Client Service Team Leader with Dutch Job at Randstad (Warszawa)

Team Leader Customer Service with Dutch

At Circle K Business Centre in Warsaw, we are part of #OneTeam working across th...

Location

Poland , Warszawa

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

University degree (Bachelor level) – preferable
Experience in customer service
Good IT skills MS Office, SAP etc.
Very good Dutch language skills
Good English language skills

Job Responsibility

Managing a Customer Service team (7–8 people) - organizing work, setting priorities
Providing day-to-day support for the team – developing team members’ skills, motivating them, giving feedback, and fostering a positive working atmosphere
Implementing improvements in team members’ work and actively engaging in problem-solving
Work with databases and IT-systems. Information data input and maintenance. Registration of contact information, complaints, problem situations etc. in databases if required
Describe and communicate daily processes. Support manager on daily tasks in scheduling for each day based on traffic expectancies
match staffing to meet service levels and arrange and run team and cross-team meetings, keep dashboards updated and track of unplanned deviances
Assist to cooperate with partners and attend at quality controlling and measuring activities, call calibration
Participate in different client service projects according to current priorities of unit
Assist manager in training and coaching of new and existing employees
ensure continuous knowledge transfer within a team (floorwalking)

What we offer

Contract of employment
Annual bonus
Private medical care
Cafeteria Platform/Multisport
Language lessons subsidized by the company
Group insurance
Attractive discounts for products and services at our stations
Employee stock purchase plan
Employee Assistance Program (Lyra)
Modern and convenient office

Fulltime

Senior Operations Manager (MSP & RPO)

As Senior Operations Manager, you will lead the delivery of a bespoke MSP/RPO so...

Location

Netherlands , Diemen

Salary:

Not provided

Randstad

Expiration Date

July 31, 2026

Requirements

Strategic Leadership: A proven leader with a strong track record of managing teams and developing business plans or recruitment strategies
Recruitment Expertise: Substantial background in the recruitment industry, specifically within delivery roles and MSP environments
Problem-Solving & Commercial Acumen: Ability to research complex issues, advise management, and manage resources to meet senior-level objectives
Technical Proficiency: Familiarity with VMS/ATS and enterprise client systems such as SAP, Oracle, or PeopleSoft
Global Mindset: International experience is highly valued, along with the ability to liaise across all levels of a professional organization
Education & Language: University/Post-graduate level intellect with an excellent command of English and Dutch (French is a notable asset)

Job Responsibility

Lead the delivery of a bespoke MSP/RPO solution
Act as a strategic partner who independently manages high-value client relationships and internal stakeholder interfaces
Oversee the full recruitment lifecycle—from sourcing control to process design
Mentor operational managers and drive high-performing delivery teams to exceed SLA/KPI targets and expand service offerings through organic growth
Develops and delivers plans and outcomes for an operational area, providing direction, guidance, and resources to the Delivery team
Responsible for monitoring the P&L, developing budget plans, and keeping the forecast up to date
Coaches and mentors the team, providing specialized training and induction to meet service levels and develop internal talent
Develop, implement, and continuously monitor strategies to maximize team productivity and operational efficiency
Lead process innovation by identifying and implementing AI-enabled solutions and automation opportunities to refine program processes
Manages important client relationships at the director level, organizes QBRs for SLA management, and proactively advises on resourcing & savings strategies and innovative solutions

What we offer

Extensive on-the-job training
Attractive basic salary with an annual bonus plan and benefits package
Working hybrid in Netherlands
An inspiring working environment in which you, together with your team and colleagues, will make a difference for our client
Opportunity to work with a world-class recruitment business with leading technology, tools and innovation which allow our teams to focus on the human side of recruitment and provide a first-class experience to our candidates

Fulltime

Collaboration Services Sales Specialist

The Collaboration Services Sales Specialist at NTT DATA is a pivotal role focuse...

Location

Belgium , Diegem

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum Bachelor's degree or equivalent proven experience in Technical or Sales field
Track record of selling Collaboration solutions to large enterprises
Experience structuring profitable multi-year contracts
Strong relationships with clients, especially C-suite
Networking with senior internal and external people in specialist areas
Managing entire sales process, contracting, and legal implications
Advanced understanding of services offerings across multiple domains
Knowledge of Cisco (Webex, Spaces, Smart Meeting Rooms), Microsoft (Teams, Operator Connect), Alcatel, AudioCodes, Logitech, Jabra, and positioning it in the market
Familiarity with business outcome-led sales and document management platforms
Client-centric problem-solving and strong negotiation skills

Job Responsibility

Create demand and selling Collaboration solutions
Be present in the market at events, do active prospection around Collaboration solutions
Be in contact with your clients on a regular basis to stay up to date with their strategy
Assist clients in identifying needs and articulate value through Collaboration services
Position NTT DATA’s Collaboration portfolio opportunities
Allocate sales time effectively between clients and prospects
Partner with regional leads and services teams for client outcomes
Collaborate with our technology vendors (Cisco, Microsoft, Alcatel, AudioCodes, Logitech, Jabra) and broader organization teams to support high-value opportunities
Make sure to keep contact with the necessary stakeholders to create success stories
Build deep relationships with client leaders (CXO) and understand their business requirements

What we offer

Contract of unlimited duration
Commissions plan
Lunch vouchers
Forfaitary compensation for professional costs
Company car or Mobility budget
Hospitalisation insurance and ambulant care at premium level
Group and disability insurance
Possibility to order a lease bike
31 days of holiday plus seniority days
Data and voice subscription + contribution for a smartphone device

Fulltime

SAP Service Delivery Manager

As a Service Delivery Manager, you are responsible for managing multiple SAP cli...

