CrawlJobs Logo
Stowe Family Law Logo Stowe Family Law · Customer Service

Client Service Executive

United Kingdom, Harrogate 30000.00 GBP / Year · Job Posted March 12, 2026
Apply Position
Job Link Share

Job Description

Join the largest, fastest-growing specialist family law firm in the country. We offer flexible working, unlimited progression opportunities, wellbeing, growth and a supportive place to work. This role is different; you’ll make an impact on people’s lives. You'll spend your day helping potential clients who are going through a particularly difficult time in their lives. Our Client Service Team is the front and centre of delivering our Client Value Proposition. The client experience is at the heart of every process and procedure and has been carefully designed with the client’s needs in mind.

Job Responsibility

  • Dealing with New Business Enquiries: Supporting the Client Service Team by dealing with New Business Enquiries and really understanding each client’s needs through inbound and outbound calls (all warm calls)
  • Reassuring the client and dealing with their requests professionally with empathy
  • Accurately taking down their information and entering it into a case management system (Salesforce)
  • Converting these clients to either a fixed fee meeting or an immediately progressing client for our lawyers across the company
  • Liaising with our Lawyers across the country to establish best practice ways of working, including: Understanding our lawyer's availability to speak to our clients
  • Preferred ways of working across different regions
  • Knowledge of specific skill sets within regions and teams to ensure the client speaks with the most suitable Lawyer for their case

Requirements

  • Telephony Sales background
  • Exceptional client service with the ability to deal sensitively with emotional or upset clients

What we offer

  • A wellbeing culture, including Mental Wellbeing days, and access to counselling sessions
  • Volunteering leave
  • Diversity public holidays
  • 26 days holiday
  • Enhanced adoption, maternity and paternity pay
  • Paid leave for fertility treatment
  • Emergency dependants leave
  • Bereavement leave
  • Medicash health insurance - 24/7 GP’s, dental, counselling, gym discounts
  • Training grants
  • Life Assurance
  • Contributory pension
  • Flexible working
Stowe Family Law - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Client Service Executive

8 matching positions

Client Service Executive

This role is different; you’ll make an impact on people’s lives. You'll spend yo...
Location
Location
United Kingdom , Harrogate
Salary
Salary:
30000.00 GBP / Year
stowefamilylaw.co.uk Logo
Stowe Family Law
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Telephony Sales background
  • Exceptional client service with the ability to deal sensitively with emotional or upset clients
Job Responsibility
Job Responsibility
  • Dealing with New Business Enquiries
  • Supporting the Client Service Team by dealing with New Business Enquiries and really understanding each client’s needs through inbound and outbound calls (all warm calls)
  • Reassuring the client and dealing with their requests professionally with empathy
  • Accurately taking down their information and entering it into a case management system (Salesforce)
  • Converting these clients to either a fixed fee meeting or an immediately progressing client for our lawyers across the company
  • Liaising with our Lawyers across the country to establish best practice ways of working
  • Understanding our lawyer's availability to speak to our clients
  • Preferred ways of working across different regions
  • Knowledge of specific skill sets within regions and teams to ensure the client speaks with the most suitable Lawyer for their case
What we offer
What we offer
  • Wellbeing culture, including Mental Wellbeing days, and access to counselling sessions
  • Volunteering leave
  • Diversity public holidays
  • 26 days holiday
  • Enhanced adoption, maternity and paternity pay
  • Paid leave for fertility treatment
  • Emergency dependants leave
  • Bereavement leave
  • Medicash health insurance - 24/7 GP’s, dental, counselling, gym discounts
  • Training grants
  • Fulltime
Read More
Arrow Right

