Client Service Specialist, Foreign Bank Job at Randstad (Singapore River)

Payment Operations Specialist

We are looking for a Payment Operations Specialist to innovate and grow with us....

Location

United States , Portsmouth

Salary:

Not provided

Bottomline

Expiration Date

Until further notice

Requirements

2+ years of prior experience in Treasury, Cash Management, Operations, or Banking
Propensity for team collaboration and positive attitude in the face of urgent, critical tasks
Excited to analyze situations, gain diverse skills, enhance work output, and engage in robust problem-solving with teammates
You enjoy multi-tasking, learning multi-disciplinary skills, and thrive on learning new
Detail-oriented, organized, and able to make decisions with a sense of urgency based on known deadlines and Client Delight
Strong communication (verbal/written) and customer service skills
Ability to perform self-guided research using a variety of internal tools, phone, and email
Identify, improve, and follow existing policies and procedures while consistently applying them in daily duties
Be ready and willing to adapt to positive change in a dynamic, growing environment
Proficiency utilizing the Microsoft Office Suite, especially Excel

Job Responsibility

Develop a deep understanding of Paymode payment processing, funding methods, Client trends, and business needs
Prioritize payment processing and Client delight within every assigned task
Collaborate with team members on innovation, process improvements, and problem solving
Utilize your sense of urgency during critical processing to ensure payments are delivered on time, every time
Analyze and assess Client payments and funding while providing succinct and clear communication internally and externally
Perform additional ancillary tasks
Processing outbound supplier payments for our B2B payment network
Processing domestic and foreign payment exceptions
Ensuring check payments are managed and adjusted
Handling international payment inquiries

Fulltime

Client Management Officer

GNB (Global Network Banking) serves a select number of world leading corporation...

Location

Jordan , Amman

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5 to 10 years of work experience in banking or financial services with client management and/or sales responsibilities
Knowledge of banking products
Strong knowledge of financial statement analysis and financial mathematics
Professional degree in Business Administration, Finance or Economics or equivalent work experience
Master's degree in finance or business administration is a plus

Job Responsibility

Partner with Parent Account Management (PAM) teams, Risk, service organization, product and sales teams to achieve the best solutions for portfolio of clients
Prospect new Subsidiary Account Management (SAM) clients and acquire new business from these clients building up local/regional relationships
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency
Improve knowledge of Clients' needs from information sharing, and regular client calling program
Recommend solutions to address clients' needs, such as financing, streamlining of cash management operations, foreign currency solutions, trade finance, trade services, etc.
Enhance collaboration across product and customer groups
Partner with product specialists to drive overall client satisfaction, build client loyalty, and respond to client escalation issues
Understand the dynamics of the local financial markets, banking industry and regulatory environment
Know competition and be able to provide critical input to win transactions
Manage client's expectations and effectively engage in difficult discussions with clients

Fulltime

Director, Banker, Corporate Banking

Senior Banker in Technology & Communications, Corporate Banking Japan. Senior-le...

Location

Japan , Chiyoda, Tokyo

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

15+ years of experience in corporate banking, investment banking, or a related financial services role, with a significant focus on coverage of Japanese corporates, ideally within the Technology and Communications sectors
Bachelor's degree required
MBA or other advanced degree in Finance, Economics, or related field preferred
Fluent in both Japanese (native or business-level proficiency with kanji literacy) and English (business-level written and spoken)
Strong credit assessment skills with a proven track record of managing corporate credit portfolios
Deep understanding of corporate finance, accounting, financial modeling, and capital markets products
Solid understanding of the Technology and Communications sectors, including key industry drivers, business models, and financial metrics
Exceptional relationship management skills with a client-centric approach
Demonstrates strong balanced risk judgement
Candidate will be expected to begin preparations for selection into the Citi Senior Credit Officer elevation process upon coming into the role

Job Responsibility

Serve as the primary relationship manager for a portfolio of large Japanese corporate clients in the Technology and Communications sectors
Develop and maintain deep, strategic relationships with senior client executives (CFOs, Treasurers) to understand their business strategies, financial needs, and challenges
Act as a trusted advisor, providing insights into market trends, industry developments, and financial solutions
Identify and pursue new business opportunities within the existing client base and target prospects, focusing on deepening wallet share and cross-selling Citi's comprehensive product suite
Lead origination efforts for corporate banking products including, but not limited to, lending (term loans, revolving credit facilities), trade finance, global cash management, and foreign exchange
Work collaboratively with product partners (e.g., Investment Banking, Markets, Treasury and Trade Solutions) to deliver holistic solutions within the boundaries allowed by banking compliance
Lead the preparation and presentation of credit proposals, ensuring sound risk assessment and adherence to Citi's credit policies and procedures
Manage ongoing credit monitoring and annual reviews for the assigned client portfolio
Oversee the structuring, negotiation, and execution of complex financial transactions from origination to closing
Coordinate internal teams (legal, risk, in-business risk, operations, product specialists) to ensure seamless and efficient deal execution

Fulltime

New

Freight Handler

Help us deliver like never before. We're delivering like never before. From the ...

Location

Australia , Darra

Salary:

Not provided

Australia Post

Expiration Date

Until further notice

Requirements

You're fit and can lift at least 30kg repeatedly – we assess this at a pre-employment medical check to help make sure you're safe on the job
You're laser focused, even when the role gets repetitive
You're a team player, passionate about helping our team keep the community connected
You're also an Australian Citizen or Permanent Resident
If you've got a forklift licence that's a plus, since this comes handy moving freight around the warehouse.

