Client Service Representative - Outreach - Bilingual in Spanish Job at MMC Group LP (Oakland)

Bilingual Customer Service Representative

Our client, a respected nonprofit organization, is seeking a Bilingual (Spanish/...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Fluency in Spanish and English (written and spoken) required
Previous customer service or call center experience preferred, ideally in a nonprofit or social services setting
Strong communication skills with an empathetic approach to client needs
Detail-oriented and comfortable with administrative recordkeeping
Ability to adapt in a dynamic environment and collaborate with team members
Passion for supporting community programs and making a positive impact

Job Responsibility

Respond promptly and empathetically to inbound phone, email, and online inquiries in both Spanish and English
Provide accurate information about nonprofit programs, services, and resources, ensuring clarity for diverse audiences
Assist clients, donors, and volunteers by addressing questions, resolving concerns, and escalating issues when necessary
Document all interactions thoroughly in the organization’s database, maintaining confidentiality and accuracy
Support outreach efforts, fundraising campaigns, and client service events through top-notch customer service
Uphold the nonprofit’s core values of integrity, inclusivity, and respect in every interaction

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Outreach Customer Service Representative

The Outreach Customer Service Representative (CSR) is responsible for delivering...

Location

United States , Hayward

Salary:

20.00 USD / Hour

MMC Group LP

Expiration Date

Until further notice

Requirements

High school diploma, GED, or equivalent required
Six months of human services or public-facing experience preferred
Presentation, outreach, teaching, marketing, or public relations experience preferred
Experience working with low-income and diverse populations preferred
Valid driver's license and proof of insurance required
Ability to travel throughout the county and surrounding areas as needed
Fluency in Spanish, including reading and writing, required
Strong customer service, interpersonal, and communication skills
Ability to present information clearly in both group and one-on-one settings
Cultural and linguistic competency when engaging diverse populations

Job Responsibility

Conduct face-to-face outreach and provide enrollment broker services through group and individual presentations
Present managed care options and assist beneficiaries with understanding and using their healthcare plans
Assist beneficiaries with enrollment and disenrollment processes
Support other Enrollment Service Representatives with daily operational activities
Assist management with training and guidance of new Enrollment Service Representative staff
Maintain positive relationships with county staff, community groups, and healthcare organization clients
Conduct ongoing program training for county staff and community partners
Perform data entry related to enrollments and disenrollments
Transmit enrollment and disenrollment data to central processing in accordance with policies and procedures
Assist beneficiaries with medical exemption and waiver inquiries

What we offer

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits
Mileage reimbursement provided

Fulltime

Outreach specialist

We are seeking a dedicated Client Service Representative – Outreach to support b...

Location

United States , Oakdale

Salary:

20.00 USD / Hour

MMC Group LP

Expiration Date

Until further notice

Requirements

High School diploma, GED, or equivalent
Knowledge of the local community
Computer literacy, including MS Office (Excel, Word, PowerPoint)
Ability to learn new software quickly
Typing speed of 20+ WPM
Valid CA driver's license, auto insurance, and reliable personal vehicle
Strong organizational, interpersonal, written, and verbal communication skills
Ability to work independently and as part of a team in a fast-paced, deadline-driven environment
Ability to travel throughout assigned counties
Spanish Fluency in threshold languages (speaking, reading, and writing)

Job Responsibility

Conduct face-to-face outreach and provide enrollment broker services to beneficiaries in both group and individual settings
Present Managed Care options and assist beneficiaries in understanding and utilizing their healthcare plans
Support participants with enrollment and disenrollment processes
Provide assistance to Enrollment Service Representatives and support management with training new staff
Build and maintain positive working relationships with county staff, community groups, and HCO clients
Conduct ongoing training sessions for county staff on the HCO program
Perform accurate data entry for enrollment/disenrollment transactions
Transmit required data to central operations in compliance with program procedures
Assist beneficiaries with medical exemption and waiver inquiries and provide status updates
Document daily activities in the CRM system

What we offer

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits
Mileage is reimbursed from the assigned home base to designated sites

Fulltime

Resiliency Navigator

This role supports community members through direct service, case management, an...

Location

United States , El Paso

Salary:

37000.00 - 43000.00 USD / Year

United Way

Expiration Date

Until further notice

Requirements

Bachelor’s degree in social services, public health, communications, nonprofit management, or related field
At least three years of relevant experience, or a combination of education and experience
Knowledge of nonprofit operations is essential
experience in grant/program/case management is preferred
Flexible schedule, including potential evenings and weekends
Must have a valid driver’s license, vehicle, and insurance
Applicant should have experience working with vulnerable communities that face challenges related to employment, housing, education, or mental health, and should ideally possess specialized expertise in at least one of these areas
Bilingual in English and Spanish is preferred
Intermediate skills in Microsoft Office and virtual meeting platforms (e.g., Zoom, Microsoft Teams)
Experience with case management systems preferred

Job Responsibility

Conduct holistic assessments, crisis intervention, and case management for community members
Provide referrals and connect individuals to relevant services, ensuring warm hand-offs and follow-ups
Keep resource directories updated and maintain accurate records of clients and services
Assist clients with paperwork and documentation required for program eligibility
Cover El Paso Helps and other platforms as needed
Work from assigned site as needed
Able to manage a caseload of 60 to 80 cases
Offer services in accessible community locations considering transportation, hours, and language needs
Create safe, welcoming environments for those seeking help
Organize and lead community events in collaboration with local agencies and stakeholders

What we offer

Health, Dental, Life Insurance and Retirement Contributions

Fulltime

Helpline Care Coordinator

The Helpline Care Coordinator provides follow-up and care coordination for clien...