Location

Belgium , Machelen

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

At least 5 years of experience in a similar role with a background in SAP
Experience managing client relationships in a professional services context
Solid knowledge of service management frameworks
Strong stakeholder management and communication skills
Languages: Dutch and/or French, English

Job Responsibility

Managing multiple SAP client contracts and ensuring successful project delivery
Meeting delivery criteria
Looking for ways to improve the client experience
Building close relationships with clients and proactively identifying new opportunities
Ensuring the capacity and availability of the teams as a transversal team leader
Ensuring all activities are well organized, aligned with agreed timelines, and delivered according to scope and expectations

What we offer

A company car or mobility budget
Laptop, phone & phone subscription
A competitive salary and indefinite contract
Insurance coverage, meal vouchers, eco-cheques, and more
Continuous learning opportunities through the Sopra Steria Academy
The opportunity to connect with fellow Sopra Steria colleagues at various team events

Junior Project Manager

Our Advisors & Consulting Services team combines traditional management consulti...

Location

Belgium , Waterloo

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Undergraduate degree with work experience in project management and change management methodologies and techniques
At least 3 years of Project Management experience
Exposure to financial institutions, payments, and/or consultancies
Relevant teamwork and client or internal stakeholder management experience
Logical, structured thinking
Advanced Word, Excel, and PowerPoint skills
Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
Ability to communicate effectively in English (mandatory), French (mandatory), Dutch (mandatory) and Flemish (preferred)
Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs

Job Responsibility

Manage individual projects with minimal supervision, including tracking metrics, handling complex analyses, and preparing communications to report back to client and internal leadership
Develop practical recommendations, contribute to team discussions on implications of analyses, and work alongside the client’s staff on each project, assisting with implementation tasks
Provide input on multiple small and large high-value projects across a range of industries and problem statements
Contribute proven, accredited change skills, domain experience, and delivery methodology to help clients drive measurable value
Collaborate with Mastercard team to understand clients’ needs, challenges, agenda, and risks
Develop working relationship with client analysts/managers, and act as trusted and reliable partner
Identify resources and assign responsibilities, track, and forecast effort and report on expense vs. earned value
Collaborate with senior project delivery consultants to implement strategically important assets and services
Independently coordinate a complex range of activities and effectively identify and proactively solution risks and impacts on timelines
Lead internal and client meetings with strong communication skills

Fulltime

New

IT Training Lead

The IT Training Lead will drive technology learning and user adoption across the...

Location

United States , Delray Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in IT training, instructional design, technical enablement, or learning and development
Strong knowledge of Microsoft 365
Excellent communication, facilitation, and content development skills
Ability to translate technical concepts into practical, user-friendly training.

Job Responsibility

Design, develop, and deliver IT training programs in instructor-led, virtual, and self-paced formats
Take lead in the Microsoft Copilot and AI training strategy, including onboarding, advanced use cases, responsible AI usage, and ongoing enablement
Partner with IT leadership to support new technology rollouts, system upgrades, and digital transformation initiatives
Create and maintain training content, including videos, guides, tutorials, and job aids
Identify skill gaps and develop targeted learning solutions to improve adoption and productivity
Gather feedback and measure training effectiveness to continuously improve programs.

New

K Kitchen Representative

The position includes, but is not limited to, the following essential job duties...

Location

United States , New Albany

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Excellent communication skills
Team player who can work well with others or independently
Acts with integrity
keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Frequently bend, twist at waist, kneel, squat, stand, and walk
Occasionally climb and descend ladders
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead

Job Responsibility

Provides excellent guest service in a fast and friendly manner
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Prepares and serves food items in accordance with all Brand, Company, and health department regulations
Ensures product quality, food safety, and operational standards are met
Keeps accurate cash, sales, and inventory control records
Follows all government laws and safety codes
Completes reports on all incidents following our 5-minute rule policy
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

What we offer

Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts (FT)
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit
Wellness Plan

New

K Kitchen Representative

Location

United States , Decatur

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Excellent communication skills
Team player who can work well with others or independently
Acts with integrity
keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Frequently bend, twist at waist, kneel, squat, stand, and walk
Occasionally climb and descend ladders
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead

Job Responsibility

Provides excellent guest service in a fast and friendly manner
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Prepares and serves food items in accordance with all Brand, Company, and health department regulations
Ensures product quality, food safety, and operational standards are met
Keeps accurate cash, sales, and inventory control records
Follows all government laws and safety codes
Completes reports on all incidents following our 5-minute rule policy
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

What we offer

Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts (FT)
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit
Wellness Plan

Select Country

Client Service Team Leader with Dutch

Job Responsibility

Requirements

What we offer

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