Client Services Associate Job at GLG (London)

Client Service Associate

As a Client Service Associate, your work is at the heart of what we do: you’ll b...

Location

Hong Kong , Hong Kong

Salary:

425700.00 - 586400.00 USD / Year

Avomind

Expiration Date

Until further notice

Requirements

Undergraduate degree, no subsequent experience necessary
Track record of strong academic performance (minimum GPA of 3.3 or 2:1 equivalent)
Extracurricular achievement throughout school and university
Internship experience evidencing an interest in business
Outstanding communication skills
Fluent English or C2 level is required
foreign language skills are desired

Job Responsibility

Field incoming client briefs and utilize business acumen to find and recommend the most relevant experts for each project
Complete tasks across multiple projects quickly and under pressure
Understand the project brief and the legal and regulatory environment in which clients operate
Apply compliance protocols to each situation
Confidently reach out to, recruit, and vet experts who are uniquely relevant matches for client projects
Take on direct revenue responsibility and own monthly targets from the outset

What we offer

15 days annual leave
six months full maternity leave
six weeks full paternity leave
Private medical & dental insurance
annual health check-ups
Tax-advantaged housing allowance up to 50% of monthly base salary
State-of-the-art office with amenities in the heart of Hong Kong
option to WFH each Friday

Fulltime

Client Service Associate

As a Client Service Associate, your work is at the heart of what we do: you’ll b...

Location

Hong Kong , Hong Kong

Salary:

425700.00 - 586400.00 USD / Year

Avomind

Expiration Date

Until further notice

Requirements

Undergraduate degree, no subsequent experience necessary
Track record of strong academic performance (minimum GPA of 3.3 or 2:1 equivalent)
Extracurricular achievement throughout school and university
Internship experience evidencing an interest in business
Outstanding communication skills
Fluent English or C2 level is required
foreign language skills are desired

Job Responsibility

Field incoming client briefs and utilize your business acumen to find and recommend the most relevant experts for each project
Complete tasks across multiple projects quickly and under pressure and go the extra mile to impress your clients with your proactivity and responsiveness
Understand the project brief and the legal and regulatory environment in which your clients operate
Apply the compliance protocols to each situation
Confidently reach out to, recruit, and vet experts who are uniquely relevant matches for your client’s projects
Take on direct revenue responsibility and own monthly targets from the outset

What we offer

15 days annual leave
six months full maternity leave
six weeks full paternity leave
Private medical & dental insurance
annual health check-ups
Tax-advantaged housing allowance up to 50% of monthly base salary
State-of-the-art office with amenities in the heart of Hong Kong
option to WFH each Friday

Fulltime

Client Services Associate

The Client Service Associate (CSA) role is part of the team that is responsible ...

Location

Australia , Sydney

Salary:

Not provided

Lorica Partners

Expiration Date

Until further notice

Requirements

Loves building trusted relationships with clients
Communicates clearly and confidently, both written and verbal
Is organised, detail-oriented, and takes pride in doing things properly
Has positive energy and keeps things moving without needing a push
Experience in financial services or client support is a bonus, but not essential — mindset and capability matter more.

Job Responsibility

Providing a broad range of high-quality services to existing and prospective clients

Summer Associate, Client Service

Looking for an internship with commercial frontline responsibility and the oppor...

Location

United States , New York

Salary:

Not provided

AlphaSights

Expiration Date

Until further notice

Requirements

Undergraduate Junior (Class of 2027)
Track record of strong academic performance (minimum GPA of 3.3)
Extracurricular achievement throughout school and university
Internship experience evidencing an interest in business is a plus
Outstanding communication skills
Fluent English and Portuguese are required
Work authorization in the United States
We don’t sponsor visas but will consider applicants with STEM/OPT eligibility

Job Responsibility

Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients’ projects, often under tight deadlines
Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate
Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them

What we offer

Opportunity to receive a full-time employment offer to return post-graduation
A unique training curriculum and intense on-the-job coaching, helping you develop highly transferable commercial and managerial skills
An inspiring, high-energy, merit-based environment with ambitious peers
Prime midtown office with state-of-the-art amenities
option to WFH each Friday

Fulltime

Associate Coordinator, Client Services

As Associate Coordinator, Client Services, you will support client-facing excell...

Location

United States

Salary:

40000.00 - 55000.00 USD / Year

Vaniam Group

Expiration Date

Until further notice

Requirements

Bachelor’s degree
Strong customer service focus
history of going above and beyond
Strong attention to detail and enjoyment of administrative tasks
Expert organization and follow-through skills
Strong skills in PowerPoint or other slide creation software
comfort with creating and formatting slide decks
Ability to communicate clearly and work collaboratively in a dynamic, virtual environment
Strong interpersonal skills
interact effectively and professionally at all levels

Job Responsibility

Serve as the point of contact for internal client services leadership and cross-functions (Creative, Sci Comm, Finance, etc.)
Create kick-off documents and meeting materials that support client deliverables
Manage best practices across clients with enforcement of SOPs
Coordinate with Business Operations, Digital, Creative, and Editorial teams to ensure timelines as directed by client services leadership
Partner with client services on tasks such as proposal or SOW preparation, call setup, status updates, and other coordination tasks for business development
Pitch coordination: timelines, routing, and process management with Client Services Leadership
Support meeting coordination and routing of agenda items and action items post-call to ensure clarity and accountability
Support team meetings management and scheduling
Support regular project status meetings with internal core team and clients as necessary
Prepare, schedule, and participate in client status meetings as needed

