CrawlJobs Logo

Client Service Officer – Arabic Speaking

https://www.citi.com/ Logo

Citi

Location Icon

Location:
Kenya , Nairobi

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

The Client Service Officer’s principal responsibility is to provide after-sales customer support to Citibank Clients through various mediums of communication, primarily telephone and e-mail. The strategic objective is to continually realign operational or delivery capabilities with customer expectations. This involves the actual delivery of the product and after-sales maintenance, which constitutes service quality that ensures continued patronage from the client.

Job Responsibility:

  • Serve as a point of contact for clients, interacting with key teams to identify and resolve client issues
  • Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards
  • Conduct necessary analysis to address client needs
  • Communicate resolutions to clients
  • Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citibank, its clients, and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

  • 1-3 years relevant experience
  • Consistently demonstrate clear and concise written and verbal communication in English and Arabic
  • Consistently deliver high-quality customer service with focus on building client relationship and achieving quality results
  • Demonstrated ability to present concepts and influence / lead change
  • Proven investigative, analytical and risk management skills with ability to understand and interpret statistics and metrics
  • Self-motivated with high competency to follow through when facing obstacles
  • Demonstrated initiative and creativity in problem solving
  • Ability to organize own work and manage time
  • Ability to work independently within a team environment
  • Excellent technical skills (Excel, Word)
  • Flexible and adaptable approach to a constantly changing work environment
  • Bachelor's degree /University degree (Minimum Second Upper Classification or Equivalent)
  • Competency in Arabic (Written and Spoken)
What we offer:
  • competitive base salary (which is annually reviewed)
  • benefits that support you (and your family) to be well, live well and save well

Additional Information:

Job Posted:
March 19, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Client Service Officer – Arabic Speaking

New

Senior Risk & Controls – Quality Assurance (UAE Nationals Only)

Individuals in Quality Assurance, Monitoring & Testing are responsible for the a...
Location
Location
United Arab Emirates , Dubai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 2-5 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
  • Ability to identify, measure, and manage key risks and controls
  • Good knowledge in the development and execution for controls
  • Experience in control related functions in the financial industry
  • Experience in implementing sustainable solutions and improving processes
  • Understanding of compliance laws, rules, regulations, and best practices
  • Understanding of Citi’s Policies, Standards, and Procedures
  • Good analytical skills to evaluate complex risk and control activities and processes
  • Excellent verbal and written communication skills, with a demonstrated ability to engage at the senior management level
  • Problem-solving and decision-making skills
Job Responsibility
Job Responsibility
  • Good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management
  • Support in performing the monitoring review that augment the principles defined per ARCM (Activity, Risk, Control & Monitoring)
  • Support in the end-to-end monitoring of the controls as defined in Risk Management policy
  • Participate in strategic initiatives for control performance enhancement, etc.
  • Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide help in drafting the procedures
  • Participate in leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed
  • Help to identify any monitoring breaks and suggest enhancements
  • Assisting in the creation and maintenance of reports for control tracking and analysis
  • Help to identify risks across the business and organize cross-functional solutions
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards
What we offer
What we offer
  • Global Benefits
  • top benefits offered to our global workforce, designed to support your well-being, growth and work-life balance
  • Fulltime
Read More
Arrow Right
New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Somersworth
Salary
Salary:
16.50 - 25.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
July 04, 2026
Flip Icon
Requirements
Requirements
  • Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
  • If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
  • If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
  • State-level licensure and national certification requirements vary by state
Job Responsibility
Job Responsibility
  • Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
  • Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
  • Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
  • keeping patients healthy by offering immunizations and other services at the register and over the phone
  • and demonstrating compassionate care by solving or escalating patient problems
  • Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
  • Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
  • actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
  • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
  • voluntarily traveling to stores in the market to work shifts as needed by the business
What we offer
What we offer
  • medical coverage
  • dental coverage
  • vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
  • Fulltime
Read More
Arrow Right
New

Emergency Department Travel Nurse

As a National Internal Traveler RN, you will be a direct clinical registered nur...
Location
Location
United States , Breckenridge
Salary
Salary:
20.00 USD / Hour
americannursingcare.com Logo
American Nursing Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 2 years of experience as registered nurse in specialty area(s) (e.g., medical/surgical, telemetry, intensive care, emergency department, operating room, post-anesthesia recovery, pediatrics, maternal-child health)
  • ADN or Nursing Diploma
  • Current unencumbered license as a Registered Nurse from the state(s) in which he or she will be practicing and/or compact state license
  • Current certification in Basic Life Support (BLS.)
  • Other credentials may be required based on specialty and area(s) of assignment as specified by the requesting facility, state license and other regulatory requirements for local, state and federal agencies
  • Certification in specialty preferred
  • certifications and competencies to support care area and patient population served
  • Bachelor of Science in Nursing (BSN)
Job Responsibility
Job Responsibility
  • Assesses, plans, and implements nursing care while ensuring patient comfort
  • Anticipates, identifies, and responds to informational and emotional needs of patients and families
  • Guides and directs healthcare personnel (i.e., Patient Care Technicians) in caring for patients
  • Maintains knowledge of equipment setup, maintenance, and use (i.e., IV pumps, monitoring equipment, and drainage devices) Utilizes safeguards such as IV pump drug library and monitor alarms with necessary
  • Initiates emergency support measures (i.e., cardiopulmonary resuscitation, protecting patient from injury)
  • Assists with patient care duties/tasks (i.e., emptying drainage devices, ambulating, and hygiene)
What we offer
What we offer
  • Health/dental/vision
  • FSA
  • Matching retirement plans
  • Paid vacation
  • Tuition assistance
  • Adoption assistance
  • Paid time off
  • Life insurance
  • Tuition reimbursement
  • Retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings
  • Fulltime
Read More
Arrow Right
New