Location

United States , Miami

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Must be bilingual English/Spanish

Job Responsibility

Providing follow-up and care coordination for clients who may benefit from additional support and advocacy in accessing services
Supporting individuals through system navigation, including intake, screening, assessment, referral, and linkage via phone and email
Providing crisis counseling and suicide intervention when needed
Conducting safety and risk screenings and person-centered assessments
Coordinating referrals and facilitating warm transfers
Advocating for clients to ensure access to appropriate services
Maintaining accurate case documentation and reporting
Supporting updates to the Data Resource team
Participating in supervision, training, and team meetings
Representing the Contact Center at outreach events and community boards, as needed

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan
Free online training

Enterprise Inside Sales Representative

We are seeking a German speaking Enterprise Inside Sales Representative to join ...

Location

Republic of Ireland , Dublin

Salary:

Not provided

JUJUR

Expiration Date

Until further notice

Requirements

Native or fluent German speaker with C1-level English
Bilingual candidates in French, Italian, Spanish, or Portuguese are also highly desirable
Proven success in outbound B2B, tech, or SaaS sales, with mid-market or enterprise experience strongly preferred
Strong results orientation with the ability to consistently meet and exceed targets
Excellent time management and the ability to prioritize effectively in a fast-paced environment
Demonstrated ability to build trusted relationships with enterprise stakeholders, including senior leaders and C-suite executives
Confident, consultative communication skills with the ability to articulate value propositions to executive audiences
Strong understanding of sales technology and familiarity with CRM and sales tools
Ability to receive and implement feedback to continuously improve performance
Strong problem-solving skills and the ability to adapt quickly

Job Responsibility

Generate and qualify enterprise leads through outbound prospecting, cold calling, email outreach, and social engagement
Manage multiple high-value client relationships with strategic follow-up and a focus on long-term partnership growth
Understand customer needs deeply to deliver tailored solutions and exceptional service
Navigate complex organizational structures to identify business priorities and influence decision-making
Partner with sales and support teams to execute effective sales strategies
Maintain accurate CRM records of sales activities, pipelines, and client interactions
Stay informed on market trends and competitor activity to identify new opportunities
Provide strong support throughout the sales process to ensure a seamless client experience
Achieve and exceed monthly and quarterly sales targets
Participate in regular sales meetings and training sessions to enhance skills and performance

What we offer

Structured training & career development plan
Paid Parental Leave (Up to 6 weeks for Maternity and Paternity)
Paid Childcare/Dependent Care
Education Reimbursement
Comprehensive VHI cover from day 1
Bike To Work Scheme / TaxSaver Leap Card Scheme
Personal Hardship Loan Program
Rockstar Awards, Spot Prizes and Tenure Awards!
24/7 Employee Assistance Program and Modern Health App

Fulltime

Inside Sales Representative

We are seeking a German speaking SMB Inside Sales Representative to support a fa...

Location

Ireland , Dublin

Salary:

Not provided

JUJUR

Expiration Date

Until further notice

Requirements

Native or fluent German speaker with C1-level English
Bilingual candidates in French, Italian, Spanish, or Portuguese are also highly desirable
Proven success in outbound sales, ideally within B2B, tech, or SaaS environments
Strong results orientation with the ability to consistently exceed targets
Excellent time management and prioritisation skills
Exceptional relationship-building abilities with a client-focused approach
Strong persuasive and consultative selling skills
Basic understanding of technology and familiarity with CRM and sales tools
Ability to accept and apply feedback to continually improve performance
Excellent communication and interpersonal skills

Job Responsibility

Generate and qualify leads through outbound prospecting, cold calling, email outreach, and social engagement
Engage potential customers by building pipeline opportunities and establishing strong initial connections
Understand customer needs thoroughly and provide tailored solutions that support long-term relationships
Conduct needs analysis and deliver compelling presentations of recommended solutions
Collaborate closely with the sales team to execute effective sales strategies
Maintain accurate CRM records of sales activities, pipeline updates, and client interactions
Stay informed on industry trends and competitor activity to uncover new opportunities
Deliver exceptional customer service throughout the entire sales process

What we offer

Structured training & career development plan
Paid Parental Leave (Up to 6 weeks for Maternity and Paternity)
Paid Childcare/Dependent Care
Education Reimbursement
Comprehensive VHI cover from day 1
Bike To Work Scheme / TaxSaver Leap Card Scheme
Personal Hardship Loan Program
Rockstar Awards, Spot Prizes and Tenure Awards!
24/7 Employee Assistance Program and Modern Health App

Fulltime

New

Senior Lecturer/Associate Professor in Literacy

As a Senior Lecturer / Associate Professor in Literacy, you will play a key role...

Location

Australia , Albury-Wodonga, Bathurst, Port Macquarie, Wagga Wagga

Salary:

Not provided

Charles Sturt University

Expiration Date

June 08, 2026

Requirements

A doctoral qualification relevant to literacy or education, with a recognised teaching qualification
A strong record of high-quality teaching and student-centred learning
An established or emerging research profile aligned to literacy, curriculum or pedagogy
The ability to build productive partnerships and contribute to academic leadership

Job Responsibility

Lead impactful literacy teaching and research
Teach across online and on-campus environments
Shape future teachers and education practice
Contribute to curriculum innovation
Build strong relationships with students and partners
Provide academic leadership in literacy education
Contribute to the School's research profile
Supervise higher degree research students
Actively engage with professional, community and government stakeholders
At Associate Professor level: significant academic leadership, research impact, and contribution to the broader discipline at national/international level

What we offer

17% superannuation

Fulltime

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Client Service Representative - Outreach - Bilingual in Spanish

MMC Group LP

Location:
United States , Oakland

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
May 05, 2026

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