Client Service Executive

Idex Consulting is working with a boutique discretionary fund management (DFM) f...
Location
Location
United Kingdom , Edinburgh
Salary
Salary:
32000.00 - 35000.00 GBP / Year
idexconsulting.com Logo
IDEX Consulting Ltd
Expiration Date
August 07, 2026
Flip Icon
Requirements
Requirements
  • Level 3 IOC (Investment Operations Certificate) or willingness to study towards
  • Ideally 2 years' experience in a similar client services or financial services role (entry-level candidates with strong potential also considered)
  • Strong communication and organisational skills
  • CRM experience (e.g. Xplan) desirable
Job Responsibility
Job Responsibility
  • Act as a main point of contact for clients and intermediaries
  • Handle queries, instructions and maintain accurate client records
  • Prepare meeting packs and support client reporting and valuations
  • Assist with onboarding, including KYC and suitability checks
  • Coordinate with operations, risk & compliance and data teams
  • Process client payments following verification
  • Support general office duties including admin, diary and reception cover
  • Fulltime
Read More
Arrow Right

Client Service Executive

An exciting opportunity has opened up within the UK Client Service Team, part of...
Location
Location
United Kingdom , Milton Keynes; Southampton; Dartford; Reading; Maidstone; Sutton; Croydon; Slough; Portsmouth; Brighton
Salary
Salary:
Not provided
socialvalueportal.com Logo
Social Value Portal Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Self motivated, confident professional
  • A strong team player who has integrity
  • Excellent organisation and problem solving skills
  • Great communication and relationship building skills
Job Responsibility
Job Responsibility
  • Delivering and managing excellent client service to maintain high levels of client satisfaction
  • Updating and delivering databases and reports to clients within agreed deadlines, which will include co-ordination and collaboration with wider CIRCANA teams
  • Performing quality control checks to ensure high quality and accuracy of client deliverables
  • Build strong relationships with clients by engaging frequently via email and arranged meetings to be their initial point of contact for all queries.
  • Building wider product and industry knowledge to support colleagues and deliver the best possible client service
  • Networking and engaging with other CIRCANA teams to build strong client-focused relationships
  • Informing and contributing to internal client solution review meetings
What we offer
What we offer
  • Agile working – mix of office and home working
  • State of the art office
  • Me Days – four days over and above our 25 contracted annual leave days (total 29 days + Bank Holidays)
  • Growth – skill-building and mentorship opportunities
  • Feedback – consistent, timely feedback and coaching
  • Recognition – public displays of appreciation
  • Challenge – right mix of challenge and support
  • Fun – work hard and play
  • Fulltime
Read More
Arrow Right

Client Service Executive

We’re looking for a Client Service Executive to join the Client Services team in...
Location
Location
Australia , Sydney
Salary
Salary:
Not provided
blis.com Logo
Blis
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ability to be a client-facing lead, who drives the direction, communications and outcomes across the teams
  • Excellent communication skills
  • written and verbal
  • Works well both within a team and individually
  • Has excellent organizational and time management skills to juggle multiple tasks
  • Strong Excel and PowerPoint skills
  • Technically savvy with commercial acumen
Job Responsibility
Job Responsibility
  • Serve as the main point of contact for all inquiries and overseeing programmatic advertising campaigns and strategies
  • Serve as the consultant for product solutions and best practices
  • Oversee internal client account operations (e.g. troubleshooting issues, account set up etc.)
  • Develop data-based insights to guide KPI strategy and activation
  • Produce reporting & conduct client performance review meetings
  • Identify optimization opportunities for KPI improvement
  • Create and present post campaign analysis & quarterly business reviews
  • Orchestrate the month end billing reconciliation
  • Showcase appropriate product insights in line with our offering
  • Guide media and creative strategy, planning, and implementation of campaigns to deliver against key Performance Indicators
What we offer
What we offer
  • Competitive commission
  • Superannuation
  • Wellness payment
  • Competitive PTO
  • Enhanced parental leave
  • Career Coaching
Read More
Arrow Right