Senior Associate Tax Consultant

Build expertise in the field of international assignment and mobility services. ...
Location
Location
Japan , 東京23区
Salary
Salary:
8500000.00 - 9000000.00 JPY / Year
https://www.randstad.com Logo
Randstad
Expiration Date
April 29, 2027
Flip Icon
Requirements
Requirements
  • Bachelor's degree (Accounting, Finance, or Taxation preferred)
  • Business-level proficiency in Japanese and English
Job Responsibility
Job Responsibility
  • Build expertise in the field of international assignment and mobility services
  • Collaborate with over 6,500 diverse professionals across domestic and global teams
  • Work in a flexible hybrid environment that supports both personal authenticity and professional growth
What we offer
What we offer
  • 健康保険
  • 厚生年金保険
  • 雇用保険
  • Fulltime
Read More
Arrow Right
New

Head Of Tax - New Department Of A Global Company

Tax Strategy & Optimization・Develop and execute a mid- to long-term tax strategy...
Location
Location
Japan , 東京23区
Salary
Salary:
16000000.00 - 20000000.00 JPY / Year
https://www.randstad.com Logo
Randstad
Expiration Date
April 29, 2027
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Tax, Accounting, Law, Finance, or a related field
  • professional certification such as CPA or licensed tax accountant is preferred
  • Minimum 10 years of tax experience, preferably within the financial services or insurance sector, including both advisory experience at a professional services firm and in-house corporate tax experience
  • Strong knowledge of Japanese corporate tax, local tax, consumption tax, withholding tax, transfer pricing, and tax accounting under IFRS and JGAAP
  • Proven experience managing tax audits, tax controversy matters, and negotiations with relevant authorities
  • Excellent analytical, drafting, and communication skills, with business-level proficiency in both Japanese and English
Job Responsibility
Job Responsibility
  • Tax Strategy & Optimization
  • Business Partnering & Advisory
  • Tax Accounting & Reporting
  • Transfer Pricing
  • Tax Audit & Controversy Management
  • Regulatory Monitoring & Change Management
  • Global Collaboration & Reporting
What we offer
What we offer
  • 健康保険
  • 厚生年金保険
  • 雇用保険
  • 土曜日
  • 日曜日
  • 祝日
  • 賞与
  • Fulltime
Read More
Arrow Right
New

Finance Manager

A rapidly growing global leader in travel management, recognized for its continu...
Location
Location
Japan , 東京23区
Salary
Salary:
6000000.00 - 12000000.00 JPY / Year
https://www.randstad.com Logo
Randstad
Expiration Date
May 11, 2027
Flip Icon
Requirements
Requirements
  • 5+ years of relevant finance and accounting experience
  • Business-level proficiency in both Japanese and English
  • Professional accounting qualification (e.g., JICPA or equivalent)
  • Strong technical knowledge of accounting and tax regulations
  • Basic leadership and team management skills
  • Ability to design efficient financial processes and controls
Job Responsibility
Job Responsibility
  • Managing all general accounting and accurate financial reporting
  • Ensuring compliance with local GAAP, IFRS, and tax requirements
  • Supervising offshore transactional finance teams to meet SLAs
  • Designing robust internal controls and efficient financial processes
  • Leading the financial closing process and group reporting
  • Monitoring cash flow and performing financial forecasting
What we offer
What we offer
  • 健康保険
  • 厚生年金保険
  • 雇用保険
  • Fulltime
Read More
Arrow Right
New

Tax Senior Manager

Location
Location
Japan , 東京23区
Salary
Salary:
13000000.00 - 20000000.00 JPY / Year
https://www.randstad.com Logo
Randstad
Expiration Date
April 29, 2027
Flip Icon
Requirements
Requirements
  • Bachelor’s degree (Accounting, Finance, or Taxation preferred)
  • Business-level proficiency in Japanese and English
Job Responsibility
Job Responsibility
  • Build expertise in the field of international assignment and mobility services
  • Collaborate with over 6,500 diverse professionals across domestic and global teams
  • Work in a flexible hybrid environment that supports both personal authenticity and professional growth
What we offer
What we offer
  • 健康保険
  • 厚生年金保険
  • 雇用保険
  • 土曜日
  • 日曜日
  • 祝日
  • Fulltime
Read More
Arrow Right
New

Tax Manager

Build expertise in the field of international assignment and mobility services. ...
Location
Location
Japan , 東京23区
Salary
Salary:
13000000.00 - 20000000.00 JPY / Year
https://www.randstad.com Logo
Randstad
Expiration Date
April 29, 2027
Flip Icon
Requirements
Requirements
  • Bachelor's degree (Accounting, Finance, or Taxation preferred)
  • Business-level proficiency in Japanese and English
Job Responsibility
Job Responsibility
  • Build expertise in the field of international assignment and mobility services
  • Collaborate with over 6,500 diverse professionals across domestic and global teams
  • Work in a flexible hybrid environment that supports both personal authenticity and professional growth
  • Fulltime
Read More
Arrow Right