Client Service Specialist - IT Networking Job at Atris Technology (Gainesville)

Client Specialist, Cloud Service Providers

This role has been designated as ‘Remote/Teleworker’, which means you will prima...

Location

United States , West Coast or Texas

Salary:

189500.00 - 445500.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University or Bachelor’s Degree preferred, or equivalent experience
Engineering or technology education, advanced degree or MBA desired
Typically 6-10+ years account management experience
Experience in IT industry preferred
Experience working within an IT department and/or working within customers is a plus
Experience in vertical industry preferred
Experience in different sales roles is a plus

Job Responsibility

Manages one or several larger accounts or acts as the account lead for a substantial part of a top account
Understands the customer’s IT and business objectives, priorities, requirements and challenges, and adds value by implementing HPE’s strategy
Drives business performance for all HPE BUs and manages the portfolio mix to optimize profitability of the account
Accountable for pipeline building
accountable for and supportive in deal closing and orchestrating the deal team
Builds and develops relevant customer relationship networks with key influencers and decision makers in IT and business
Develops and engages with the extended partner ecosystem to maximize HPE’s presence in the account
Constantly develops information technology industry knowledge to position HPE’s portfolio in the account
Orchestrates, engages, guides and provides feedback to the extended account team members
Acts as customer’s advocate inside HPE

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Specialist Service Desk Engineer

The number one goal of everyone in our team is to make our clients exceptionally...

Location

United Kingdom , Hebburn

Salary:

34000.00 - 44000.00 GBP / Year

ITC Service Ltd

Expiration Date

Until further notice

Requirements

A love of (and ability to) Solve Problems & Challenges
Excellent communication skills, founded in being a good listener
Advanced diagnosis skills of technical issues related of end-user hardware & software and network devices
A deep desire to deliver an amazing Client Experience
Advanced knowledge of IT Applications, Software & Hardware
The ability to speak both Geek and human
Experience using a Ticketing system / RMM Tool and PSA software (5 years minimum)
Experience providing support via remote tools (5 years minimum)
Experience handling Technical Service Tickets (5 years minimum)
Experience working either on a Helpdesk or for a Managed Service Provider (MSP) / IT Support Business (5 year minimum)

Job Responsibility

Work on and resolve escalated Service Desk Tickets and Projects
Delight our Clients with a Friendly, Quick and Helpful Experience
Provide the Client with advanced remote troubleshooting
Remote Hardware Maintenance and Support
Use our Ticketing System to manage projects and resolve Service Desk Tickets & Service Requests
Managing and recording all work though our Ticketing System
Make sure that Client Documentation is well maintained
Split tickets that have several issues into their own individual ticket
Make sure that tickets aren’t “stale” throughout the process
Review RMM dashboard and apply remediation actions as indicated by our Processes

Fulltime

Sr. Sales Specialists & Consultant - Networking

This role has been designed as 'Onsite' with an expectation that you will primar...

Location

Taiwan , Taipei

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Typically 12+ years account management experience
Extraordinarily strong track record of account management and sales performance
Uses consultative, solution selling and business development skills at the CXO level
Highly developed business development and negotiation skills at the CXO level
Focuses on client's key business challenges and drivers
Advocates for client needs in negotiating solution sales
Submits timely and accurate forecasts
Strong coaching and team leadership skills
In-depth knowledge of client's business, organizational structure, business processes and financial structure
Develops a comprehensive business-case approach

Job Responsibility

Builds strong professional working C-level relationships with the client
Establishes a high level of personal credibility as a trusted advisor to key client executives
Leverages executive sponsors and other company resources to strengthen company's relationship and credibility with client influencers and decision makers
Engages in the Relationship Assessment Program (RAP) where possible
Implements TCE initiatives that improve the customer loyalty index
Researches and understands the client's industry
Deeply understands client business strategies and challenges
Acts as a trusted advisor to client leaders, aggressively shapes deals early in the sales cycle
Advances opportunities that result in profitable revenue growth for the company
Demonstrates breadth and depth of knowledge in aligning company capabilities to client business and IT priorities, and positioning relative to competitors

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Assistance Services Specialist

Join Us as an Agent at AXA Partners! Make a real difference every day in a dynam...

Location

Czech Republic , Ostrava

Salary:

30200.00 CZK / Month

Axa

Expiration Date

Until further notice

Requirements

Completed secondary education (high school diploma)
Czech or Polish language at a native level
Fluency in German (C1 level or native speaker)
Good command of English (minimum level B2)
Strong communication skills, empathy and responsibility
Interest in working in an international environment and willingness to work in rotating or irregular shifts
Good computer skills and familiarity with internet browsers
Ability to deliver excellent customer service

Job Responsibility

Handling the helpline: taking phone calls and processing emails from customers in need of medical assistance
Verifying customer data and insurance coverage
Handling of payments to clients and providers
Registering and managing cases in our internal system, handling the administration of insurance claims, and reviewing documents related to travel insurance
Organizing assistance using our network of service providers (e.g., hospitals, doctors etc.)
Collaborating with foreign branches of AXA Partners Group

What we offer

Quarterly bonuses up to 15% of the gross monthly salary
Shift allowance for working in shift operations
25 days of vacation
Meal vouchers worth 150 CZK from day one
Home office 2 days per week (after training), including full equipment (laptop, monitor, docking station, etc.)
Smart working allowance (750 CZK/month)
MultiSport or Pluxee Flexi Pass (500 CZK/month contribution)
Telemedicine – 24/7 online medical support for you and up to five family members
Pension contribution (1,000 CZK/month)
Fully covered life insurance

Fulltime

Sales Specialist - Networking

Sales Specialists & Consultants are product, services, software or solution spec...

