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Our financial management organization is seeking a proactive, customer-focused Client Services Associate to join our team. This role offers the opportunity to work in a dynamic, client-driven environment, supporting both advisors and clients while contributing to the overall success of the organization.
Job Responsibility:
Serve as a primary point of contact for clients, responding promptly to inquiries via phone, email, and in person
Support financial advisors with client onboarding, documentation, and account maintenance
Coordinate the collection and processing of client documents, ensuring accuracy and confidentiality
Prepare and review account forms, transfer requests, and related paperwork
Assist in the preparation of client meetings, reports, and presentation materials
Maintain up-to-date client records and support data entry into CRM and portfolio management systems
Help resolve client service issues and escalate as necessary
Collaborate with internal teams to support compliance, operations, and administrative tasks
Requirements:
Previous experience in client services, financial services, or a related administrative role preferred
Strong interpersonal and communication skills, with a client-first mindset
Exceptional attention to detail and organizational abilities
Proficiency in Microsoft Office Suite
experience with CRM or financial software a plus
Ability to maintain confidentiality and professionalism at all times
Bachelor’s degree in business, finance, or related field preferred, but not required
What we offer:
medical, vision, dental, and life and disability insurance