Job Responsibility

Using your strong work ethic to help us keep delivering great service
Handloading parcels and cartons from conveyor belts into trucks, ready for our drivers to head out on the road
Unloading trucks when drivers get back to the warehouse
Wrapping freight by hand or using a shrink wrapper (you know - like the ones at the airport), electronically scanning parcels and updating documentation.

What we offer

Work in a modern facility and benefit from competitive rates, diverse rosters and operate in a safe and inclusive working environment
We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day.

New

Inbound Customer Service Consultant

Help us deliver like never before. Australia Post is delivering like never befor...

Location

Australia , Brisbane

Salary:

61628.00 - 68003.00 AUD / Year

Australia Post

Expiration Date

Until further notice

Requirements

Friendly, enthusiastic, reliable, loves working in a team environment, solutions-focused, customer-centric, tech-savvy to work across multiple IT platforms and simultaneous tasks

Job Responsibility

Answering customers’ calls, tracking customers’ parcels and solving issues like damaged or missing parcels
Turning tricky situations into favorable experiences for customers
Helping customers with enquiries from calculating postage rates to booking passport appointments

What we offer

12% superannuation
Extensive training: 4 weeks initially Mon-Fri 9am-5pm, followed by 2-4 weeks on-the-job training
Hybrid work: working from home four days a week once proficient
Post Perks
Personal wellbeing investment
Recognition and reward

Fulltime

New

Senior Manager Product Specialist

Help us deliver a better tomorrow Australia Post is delivering for all Australia...

Location

Australia , Richmond

Salary:

Not provided

Australia Post

Expiration Date

Until further notice

Requirements

Strong experience in freight, logistics or 3PL, with a clear understanding of how large customers buy and operate
Experience supporting or leading complex sales, including solution design and commercial negotiation
Proven leadership experience, ideally managing a small, specialist team in a fast-paced environment

Job Responsibility

Lead the product specialist team and own how we support sales to win complex, multi-product deals
Partner with enterprise sales on strategic deals, shaping solutions that are competitive, deliverable and commercially sound
Lead and develop a team of three, lifting capability and setting a high bar for performance and pace
Bring the voice of the customer into product and pricing decisions to improve our market position

What we offer

Exposure to large, high-value deals with major Australian enterprise customers
A leadership role with a clear link to revenue and business performance
Flexible, hybrid working with national scope and influence

Fulltime

New

Industrial Electrician - Night Shift

As our Maintenance Technician, you'll report into the Technical Manager & Leads....

Location

Australia , Chullora

Salary:

59.99 AUD / Hour

Australia Post

Expiration Date

Until further notice

Requirements

Cert III Electrotechnology & Electrical Licence
Experience diagnosing, repairing and monitoring mail processing equipment is highly regarded
Exposure to PLC & VFD
Able to work independently and as part of a team
Effective communication with operations and stakeholders
Understanding of communication systems and information technology
Flexible to work additional hours if required

Job Responsibility

Keeping processing machines running through preventative, corrective and predictive maintenance
Diagnosing and repairing complex faults
Maintaining accurate records in SAP
Prioritising safety and compliance in everything you do

What we offer

Permanent Night Shift - job security, no contract end dates
Yearly increases and EBA-scaled increments
5 weeks annual leave
12 days personal/carer's leave
12% superannuation
Supportive team environment with a strong focus on culture and collaboration
On-the-job training, classroom sessions and one-on-one mentoring through our 70-20-10 model, plus ongoing coaching from experienced technical leaders
Exclusive discounts and cashback on hundreds of popular brands (e.g. Woolworths, Coles, JB Hi-Fi, Booking.com)

Fulltime

New

Senior Ts Cross Technology Systems Integration Specialist

The Senior Cross Technology Technical Services (TS) Systems Integration Speciali...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Advanced understanding and appreciation of technical design and business principles
Advanced project fundamental and administration ability
Advanced project fundamentals which are demonstrated in the execution of installations and other assignments
Advanced customer engagement skills
Advanced relevant domain specialist knowledge
Excellent verbal communication skills
Client focused and displays a proactive approach to solving problems
Advanced ability to coach, mentor and provide guidance to team members
Ability to take ownership as technical lead during project lifecycle
Bachelor's degree or equivalent in Information Technology or Computing or related field

Job Responsibility

Interacts with clients on site and remote to meet more complex requirements of a solution
Escalates unresolved problems and issues to the relevant third parties
Delegates lower complexity tasks to engineers and technicians
Assumes responsibility for the coordination of the activities of the engineers, in line with performance targets, leading by example and monitoring the quality of engineer's and technician's work when required
Writes reports and proposals and completes and maintains project documentation
Assists with the documentation of standard operating procedures relating to installations and fixes
Acts as coach and mentor to more junior Implementation Engineers and Technicians
Assumes responsibility for the coordination of the activities of the Engineers, in line with performance targets
May be required to serve periodically on the customer service desk, providing third line telephonic, remote and on-site support and problem management
Included in complex design work, with input to the design expected

Fulltime

Select Country

Client Service Specialist, Foreign Bank

Job Responsibility

Requirements

Looking for more opportunities?