Client Service Coordinator Job at Signarama Alexandria (Sioux Falls)

Job Description

Join Our Team as a Client Service Coordinator at Signarama! Are you passionate about delivering top-notch customer service and skilled at understanding client needs? As an Inside Sales Support Specialist at Signarama, you will be the first point of contact for our customers, helping them bring their signage visions to life while supporting our internal marketing efforts. A successful Client Service Coordinator is highly organized, customer-focused individual with strong skills in communication and relationship management. If you excel at both understanding client needs and implementing effective marketing strategies and strive to deliver a seamless and satisfying customer experience, this is a great fit for you! Signarama is the world's largest sign franchise with independently owned locations around the world. Our small Sioux Falls location is seeking a full-time Client Service Coordinator.

Job Responsibility

Customer Engagement: Respond promptly to customer inquiries in person and over the phone, provide expert recommendations and accurate estimates, and guide them through the order process
Marketing Execution: Implement store marketing strategies
Sales Support: Process work orders with precision, secure necessary down payments, and finalize payments upon project completion
Relationship Management: Maintain strong relationships with both vendors for sourcing and the production team to ensure clarity and quality in all orders
Operational Excellence: Assist in various store operations, ensure all administrative tasks like reporting and invoicing are handled efficiently, and maintain a clean and professional store appearance

Requirements

Strong proficiency in computer operations, including Windows Office and POS systems
Excellent command of the English language with strong spelling, grammar, and proofreading skills
Mathematically inclined with the ability to learn square footage, reading a tape measure, conversions between decimals, percentages, and fractions
Understanding of basic sales
Exceptional communication and customer service skills
Ability to stand for extended periods and manage frequent computer use
Reliable transportation to & from work
High-school diploma or equivalent

What we offer

Bonus based on performance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Professional Development Opportunities
Dynamic and Supportive Work Environment

Signarama Alexandria - All Job Offers

Select Country

Client Service Coordinator

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?