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Client Services Administrator

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Hartland

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are looking for a detail-oriented Client Services Administrator to join our team in Hartland, Wisconsin. In this role, you will play a key part in supporting the Client Services Specialist team by managing customer accounts, ensuring data accuracy, and coordinating tasks across departments. This is a Contract to permanent position, offering an opportunity to grow within the printing and publishing industry.

Job Responsibility:

  • Accurately enter client and account data while checking for errors and reporting any discrepancies to the team lead
  • Create and manage job tickets in internal systems, ensuring they are clear and comprehensible
  • Maintain and update customer records by reviewing, correcting, and reentering data in compliance with company policies
  • Coordinate with multiple departments to ensure production tasks are completed with a high level of detail
  • Address client complaints by identifying issues, determining solutions, and following through to ensure resolution
  • Gain proficiency in internal software systems and demonstrate knowledge of promotional or print product processes
  • Handle daily routing of GB tickets and tracking of Permit 4 items
  • Perform monthly proofing of promotional materials and maintain filing systems for department records
  • Sort and distribute job tickets to relevant teams and accounting staff
  • Update spreadsheets and route paperwork related to various client accounts and projects

Requirements:

  • At least 1 year of experience in administrative support or a related role
  • Proficiency in data entry with a focus on accuracy and attention to detail
  • Ability to manage support tickets and maintain organized records
  • Strong communication skills for interacting across departments and handling inbound calls
  • Familiarity with internal systems and processes, particularly in a printing or publishing environment
  • Problem-solving skills to address client concerns and implement effective solutions
  • Experience in coordinating tasks and managing spreadsheets
  • Ability to work independently while ensuring tasks are completed on time
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
January 17, 2026

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