This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for an Account Executive to join our Client Services team. This role is internally facing initially, focused on helping all our PR, SEO and Social teams deliver on client projects and retainers. Success looks like on time on budget every time and is a huge opportunity to learn what makes delivering great work in an award winning agency happen. We need someone hungry to learn and willing to roll their sleeves up in Account Management to make the big creative ideas become a reality. We are an office-first agency, offering a great degree of flexibility. This means we work and come together in our office spaces up to 2 days a week to collaborate, share ideas, innovate, and be creative, creating the best work together.
Job Responsibility:
Ensure efficient and careful management of both new and existing client accounts
Work closely with the Account Directors and Client Services Director where needed to ensure smooth running of accounts
Build and maintain strong relationship with your clients on a day-to-day level
Make sure clients know what Rise at Seven is doing for them week by week – with clear action logs and task deadlines
Input and support Account Managers or Directors on client meetings across your accounts, making sure that slides are up to date and done on time
Ensure that all the right people are attending your client meeting, ensuring everyone understands the role they play on the account and how they can add value
Ensure effective collaboration between the teams which are working on your clients’ accounts and keep them informed on how these accounts are performing
Make sure that client teams are aware of the clients’ priorities and needs
Showcase our work to your clients (our SEO, PR, Content offerings and so on), helping them to see the bigger picture
Spot opportunities to make the way we deliver work for clients better, bringing proactive ideas and solutions to relevant senior team members to streamline our approach or find efficiencies
Identify opportunities to grow your clients’ accounts and increase our impact – identify what they need before your clients even do, working collaboratively with internal teams and our senior management to get things done, going beyond the brief
Requirements:
1 year’s agency experience or recent graduate with relevant subject and some work experience in or around agencies
Strong at organising and project management
Must have excellent communication and interpersonal skills
Proven ability to manage multiple accounts and projects simultaneously
Understand client satisfaction and impact on business growth by retaining accounts
Have a good understanding of service offering
Nice to have:
You know how to build and maintain strong internal team relationships across manager level
You have an eye for detail and ensure our client reports are compelling
You love all things digital, have an enthusiasm for multiple areas of digital marketing and an interest in SEO and Content (including social media, digital PR, technical SEO, date and insight)
You want to work in an exciting and fast paced environment
You want to work with a portfolio of global brands who are looking to Rise at Seven for something new and different – but most importantly, to make an impact
You want to be part of and help drive award winning strategies and be part of a team that celebrates success together
What we offer:
30 days holiday allowance plus Bank Holidays
Your Birthday off
Continued learning opportunities
Loyalty holidays - accrue one day extra per anniversary year (up to 5 days)
Christmas and New Year shutdown
Access to Private Medical Insurance
Health cashback plan
Group life assurance scheme
Company pension scheme
Regular socials
Enhanced maternity and paternity leave schemes
Flexible and hybrid working
Bucket list scheme - an opportunity to experience a life dream