Client Services Administrator

• Handle client enquiries professionally and manage cases through to completion
• Maintain accurate records, ensure FCA compliance, and liaise with providers for smooth processes
• Prioritise tasks effectively to meet deadlines and exceed expectations
• Support consultants with clear communication and assist with office procedures, post handling, and meeting arrangements
• Contribute to a welcoming environment, including preparing refreshments when needed

• Solid administrative background
• Excellent attention to detail
• Confident, friendly communicator
• Self-motivated and adaptable
• Comfortable with IT systems and databases
• Professional, punctual, and presentable
• Administrative experience ideally within financial or professional services

Financial Services experience

• Competitive pension scheme with generous contributions
• Additional leave for birthday and Christmas
• Financial support and study time for professional qualifications
• Annual reviews and bonus scheme
• Access to confidential Employee Assistance Programme
• Bright offices with gym, showers, and welcoming staff room