Client Service Executive

Join us at Barclays and step into the role of a Client Service Executive. In thi...
Location
Location
United Kingdom , Glasgow
Salary
Salary:
Not provided
barclays.co.uk Logo
Barclays
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Customer Service experience, interacting with clients daily and be able to provide support and understanding around any queries they may have
  • Strong Communication
  • Proficiency in customer service
  • Strong working knowledge of Microsoft Tools and their usage
Job Responsibility
Job Responsibility
  • Collaboration across multiple digital channels to personalise each interaction with a customer
  • Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support
  • Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently
  • Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time
  • Support teams within the business operations function as needed, including risk management, compliance and collections
  • Comply with all regulatory requirements and internal policies related to customer care
  • To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels
What we offer
What we offer
  • Fitness Suite
  • fitness classes
  • an on-site GP
  • a bicycle store
  • rooftop bar
  • clubs and societies
  • working parents club
  • Fulltime
Read More
Arrow Right

Client Service Executive

An exciting opportunity has opened up within the UK Client Service Team, part of...
Location
Location
United Kingdom
Salary
Salary:
Not provided
socialvalueportal.com Logo
Social Value Portal Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Self motivated, confident professional
  • A strong team player who has integrity
  • Excellent organisation and problem solving skills
  • Great communication and relationship building skills
Job Responsibility
Job Responsibility
  • Delivering and managing excellent client service to maintain high levels of client satisfaction
  • Updating and delivering databases and reports to clients within agreed deadlines, which will include co-ordination and collaboration with wider CIRCANA teams
  • Performing quality control checks to ensure high quality and accuracy of client deliverables
  • Build strong relationships with clients by engaging frequently via email and arranged meetings to be their initial point of contact for all queries.
  • Building wider product and industry knowledge to support colleagues and deliver the best possible client service
  • Networking and engaging with other CIRCANA teams to build strong client-focused relationships
  • Informing and contributing to internal client solution review meetings
What we offer
What we offer
  • Agile working – a mix of office and home working
  • State of the art office
  • Me Days – four days over and above 25 contracted annual leave days
  • Growth – help to build your skills, explore new interests, and work across different functions
  • Feedback – consistent, timely feedback and coaching
  • Recognition – applaud consistently great performance and initiative
  • Challenge – deliver the right mix of challenge and support
  • Fun – work hard and recognise that’s only achievable with some play
  • Fulltime
Read More
Arrow Right

Client Service Executive

Join us at Barclays and step into the role of a Client Service Executive. In thi...
Location
Location
Isle of Man , Douglas
Salary
Salary:
Not provided
barclays.co.uk Logo
Barclays
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Customer Service experience, interacting with clients daily and be able to provide support and understanding around any queries they may have
  • Strong Communication
  • Proficiency in customer service
  • Strong working knowledge of Microsoft Tools and their usage
Job Responsibility
Job Responsibility
  • To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels
  • Collaboration across multiple digital channels to personalise each interaction with a customer
  • Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support
  • Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently
  • Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time
  • Support teams within the business operations function as needed, including risk management, compliance and collections
  • Comply with all regulatory requirements and internal policies related to customer care
What we offer
What we offer
  • wellness rooms
  • on-site cafeterias
  • fitness centers
  • tech-equipped workstations
  • Fulltime
Read More
Arrow Right

Client Service Executive

Join Barclays as a Client Service Executive where you will be part of our dedica...
Location
Location
United Kingdom , Glasgow
Salary
Salary:
Not provided
barclays.co.uk Logo
Barclays
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent verbal and written communication skills
  • Previous experience in a customer service environment
  • Strong time management and organisational skills
  • A proactive and accountable approach to daily workloads
Job Responsibility
Job Responsibility
  • Collaboration across multiple digital channels to personalise each interaction with a customer
  • Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support
  • Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently
  • Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time
  • Support teams within the business operations function as needed, including risk management, compliance and collections
  • Comply with all regulatory requirements and internal policies related to customer care
  • To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels
  • Fulltime
Read More
Arrow Right