work, or related field required
  • Experience with vulnerable populations and/or crisis counseling
  • Ability to speak both English and Spanish preferred

Nice to have

  • Master’s degree in Counseling or Social Work
  • Demonstrates integrity, dependability, servant leadership, and Christ-like compassion
  • Excellent, adaptable communication skills and strong customer-service mindset
  • Strong organization, prioritization, and multitasking abilities
  • Knowledge of issues related to unintended pregnancy
  • Cultural competence and ability to build trust with diverse clients
  • Skilled in supervising and supporting volunteers with professionalism and empathy

What we offer

  • Dental insurance
  • Health insurance
  • Paid time off
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