Client Service Executive, HSBC

HSBC

Location:
Singapore, Singapore

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

HSBC Global Private Banking helps high net worth and ultra-high net worth clients manage, grow, and preserve their wealth for generations to come. As a Client Service Executive, you will maintain the highest standard of excellence in client service by attending to client enquiries and requests, managing compliance programs, and supporting operational needs. Join HSBC for a rewarding career in a global financial organization that values personal growth and diversity.

Job Responsibility:

Maintain the highest standard of excellence in client service by attending to client enquiries and requests
Explain operational matters to clients
Develop client's awareness, understanding and ability to comply with our operational requirements
Prompt and appropriate action taken to address client feedback and complaints
Manage the HSBC Know Your Customer Program and ensure that all client service related activities are fully in compliance with the processes and procedures contained in it
Provide support to the Offshore Representative Offices
Receive, manage and log faxed transaction instruction from Representatives
Answer calls from Representatives and clients and provide guidance
Build and maintain positive and productive working relationships internally and externally
Ensure that any data input is dealt with in a timely manner and in correct and consistent format
Adhere to the selling process and sales quality requirements
Achieve compliance with all Group Standards, manuals and guidelines
Ensure that all credit applications meet deadlines

Requirements:

Experience in private banking as a client service executive or similar background in client servicing
Good understanding of private banking services and products
Credit skills and experience, focusing on High Net Worth Individuals or Business Banking
Excellent communication, analytical, organizational and planning skills
Team player with drive for success and achievement
Relevant rights to work in Singapore is required

What we offer:

Continuous professional development
Flexible working
Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
September 17, 2025

Expiration:
October 12, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Client Service Executive

HSBC

Location:Singapore, Singapore

Category:Banking

Contract Type:Employment contract