Client Service Associate Job at Modoras Accounting Syd (Shanghai)

Job Description

Play a vital role in Guidepoint’s success. As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,500,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role represents their first job post-college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines.

Job Responsibility

Work with Project Managers to develop strategies for satisfying each client project request
Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
Identify the best leads and invite them to join our network to participate in consultations with our clients
Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Requirements

Bachelor’s degree or higher
Strong sense of urgency and excellent time management skills to thrive in a fast-paced environment
Bottom-up thinking and the ability to act as a potential thinking partner for clients, bringing creative and strategic solutions
Excellent communication and interaction skills, including demonstrated written and verbal abilities in both English and Mandarin
Proactive, result-driven, initiative, and ability to go the extra mile
Able to deliver excellent service to clients and surpass their expectations within tight timelines
Demonstrated ability to work in a team atmosphere but also independently
Desire to learn about the business and work in a fast-paced entrepreneurial environment
Desire to work in a sourcing/lead generation type of role
Ability to work in a fast-paced, results-oriented environment
Excellent time management and organizational skills
Outgoing personality with the ability to speak with people at all professional levels
Intellectual curiosity and desire to learn
Excellent written and verbal communication skills
Demonstrated ability to work both individually and as part of a team

What we offer

14 annual leave days (PTO Days), 11 legal holidays, and 7 full paid sick days
Social insurances and housing fund
Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metro
Free snacks and beverages in the office, including free coffee
Casual work environment
Monthly birthday celebration, team building, and other social events

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Client Service Associate

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