Client Service Associate Jobs

Avomind

Location:
Hong Kong, Hong Kong

Category:
Customer Service

Contract Type:
Not provided

Salary:

425700.00 - 586400.00 USD / Year

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Job Description:

As a Client Service Associate, your work is at the heart of what we do: you’ll be the link between our clients and the expert knowledge they seek. To succeed in this role, you need to be motivated to deliver results for your clients and to achieve commercial goals. This is a communications-intense frontline role requiring a client-first mindset and the ability to multi-task across parallel workstreams. Throughout a fast-paced workday, you’ll work on urgent projects from investors, strategists, and dealmakers at top-tier client organizations. You’ll field incoming project briefs, quickly assess your clients’ exact knowledge needs (e.g. when due-diligencing an investment opportunity), and then find, outreach, and vet the experts most suited for each project. You will own and manage all aspects of client-to-expert interactions, including scheduling, rescheduling, and follow-up inquiries.

Job Responsibility:

Field incoming client briefs and utilize your business acumen to find and recommend the most relevant experts for each project
Complete tasks across multiple projects quickly and under pressure and go the extra mile to impress your clients with your proactivity and responsiveness
Understand the project brief and the legal and regulatory environment in which your clients operate
Apply the compliance protocols to each situation
Confidently reach out to, recruit, and vet experts who are uniquely relevant matches for your client’s projects
Take on direct revenue responsibility and own monthly targets from the outset

Requirements:

Undergraduate degree, no subsequent experience necessary
Track record of strong academic performance (minimum GPA of 3.3 or 2:1 equivalent)
Extracurricular achievement throughout school and university
Internship experience evidencing an interest in business
Outstanding communication skills
Fluent English or C2 level is required
foreign language skills are desired

Nice to have:

foreign language skills

What we offer:

15 days annual leave
six months full maternity leave
six weeks full paternity leave
Private medical & dental insurance
annual health check-ups
Tax-advantaged housing allowance up to 50% of monthly base salary
State-of-the-art office with amenities in the heart of Hong Kong
option to WFH each Friday

Additional Information:

Job Posted:
December 06, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Client Service Associate