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Client Services Associate

United States, Santa Barbara · Job Posted June 09, 2026
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Job Description

We are looking for a Client Services Associate to join a Financial Services team in Santa Barbara, California on a Contract basis. In this role, you will support clients throughout their service experience by coordinating account activity, handling inquiries with care, and partnering with advisors to deliver responsive, high-quality assistance. This position is well suited to someone who communicates clearly, stays organized under changing priorities, and brings a strong client-first mindset to wealth management support.

Job Responsibility

  • Respond to client questions and requests with accurate information, thoughtful follow-up, and a high standard of service
  • Support the new client setup process by gathering required information, preparing documentation, and helping ensure a smooth onboarding experience
  • Process and review account-related activity such as deposits, withdrawals, required minimum distributions, wire transfers, and other funds movement requests
  • Work closely with advisors and internal partners to resolve service matters efficiently and improve the overall client experience
  • Maintain accurate client records by updating documentation, entering data carefully, and confirming that files remain complete and current
  • Monitor accounts, agreements, and related paperwork to help ensure transactions and documentation align with applicable requirements
  • Build working knowledge of firm offerings and wealth management services in order to provide informed support to clients
  • Contribute ideas that strengthen service delivery, streamline client interactions, and support long-term relationship management

Requirements

  • Bachelor's degree in business, communications, or a related field is preferred
  • Prior experience in client services, portfolio support, banking, wealth management, or another client-facing environment
  • Strong verbal and written communication skills with the ability to interact effectively with clients and colleagues
  • Excellent attention to detail and organizational skills, with the ability to manage multiple priorities effectively
  • Experience handling financial transactions such as wire transfers, funds transfers, or related account service activities
  • Proficiency with Microsoft Office and comfort learning firm systems and service platforms
  • Sound judgment, problem-solving ability, and a proactive approach to client satisfaction
  • Ability to work both independently and collaboratively in a fast-paced setting

What we offer

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • 401(k) plan

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