Client Service Representative - Outreach - Bilingual in Spanish Job at MMC Group LP (Oakland)

Client Service Representative - Outreach - Bilingual in Spanish

We are seeking a Client Service Representative - Outreach to support a healthcar...

Location

United States , Oakland

Salary:

20.00 USD / Hour

MMC Group LP

Expiration Date

Until further notice

Requirements

High School Diploma, GED, or equivalent
Strong computer skills, including Microsoft Office (Word, Excel, PowerPoint)
Ability to quickly learn new systems and technologies
Typing speed of 20+ WPM
Excellent communication, organizational, and interpersonal skills
Ability to manage multiple priorities in a fast-paced, deadline-driven environment
Ability to work both independently and collaboratively
Valid California driver's license, reliable transportation, and proof of insurance
Willingness and ability to travel within assigned counties
Familiarity with the local community and populations served

Job Responsibility

Conduct face-to-face outreach, including group presentations and one-on-one interactions with beneficiaries
Educate individuals on managed care options and assist with plan selection and utilization
Support enrollment and disenrollment processes, ensuring accuracy and compliance
Provide guidance on medical exemptions, waivers, and enrollment status updates
Maintain accurate and timely documentation in CRM systems
Perform data entry and transmit enrollment information in accordance with program policies
Build and maintain strong relationships with county staff, community organizations, and program stakeholders
Assist in training and mentoring new team members
Participate in community outreach events and health fairs to promote program awareness
Monitor and report quality issues, compliance concerns, and process improvement opportunities

What we offer

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Fulltime

Bilingual Client Service Representative – Outreach

We are seeking a compassionate and community-focused Bilingual Client Service Re...

Location

United States , Oakdale

Salary:

20.00 USD / Hour

MMC Group LP

Expiration Date

Until further notice

Requirements

High School Diploma, GED, or equivalent
Fluent in English and Spanish, including reading, writing, and speaking
Valid California Driver's License and proof of automobile insurance
Ability to travel throughout the county and surrounding areas
Strong customer service and communication skills
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
Typing speed of at least 20 WPM
Ability to learn new software systems quickly
Strong organizational and time management skills
Ability to work independently and as part of a team in a fast-paced environment

Job Responsibility

Conduct face-to-face outreach activities, group presentations, and one-on-one enrollment assistance
Educate beneficiaries on available healthcare plan options and assist with plan selection
Guide beneficiaries through enrollment, disenrollment, waiver, and medical exemption processes
Build and maintain positive relationships with county agencies, community organizations, and program stakeholders
Participate in community events, health fairs, and outreach initiatives
Accurately document interactions and activities within the Customer Relationship Management (CRM) system
Perform data entry and transmit enrollment information according to established procedures
Assist beneficiaries with questions regarding enrollment status, healthcare options, and program eligibility
Support training and mentoring of new team members as needed
Review program materials and knowledge base content for accuracy and continuous improvement

What we offer

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Fulltime

Outreach Customer Service Representative

The Outreach Customer Service Representative (CSR) is responsible for delivering...

Location

United States , Hayward

Salary:

20.00 USD / Hour

MMC Group LP

Expiration Date

Until further notice

Requirements

High school diploma, GED, or equivalent required
Six months of human services or public-facing experience preferred
Presentation, outreach, teaching, marketing, or public relations experience preferred
Experience working with low-income and diverse populations preferred
Valid driver's license and proof of insurance required
Ability to travel throughout the county and surrounding areas as needed
Fluency in Spanish, including reading and writing, required
Strong customer service, interpersonal, and communication skills
Ability to present information clearly in both group and one-on-one settings
Cultural and linguistic competency when engaging diverse populations

Job Responsibility

Conduct face-to-face outreach and provide enrollment broker services through group and individual presentations
Present managed care options and assist beneficiaries with understanding and using their healthcare plans
Assist beneficiaries with enrollment and disenrollment processes
Support other Enrollment Service Representatives with daily operational activities
Assist management with training and guidance of new Enrollment Service Representative staff
Maintain positive relationships with county staff, community groups, and healthcare organization clients
Conduct ongoing program training for county staff and community partners
Perform data entry related to enrollments and disenrollments
Transmit enrollment and disenrollment data to central processing in accordance with policies and procedures
Assist beneficiaries with medical exemption and waiver inquiries

What we offer

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits
Mileage reimbursement provided

Fulltime

Bilingual Customer Service Representative

Our client, a respected nonprofit organization, is seeking a Bilingual (Spanish/...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Fluency in Spanish and English (written and spoken) required
Previous customer service or call center experience preferred, ideally in a nonprofit or social services setting
Strong communication skills with an empathetic approach to client needs
Detail-oriented and comfortable with administrative recordkeeping
Ability to adapt in a dynamic environment and collaborate with team members
Passion for supporting community programs and making a positive impact

Job Responsibility

Respond promptly and empathetically to inbound phone, email, and online inquiries in both Spanish and English
Provide accurate information about nonprofit programs, services, and resources, ensuring clarity for diverse audiences
Assist clients, donors, and volunteers by addressing questions, resolving concerns, and escalating issues when necessary
Document all interactions thoroughly in the organization’s database, maintaining confidentiality and accuracy
Support outreach efforts, fundraising campaigns, and client service events through top-notch customer service
Uphold the nonprofit’s core values of integrity, inclusivity, and respect in every interaction

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Helpline Care Coordinator

The Helpline Care Coordinator provides follow-up and care coordination for clien...

