Client Service Officer Jobs

Client Service Officer

The main responsibility for client service officer is to maintain, strengthen an...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Proficiency in English
Fluency in one of the following European languages (German or French) will be an asset
A minimum of 1 year of experience in business-to-business customer service, account management or sales
Good presentation & communication skills
Clearly articulate, with effective speaking and writing skills
Business maturity which results in gaining/maintaining credibility and respect with senior contacts at the client
Strong MS Office and system skills

Job Responsibility

Day-to-day issue resolution with key contacts at the client's organization with an emphasis on resolving the root causes of any issues
Influence clients to ensure that their program operates optimally for both the customer's organization and Citi
Taking ownership of issues and coordinating fast resolution
Identify areas to cross sell products / solutions to existing clients and work with the Citi teams to develop these leads
Client communication: organize conference calls resulting in action plans
prepare business reviews in collaboration with global service manager/ account manager

What we offer

Competitive salary connected with annual salary review and discretionary annual performance bonus
Social benefits (private healthcare, award winning pension scheme, multisport, life insurance, holiday allowance, anniversary program, competitive maternity and paternity scheme)
Hybrid model of work – from modern offices and from home, flexible working hours
Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with
Structured onboarding process and extensive training offering (e.g. including Udemy, Degreed)
Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas
Unlimited development opportunities within Citi global network
Exposure to a wide range of internal stakeholders as well as to senior management

Fulltime

Client Service Officer

The main responsibility for client service officer is to maintain, strengthen an...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Fluent English and fluency in one of the following European languages preferred (German or French)
A minimum of 2 years of experience in business-to-business customer service, account management or sales
Good presentation & communication skills
Clearly articulate, with effective speaking and writing skills
Business maturity which results in gaining/maintaining credibility and respect with senior contacts at the client
Strong MS Office and system skills

Job Responsibility

Day-to-day issue resolution with key contacts at the client's organization with an emphasis on resolving the root causes of any issues
Influence clients to ensure that their program operates optimally for both the customer's organization and Citi
Taking ownership of issues and coordinating fast resolution
Identify areas to cross sell products / solutions to existing clients and work with the Citi teams to develop these leads
Client communication: organize conference calls resulting in action plans
prepare business reviews in collaboration with global service manager/ account manager

What we offer

Competitive salary connected with annual salary review and discretionary annual performance bonus
Social benefits (private healthcare, award winning pension scheme, multisport, life insurance, holiday allowance, anniversary program, competitive maternity and paternity scheme)
Hybrid model of work – from modern offices and from home, flexible working hours
Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with
Structured onboarding process and extensive training offering (e.g. including Udemy, Degreed)
Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas
Unlimited development opportunities within Citi global network
Exposure to a wide range of internal stakeholders as well as to senior management

Fulltime

Office & Client Services Associate

Our client is looking for an enthusiastic, self motivated person to join their F...

Location

United Kingdom , Edinburgh

Salary:

12.21 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in a customer service role with excellent verbal and written communication skills
Administrative and organisational experience
Customer service or sales experience - ideally in property, hospitality, or retail
Quick-thinking and able to respond effectively & efficiently
Confident, courteous, and professional demeaner

Job Responsibility

Deliver front of house support to residents and visitors, creating a welcoming environment where individuals feel comfortable raising concerns about their accommodation or wellbeing
Accurately update and manage the company's internal booking and customer relationship management systems
The role includes a sales element - encouraging re-lets, conducting show flat tours and supporting the lettings process
Assist with property tours to support maximum occupancy
Ensure the building is operated and maintained in line with company policies and procedures to provide a high-quality service
Respond promptly and effectively to enquiries and complaints, taking appropriate action in accordance with company procedures
Gather and act on feedback to continuously improve services
Organise and deliver monthly events and assist with the coordination of open days
Maintain review scores across all platforms at or above 4 stars
Comply with all Health and Safety regulations

What we offer

25 days holiday, plus bank holidays
Paid overtime
Pension scheme
Life Assurance cover
Employee Assistance Scheme

Fulltime

Client Services Administrator

Client Services Administrator role at the heart of client relationships - managi...

Location

United Kingdom , Taunton

Salary:

25000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Solid administrative background
Excellent attention to detail
Confident, friendly communicator
Self-motivated and adaptable
Comfortable with IT systems and databases
Professional, punctual, and presentable
Administrative experience ideally within financial or professional services

Job Responsibility

Handle client enquiries professionally and manage cases through to completion
Maintain accurate records, ensure FCA compliance, and liaise with providers for smooth processes
Prioritise tasks effectively to meet deadlines and exceed expectations
Support consultants with clear communication and assist with office procedures, post handling, and meeting arrangements
Contribute to a welcoming environment, including preparing refreshments when needed

What we offer

Competitive pension scheme with generous contributions
Additional leave for birthday and Christmas
Financial support and study time for professional qualifications
Annual reviews and bonus scheme
Access to confidential Employee Assistance Programme
Bright offices with gym, showers, and welcoming staff room

Fulltime

Office Services Associate

We are looking for an organized and detail-oriented Office Services Associate to...