Location

Taiwan , Taipei

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University or Bachelor’s degree preferred
Demonstrated success in achieving progressively higher quota
Extensive vertical industry knowledge required
Typically 5-8 years advanced sales experience required
Deep knowledge of products, solution or service offerings as well as competitor’s offerings
Understands the industry and market segment in which key accounts are situated
Negotiates and drives deals to ensure successful closes and high win rate
Broad understanding of the customer needs
Leadership and initiative in successfully driving specialty sales in accounts
Ability to take a deal through the sales cycle including closing or supporting the close of a deal

Job Responsibility

Seek out new opportunities and expands and enhances existing opportunities to build and manage the pipeline in specialty area
Maintains knowledge of competitors in account to strategically position the company’s products and services better
Develop pursuit plans and manage the pipeline to ensure alignment with account managers
Establish a professional, working, and consultative, relationship with the client, by developing a core understanding of the unique business needs of the client within their industry
Contributes to proposal development, negotiations and deal closings
Work closely with and supports account manager, providing technical expertise and support, and participating in client engagements up to C- level engagements for more complex solutions in smaller accounts
May focus on growing contractual renewals for mid-size accounts with some complexity, to higher-total contract- value renewals
Interface with both internal and external/industry experts to anticipate customer needs and facilitate solutions development
Build sales readiness and reduce client learning curve through effective knowledge transfer in area of specialization

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

IT Support Specialist (Advanced Service Desk)

This is a frontline Service Desk role, but it’s not entry-level. You’ll handle t...

Location

United States , Austin

Salary:

55000.00 - 75000.00 USD / Year

Parried

Expiration Date

Until further notice

Requirements

3+ years of Service Desk or MSP experience
Strong troubleshooting skills across a wide range of systems
Confident with Microsoft 365, Windows, macOS, networking, and cybersecurity tools
Reliable, organized, and detail-oriented
Strong written and verbal communication
Comfortable in a fast-paced environment
Must live in the Greater Austin area

Job Responsibility

Respond to support tickets, calls, and emails from SMB clients
Troubleshoot issues involving Windows, macOS, Microsoft 365, networking, security tools, and line-of-business apps
Handle onboarding, offboarding, and user account management
Own complex or high-priority support requests and see them through
Monitor the ticket board and contribute to clean, timely ticket flow
Assist with client account audits and internal documentation reviews
Communicate clearly and professionally with clients and internal team
Help improve internal SOPs and documentation

What we offer

Health, dental, and vision insurance
Life insurance
401(k) with company matching
Hybrid work model (remote + Austin-based client visits)
Generous PTO and multiple paid holidays
Eligible for pet insurance and other perks

Fulltime

Sales Specialists & Consultant - Networking

Sales Specialists & Consultants are responsible for leading pursuits in their as...

Location

Taiwan , Taipei

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University or Bachelor’s degree preferred
directly related previous work experience
demonstrated success in achieving progressively higher quota
extensive vertical industry knowledge required
typically 5-8 years advanced sales experience required
deep knowledge of products, solution or service offerings as well as competitor’s offerings
negotiating and driving deals to ensure successful closes
broad understanding of customer needs
client engagement skills
leadership and initiative in driving specialty sales

Job Responsibility

Seek out new opportunities and expand existing opportunities
build and manage the pipeline in specialty area
maintain knowledge of competitors
develop pursuit plans
establish professional and consultative relationships with clients
contribute to proposal development, negotiations and deal closings
provide technical expertise and support in client engagements
focus on growing contractual renewals for mid-size accounts
interface with internal and external experts to anticipate customer needs and facilitate solutions development
build sales readiness

What we offer

Health and wellbeing suite
personal and professional development programs
unconditional inclusion in the workplace.

Fulltime

Networking Telco Solutions Sales Specialist

HPE Networking Telco Solutions GTM Organization is looking for a Sales Specialis...

Location

Germany , Ratingen

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University or Bachelor's degree or equivalent
Knowledge of the Telco market and digital transformation journey
Account experience in the Communication Providers' segment
Experience in working with System Integrators, Solution Consulting Companies and Network Equipment Providers
Partner engagement experience
Cultural awareness, sensitivity and ability to work in multiple geographies
Demonstrated achievement of progressively higher quota diversity of business customer, and higher level customer interface
Consultative solution selling and business development skills
Leadership and initiative in successfully driving sales - prospecting, negotiating and closing deals
Project management skills

Job Responsibility

Manage and develop the HPE Telco Solution business at major accounts in Germany and Austria, focusing in Deutsche Telekom, Vodafone and Telefonica with special attention on Subscriber Data Management and Telco Automation
Sell Telco software and solutions to support customers to operate and orchestrate reliable services in hybrid and virtualized environments
Build a broad network of industry relationships and contacts in targeted accounts and countries
Capture sales opportunities to increase the company's market share in accordance with HPE's strategy and execute on sales forecast
Set directions for business development and solution replication
Creates and grows reference customers
Work with HPE account management, presales and delivery teams
Collaborate with virtual team to orchestrate and sell complex customer solutions
Establish a professional and consultative working relationship with the client, including the C- level by developing a core understanding of the unique business needs
Deliver on assigned quota metrics and target to over-achieve the set quota with quarter KPIs

What we offer

Competitive salary and extensive benefits package (pension scheme, insurances, company car, bike and car leasing, and other fringe benefits)
Work-life balance (flexible working time and hybrid workplace model, 30 vacation days, four HPE Wellness-Fridays, up to six months paid parental leave)
Support for education, training, and career development
Diverse and dynamic work environment

Client Service Specialist - IT Networking

Atris Technology

Location:
United States , Gainesville

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 06, 2025

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