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We are looking for a dedicated and meticulous Client Services Associate to join our team in San Diego, California. This Contract to Permanent position plays a vital role in ensuring exceptional client experiences and supporting operational efficiency. You will collaborate with advisors, handle client documentation, and provide outstanding service to high-net-worth individuals, business owners, and other clients.
Job Responsibility:
Handle client account documentation, including transfers, distributions, and updates, ensuring precision and attention to detail
Keep client records organized and ensure information in company systems is current
Liaise with custodians to promptly resolve any service or account issues
Prepare materials for client meetings, communications, and mailings
Oversee office supplies, vendor interactions, and general office appearance to maintain a professional and inviting environment
Act as the initial point of contact for clients visiting the office, providing a courteous and detail-focused experience
Assist advisors by collecting and organizing financial information for client accounts
Support financial planning initiatives and perform investment research as required
Compile performance reports and reconcile data to maintain accuracy
Draft correspondence and documentation for client interactions
Requirements:
Strong customer service skills with a client-focused approach
Exceptional organizational abilities and keen attention to detail
Effective communication and problem-solving skills
Proficiency in Microsoft Word, Excel, and Outlook
Ability to handle multiple priorities and maintain professionalism under pressure
Bachelor's degree preferred, though a High School Diploma or Associate's Degree with relevant experience is acceptable
Minimum of 3 years of experience in administrative support within an investment environment
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