What we offer

100% remote environment with opportunities for local meetups
Positive, diverse, and supportive culture
Passionate about serving clients focused on cancer and blood diseases
Investment in you with opportunities for professional growth and personal development through Vaniam Group University
Health benefits – medical, dental, vision
Generous parental leave benefit
Focused on your financial future with a 401(k) plan and company match
Work-life balance and flexibility
Flexible time off policy for rest and relaxation
Volunteer time off for community involvement

Fulltime

Office & Client Services Associate

Our client is looking for an enthusiastic, self motivated person to join their F...

Location

United Kingdom , Edinburgh

Salary:

12.21 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in a customer service role with excellent verbal and written communication skills
Administrative and organisational experience
Customer service or sales experience - ideally in property, hospitality, or retail
Quick-thinking and able to respond effectively & efficiently
Confident, courteous, and professional demeaner

Job Responsibility

Deliver front of house support to residents and visitors, creating a welcoming environment where individuals feel comfortable raising concerns about their accommodation or wellbeing
Accurately update and manage the company's internal booking and customer relationship management systems
The role includes a sales element - encouraging re-lets, conducting show flat tours and supporting the lettings process
Assist with property tours to support maximum occupancy
Ensure the building is operated and maintained in line with company policies and procedures to provide a high-quality service
Respond promptly and effectively to enquiries and complaints, taking appropriate action in accordance with company procedures
Gather and act on feedback to continuously improve services
Organise and deliver monthly events and assist with the coordination of open days
Maintain review scores across all platforms at or above 4 stars
Comply with all Health and Safety regulations

What we offer

25 days holiday, plus bank holidays
Paid overtime
Pension scheme
Life Assurance cover
Employee Assistance Scheme

Fulltime

Client Services Associate

We are looking for a Client Services Associate to provide exceptional service an...

Location

United States , Union City

Salary:

73920.00 USD / Year

BillionToOne

Expiration Date

Until further notice

Requirements

1+ years of prior client-facing experience (diagnostic laboratory setting is a plus)
4-year college degree (or equivalent in experience)
Experience with CRM tools (Salesforce, Zendesk, etc.) is a plus
Advanced organizational skills with the ability to handle multiple assignments simultaneously
Ability to work in a very fast-paced, demanding environment
Outstanding verbal, written, and presentation skills - ability to effectively tailor messages to different audiences
Passion for creating a delightful experience for internal and external customers
Ability to analyze complex situations independently and implement appropriate solutions

Job Responsibility

Engage customers in a positive and courteous manner to resolve issues and deliver the best possible customer experience
Oversee and effectively respond to all types of communication in a professional and articulate manner: phone, email, and web inquiries from customers (physician offices), sales representatives, and patients
Handle a variety of inquiries, including questions about our technology, products, and services, status of test results, costs, billing, and insurance coverage
Keep precise and clear documentation of all communications and follow-up activities
Collaborate with our laboratory to ensure that client information is accurately maintained and help to ensure the timely delivery of test results
Contact physicians and other medical personnel to obtain missing information from test orders
Enter and qualify new customer information into CRM and LIMS systems
Identify issues and trends and collaborate with commercial leadership to develop best practices for internal and external processes
Participate in cross-functional projects that extend beyond routine responsibilities to contribute to building a world-class Customer Service organization
Represent the organization during intra-department meetings or All Hands meetings as needed

What we offer

Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients
Open, transparent culture that includes weekly Town Hall meetings
The ability to indirectly or directly change the lives of hundreds of thousands patients
Multiple medical benefit options
employee premiums paid 100% of select plans, dependents covered up to 80%
Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%)
Supplemental fertility benefits coverage
Retirement savings program including a 4% Company match
Increase paid time off with increased tenure
Latest and greatest hardware (laptop, lab equipment, facilities)

Fulltime

Client Services Associate

The Client Services Associate is responsible for providing a professional and we...

Location

United States , Virginia Beach

Salary:

Not provided

Stewart & Company

Expiration Date

Until further notice

Requirements

High school diploma required
At least two years of related experience preferred
Ability to sit for extended periods while working at a desk and using a computer
Ability to occasionally lift up to 20 pounds

Job Responsibility

Provide front desk coverage during normal business hours
Answer phone calls promptly, professionally, and in a friendly manner
Maintain a clean, organized, and welcoming reception area
Greet clients, assist with intake forms, and guide them through necessary processes
Assist clients with picking up documents, tax returns, and other materials and making payments at time of pick up
Coordinate the distribution of New Client Questionnaires and schedule appointments
Handle postage label printing and mail tracking
Check in documents received and ensure proper routing to the appropriate team members
Distribute faxes and other correspondence as required
Open and close the front door daily, ensuring proper security protocols

Fulltime

Client Services Associate

GLG

Location:
United Kingdom , London

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 25, 2026

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Job Posted:
January 25, 2026