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Client Services & Administration Officer

https://www.randstad.com Logo

Randstad

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Location:
Australia , Sydney

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Category:
Finance

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Contract Type:
Not provided

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Salary:

80000.00 - 95000.00 AUD / Year
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Job Description:

Randstad is proud to partner with a premier, privately-owned non-bank lender in the search for a Client Services & Administration Officer. Established for over two decades, our client specializes in tailored loan structures across Australia and New Zealand. Having facilitated billions in funding, they are recognized for their speed, reliability, and creative financial strategies. This is an opportunity to join a high-performing team that values accountability, process optimization, and professional excellence.

Job Responsibility:

  • Act as the primary point of contact for investors
  • manage end-to-end administration, prepare regular reports, and perform monthly reconciliations of payments
  • Maintain accurate client loan records and prepare detailed statements
  • Ensure all documentation meets strict audit requirements and manage records within Salesforce and Excel
  • Assist with marketing events, business expansion projects, and automation initiatives
  • Proactively identify opportunities for system enhancements and operational efficiencies

Requirements:

  • 3–5+ years in a senior administration role, ideally within Financial Services, Lending, Funds Management, or Compliance
  • A proven track record of working autonomously and taking full responsibility for outcomes
  • High proficiency in Excel
  • experience with Salesforce is highly desirable
  • Exceptional written and verbal communication skills for professional client liaison
  • A "zero-error" mindset with a strong understanding of compliance impacts
What we offer:
  • Supperanuation
  • Stability: Join a well-structured firm with 20+ years of market success
  • Growth: Be part of a business currently investing in automation and expansion
  • Culture: Work in a professional, collaborative environment where initiative is rewarded
  • Location: Prime Sydney CBD offices with a flexible hybrid work model

Additional Information:

Job Posted:
February 28, 2026

Expiration:
March 22, 2026

Work Type:
Hybrid work
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