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We are looking for a highly organised and customer focused Client Services Coordinator to join a growing and dynamic organisation in West Edinburgh. This is a fantastic opportunity for someone who enjoys coordinating projects, supporting clients, and working in a fast paced environment where no two days look the same.
Job Responsibility:
Managing day to day client requirements and ensuring projects run smoothly
Coordinating client orders, managing timelines, and supporting production workflows
Ensuring materials are produced and delivered accurately and on time
Handling client queries, tracking deliveries, and preparing reports
Working closely with internal teams such as artwork, estimating, production, and distribution
Monitoring timelines, identifying any risks, and escalating issues when needed
Organising and prioritising tasks to meet strict deadlines
Requirements:
Experience in a customer service, coordination, order processing, logistics coordination, project support, or admin/operations roles involving deadlines and client communication
Strong communication skills and confidence working with clients
Excellent organisational skills with the ability to manage multiple tasks
Proficiency in MS Office, especially Excel
Ability to work well under pressure and meet deadlines