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Our client is looking for a Client Services Assistant with relevant experience to support a wealth management team in Houston, Texas. This position is ideal for someone who brings strong financial services experience, communicates confidently with high-net-worth clients, and thrives in a deadline-driven environment. The successful candidate will play a key role in maintaining service quality, coordinating account-related activities, and ensuring day-to-day operations run smoothly.
Job Responsibility
Serve as a primary point of contact for client service inquiries, delivering timely and attentive support to high-net-worth individuals and internal partners
Coordinate account documentation, service requests, and follow-up activities to help ensure accurate processing and a seamless client experience
Maintain detailed records and update client information within Salesforce and other internal systems to support organized and compliant workflows
Prepare, review, and track reports, spreadsheets, and service-related materials using Microsoft Excel and related office tools
Partner with advisors and operations staff to manage priorities, resolve issues, and keep client deliverables on schedule
Monitor deadlines across multiple service activities, ensuring items are completed thoroughly, accurately, and on time
Support wealth management and advisory service processes by assisting with administrative and operational tasks tied to client accounts
Requirements
3+ years of experience in wealth management, financial services, or a comparable high-net-worth client service environment
Strong working knowledge of client service practices within advisory services or related financial settings
Proficiency with Microsoft Excel and experience using Salesforce to manage client or service-related information
Excellent written and verbal communication skills, with the ability to interact professionally across a fast-paced office environment
Demonstrated ability to stay organized, manage follow-through effectively, and maintain close attention to detail
Proven success handling multiple priorities while meeting firm deadlines and maintaining service accuracy