Client Service Executive

Join Barclays as a Client Service Executive where you will be part of our dedicated Investment Servicing team. This role is perfect for someone who thrives in a telephony-based environment and enjoys resolving complex client queries. If you have a passion for delivering outstanding service and enjoy problem-solving, we want to hear from you! As a Client Service Executive, you will be the first point of contact for clients, handling a wide range of client servicing requests over the phone, via email and through written correspondence. You’ll provide support on investment-related queries, investigate account issues and ensure a smooth experience for clients. Your role will combine both telephony-based interactions and offline workflows, providing a dynamic and varied working day. A typical day involves a balance of handling inbound calls from clients and managing a variety of offline servicing tasks. You may find yourself researching and resolving detailed account issues, responding to corporate actions and coordinating with different teams to bring a client’s request to resolution. The role is fast-paced, highly collaborative and requires excellent problem-solving skills.