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At BCLP, we’ve built our firm on the foundations of thinking differently. Curious, inquisitive and unbound by tradition, we’re building change within our sector and beyond. It starts with our people, which is why we’re looking for a Client Services Assistant to join our team — a role that sets the tone for an exceptional client experience. Curiosity and fresh thinking shape everything we do at BCLP, and our Facilities team plays a key role in creating a workplace where people can thrive.
Job Responsibility:
Welcome clients and visitors with a first‑class reception experience across multiple floors
Manage meeting rooms to impeccable standards, ensuring all spaces are prepared, stocked, and ready
Escort clients to meetings and support events, including registration and hosting
Coordinate room bookings using Rendezvous, liaising closely with catering, AV, and facilities teams
Provide first‑line AV support and assist with calls, taxis, and general client queries
Maintain a tidy, secure, and professional client environment at all times
Requirements:
Front‑of‑house experience in a professional or corporate environment
A genuine commitment to delivering exceptional client service
Strong attention to detail and the ability to manage complex bookings
Calm, confident communication skills and a collaborative mindset
Reliability, flexibility, and a polished, professional presence
Experience using room‑booking systems (Rendezvous, Manhattan, Condeco, or similar)
Good working knowledge of Microsoft Office
Ability to work a rotating shift pattern (35 hours per week, Monday–Friday, between 07:00–19:00)