Location

United States , Miami

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Must be bilingual English/Spanish

Job Responsibility

Providing follow-up and care coordination for clients who may benefit from additional support and advocacy in accessing services
Supporting individuals through system navigation, including intake, screening, assessment, referral, and linkage via phone and email
Providing crisis counseling and suicide intervention when needed
Conducting safety and risk screenings and person-centered assessments
Coordinating referrals and facilitating warm transfers
Advocating for clients to ensure access to appropriate services
Maintaining accurate case documentation and reporting
Supporting updates to the Data Resource team
Participating in supervision, training, and team meetings
Representing the Contact Center at outreach events and community boards, as needed

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan
Free online training

Outreach specialist

We are seeking a dedicated Client Service Representative – Outreach to support b...

Location

United States , Oakdale

Salary:

20.00 USD / Hour

MMC Group LP

Expiration Date

Until further notice

Requirements

High School diploma, GED, or equivalent
Knowledge of the local community
Computer literacy, including MS Office (Excel, Word, PowerPoint)
Ability to learn new software quickly
Typing speed of 20+ WPM
Valid CA driver's license, auto insurance, and reliable personal vehicle
Strong organizational, interpersonal, written, and verbal communication skills
Ability to work independently and as part of a team in a fast-paced, deadline-driven environment
Ability to travel throughout assigned counties
Spanish Fluency in threshold languages (speaking, reading, and writing)

Job Responsibility

Conduct face-to-face outreach and provide enrollment broker services to beneficiaries in both group and individual settings
Present Managed Care options and assist beneficiaries in understanding and utilizing their healthcare plans
Support participants with enrollment and disenrollment processes
Provide assistance to Enrollment Service Representatives and support management with training new staff
Build and maintain positive working relationships with county staff, community groups, and HCO clients
Conduct ongoing training sessions for county staff on the HCO program
Perform accurate data entry for enrollment/disenrollment transactions
Transmit required data to central operations in compliance with program procedures
Assist beneficiaries with medical exemption and waiver inquiries and provide status updates
Document daily activities in the CRM system

What we offer

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits
Mileage is reimbursed from the assigned home base to designated sites

Fulltime

Hgv Class 1 - Artic

JRL Plant & Logistics are looking for an experienced HGV Class 1 driver for a pe...

Location

United Kingdom , Biggleswade

Salary:

17.00 - 18.50 GBP / Hour

JRL Group

Expiration Date

Until further notice

Requirements

HGV Class 1 licence
Experience of driving in the UK
Full CPC and Digi-tacho card
Good understanding of driver's hours and working time
Ability to complete paperwork
Experience of delivering construction equipment / materials preferred

Job Responsibility

Driving HGV artic
Some nights out / tramping will be required
Must be able to follow current legislation EU drivers hours rules, Working time directive for mobile workers, Road Transport directive
Must be able to communicate in a courteous and helpful manner at all times
Must understand the various types of ticket and aggregate types

What we offer

performance related bonus after 3 months
£22.50 Nights Out
10 hour shifts
Full Uniform Provided
28 days holiday (Pro Rata)

Fulltime

Pharmacy Technician

At CVS Health, we are focused on transforming health care for our customers and ...

Location

United States , Hinckley

Salary:

17.00 USD / Hour

CVS Health

Expiration Date

August 10, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
State-level licensure and national certification requirements vary by state
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus: Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another
Ability to confirm prescription information and label accuracy
Customer Service and Team Orientation

Job Responsibility

Support the pharmacy team in delivering operational and service excellence
Assist patients and customers to deliver an exceptional experience
Ensure that pharmacy operations run smoothly, prescriptions are filled promptly, safely, and accurately
Provide caring service that exceeds patient expectations
Operate as part of the pharmacy team through consistent application of SOPs, best practices, and effective communication
Complete a rigorous company training program
Satisfy all registration, licensing, and certification requirements
Follow pharmacy workflow procedures at each workstation
Contribute to positive patient experiences by showing empathy and genuine care
Complete basic inventory activities

What we offer

Dental
Vision
Wellness resources
Employee discounts
Access to certain voluntary benefits
Other programs

Parttime

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Client Service Representative - Outreach - Bilingual in Spanish

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Job Responsibility

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Client Service Representative - Outreach - Bilingual in Spanish

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