Client Service Coordinator, Robert Half

Client Service Coordinator

Robert Half

Location:
United States, Emmaus

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

The Client Service Coordinator serves as the primary point of contact for clients, ensuring their needs are met through exceptional service and efficient coordination. This position requires excellent communication, organizational skills, and a proactive approach to problem-solving.

Job Responsibility:

Act as the liaison between clients and internal teams, ensuring clear communication and timely responses
Manage and prioritize client inquiries, resolving issues and escalating when necessary
Coordinate meetings, schedules, and follow-ups to ensure client requests are fulfilled effectively
Maintain and update client records in relevant databases and systems
Provide detailed responses to client inquiries, ensuring accuracy and professionalism
Oversee the delivery of services or products, confirming they meet client expectations
Identify opportunities to improve client satisfaction and streamline processes
Prepare reports on client interactions and satisfaction levels, sharing insights with management
Support internal teams with project coordination as needed

Requirements:

Bachelor’s degree in business administration, communications, or a related field preferred
equivalent experience may be considered
1–3 years of experience in client services, customer support, or a similar role
Experience in a fast-paced office environment is a plus
Exceptional communication and interpersonal skills
Strong organizational skills and attention to detail
Ability to manage multiple tasks and prioritize efficiently
Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Familiarity with CRM systems or customer service software is an advantage
Proactive, empathetic, and solution-focused, with a commitment to providing outstanding client support

Nice to have:

Experience in a fast-paced office environment
Familiarity with CRM systems or customer service software

What we offer:

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:
May 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.