Location

United States , Colorado Springs

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Minimum of 1 year of experience in office services, preferably in a corporate, legal, or banking environment
Strong organizational skills and attention to detail
Proven ability to provide exceptional customer service and build positive client relationships
Capable of handling confidential information with integrity
Ability to make independent decisions while adhering to company policies and procedures
Comfortable working in a fast-paced team environment with individuals from diverse backgrounds
Basic troubleshooting skills for office equipment and machinery

Job Responsibility

Perform daily office services tasks such as reprographics, mail distribution, and intake processes following established guidelines
Maintain and replenish office supplies, ensuring conference rooms and shared spaces are clean and well-stocked
Operate and troubleshoot office machinery, including copiers and scanners, ensuring minimal downtime
Adhere to deadlines for completing and delivering work, prioritizing tasks effectively to meet client expectations
Maintain accurate logs and records for all office services activities
Communicate effectively with supervisors and clients to address any job-related issues or requirements
Conduct quality assurance checks on completed tasks to ensure accuracy and compliance with standards
Handle sensitive and confidential documents with discretion and professionalism
Assist with reception duties, including managing inbound calls and providing excellent customer service
Lift and move items up to 50 lbs. as required by the role

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan
Access to free online training
Competitive compensation

Fulltime

Client Services

We are an in-store marketing company that delivers relevant coupons and communic...

Location

United States , Farmington

Salary:

55000.00 - 65000.00 USD / Year

Entry Point Communications LLC

Expiration Date

Until further notice

Requirements

Computer literate in all MS Office and the ability to learn and navigate custom designed database interfaces
Analytical skills to identify issues and recommend solutions
Effective communication skills across several teams
Capacity to multitask and prioritize multiple requests
Strong organization skills, and attention to detail and quality of work

Job Responsibility

Assist our sales team in maintaining client relationships by communicating and organizing work timelines, gathering required campaign elements, and managing execution to ensure the meeting of client’s expectations and budgets
Utilize the marketing plan to create contracts and enter all the marketing plan details into our operational tracking database
Coordinate directly with clients to obtain all deliverables needed for program setup to ensure campaigns begins on the scheduled start date
Monitor project inflows from clients ensuring campaigns execute during their contracted duration and run without errors. Addressing client changes to campaigns as they occur
Monitor campaign results to ensure that they are on target and make recommendations to the sales team regarding campaign changes to better meet client goals
Interface with third party targeting company to resolve campaign concerns and to request additional data, when needed
Prepare and analyze interim and final campaign results and create campaign presentations for internal and external stakeholders
Perform ad-hoc assignments and data analysis requests, as necessary

What we offer

health insurance
dental
vision
disability
flexible spending
401k with match

Client Services Coordinator

The Client Services Coordinator (CSC) is responsible for actively and effectivel...

Location

Salary:

Not provided

TC Delivers

Expiration Date

Until further notice

Requirements

College degree desirable but not required or a minimum two years customer service/job coordinating experience
Must be computer literate and able to learn a wide variety of office software programs
Familiar with Word, Excel, and other applications
Must possess good interpersonal and communication skills
Ability to develop alternate methods to resolve complex problems
Effective verbal and written communication skills
High quality standards
Must be detail and results oriented
Organized
Highly motivated, innovative and independent

Job Responsibility

Actively and effectively communicating with the production team, marketing team, clients, outside vendors, etc. to achieve successful completion of all sales orders and processing jobs
Liaison between our marketing team and production team
Evaluate the Sales Orders, Production Requirement Sheets and job Jackets for thoroughness
Place any job on hold due to incomplete Sales Orders, Production Requirement Sheets and Job Jackets
Interact and schedule work with all facets of our production team, with clients and outside vendors
Place outside purchases within TC Delivers protocol regarding mail list acquisition, commercial print, envelopes, paper, etc. for production jobs
Accept postage checks for upcoming work

Client Services Executive

Client Services Executive position in Tunbridge Wells, Kent with temporary contr...

Location

United Kingdom , Tunbridge Wells

Salary:

12.50 - 14.40 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

A minimum of 2 years in a customer service role or senior hospitality position
Proficiency in Microsoft Office (Word, Excel, Outlook)
A confident communicator with a keen attention to detail
Adaptability to thrive in a fast-paced environment
A passion for customer service and exceeding client expectations

Job Responsibility

Manage key client accounts to ensure smooth operations and meet Service Level Agreements
Respond to client queries via email and telephone with professionalism and promptness
Keep clients updated on contract performance and job statuses
Generate quotes and follow up for approvals
Build and nurture positive relationships with clients to maintain and grow account revenue
Prepare KPI reports and participate in client meetings
Oversee the mobilisation of new client accounts and manage administration tasks as needed
Ensure excellent customer service and maintain strong communication between all stakeholders
Handle urgent client email correspondence on a rotational basis after full training

What we offer

Weekly Pay
Up to 28 days annual leave
Dedicated consultant to support your job search
First opportunity to see permanent positions
Access to free eyecare vouchers
Temp of the Month awards
Timesheets can be completed on mobile device
Perks at work
Discount schemes
Access to Well-being platforms

Fulltime

Client Service Officer

Award Global

Location:

Category:
Finance

Contract Type:
Not provided

Salary:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 23, 2025

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