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Client Service Consultant

https://www.randstad.com Logo

Randstad

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Location:
Canada , Mississauga

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

18.90 CAD / Hour

Job Description:

Are you a polished customer service professional looking for remote work to help you move further in your career? Are you passionate about customer service and helping people by resolving inquiries and troubleshooting? Are you someone who prides themselves on their ability to multitask? Do you have a home office space with strong WIFI? ... If yes, then we have a very exciting opportunity for you! We are looking for personable Client Service Consultant to work on a contract basis for our client, a well-known Educational and Regulatory Government Association for Ontario.

Job Responsibility:

  • Handling all inbound registration and other inquiries from Members of the association, at times handling tough conversations
  • Managing certifications, member inquiries over the phone (most of the time), and occasionally over email, in regards to a variety of matters, including payments for membership, etc
  • Maintaining/logging member information on the system in an efficient and timely manner
  • Ability to multitask between calls and system handling
  • Working collaboratively with stakeholders, partners, and colleagues in other departments to ensure seamless interaction with members and clients.

Requirements:

  • 1+ year of call center experience, 40+ calls per day
  • Excellent oral and written communication skills
  • Ability to work in a dynamic fast-paced environment
  • Strong typing/keyboarding abilities
  • Have access to a reliable WI-FI connection with minimum requirement download and upload speeds - 25 MBPS for both
  • Must have a private, designated home office space (free from distraction and noise)
  • Ability to attend infrequent onsite training days with the team in Mississauga
What we offer:
  • Remote work opportunity!
  • On-site team training for 3 days in Mississauga
  • Equipment provided
  • Shifts between 7am - 7pm Monday to Friday
  • No evenings or weekends!
  • Opportunity to be a part of an excellent organization, with a collaborative culture, focused on investment in its employees
  • Opportunity for contract extension or permanency

Additional Information:

Job Posted:
December 26, 2025

Expiration:
February 15, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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