Client Service Manager

We’re looking for a Senior Client Service Manager to join our Client Services team, working directly with agencies, partners, and clients from our Sydney office. This is a 12-month fixed-term contract role. This role is responsible for managing the end-to-end delivery of multiple advertising campaigns, from initial setup through to optimisation, reporting, and post-campaign analysis. It combines strong account management with a client service focus, ensuring campaigns are executed effectively while proactively identifying opportunities to drive performance improvements. A key part of the role is translating campaign insights into actionable recommendations, supporting clients in achieving their objectives while uncovering opportunities for upweights, upsells, and long-term growth. The role also plays a critical part in building and maintaining strong client relationships, delivering strategic guidance, and ensuring high levels of client satisfaction and retention. This role reports into the Head of Client Services.