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Robert Half Logo Robert Half · IT - Software Development

Client Service Associate

United States, Boston 55000.00 - 65000.00 USD / Year · Job Posted July 03, 2026
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Job Description

The Client Service Associate will support campaign execution, client communication, and reporting from contract through final results. This role works closely with sales, operations, and clients to keep programs organized, on schedule, and aligned with expectations.

Job Responsibility

  • Support client relationships by coordinating timelines, campaign requirements, and execution details
  • Prepare contracts and enter program information into internal systems
  • Collect creative assets and campaign materials before launch
  • Monitor active campaigns for pacing, accuracy, and requested updates
  • Partner with external vendors to troubleshoot issues and gather data
  • Track campaign performance and recommend adjustments to help meet client goals
  • Prepare interim and final campaign reports and presentations
  • Assist with ad hoc analysis and special projects as needed

Requirements

  • Proficiency in Microsoft Office and ability to learn new systems quickly
  • Strong analytical and problem-solving skills
  • Clear written and verbal communication skills
  • Excellent organization and attention to detail
  • Ability to manage multiple projects in a fast-paced environment
  • Self-motivated, curious, and solutions-oriented

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
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