Client Service Associate Job at Avomind (Hong Kong)

Job Description

As a Client Service Associate, your work is at the heart of what we do: you’ll be the link between our clients and the expert knowledge they seek. To succeed in this role, you need to be motivated to deliver results for your clients and to achieve commercial goals. This is a communications-intense frontline role requiring a client-first mindset and the ability to multi-task across parallel workstreams. Throughout a fast-paced workday, you’ll work on urgent projects from investors, strategists, and dealmakers at top-tier client organizations. You’ll field incoming project briefs, quickly assess your clients’ exact knowledge needs (e.g. when due-diligencing an investment opportunity), and then find, outreach, and vet the experts most suited for each project. You will own and manage all aspects of client-to-expert interactions, including scheduling, rescheduling, and follow-up inquiries.

Job Responsibility

Field incoming client briefs and utilize business acumen to find and recommend the most relevant experts for each project
Complete tasks across multiple projects quickly and under pressure
Understand the project brief and the legal and regulatory environment in which clients operate
Apply compliance protocols to each situation
Confidently reach out to, recruit, and vet experts who are uniquely relevant matches for client projects
Take on direct revenue responsibility and own monthly targets from the outset

Requirements

Undergraduate degree, no subsequent experience necessary
Track record of strong academic performance (minimum GPA of 3.3 or 2:1 equivalent)
Extracurricular achievement throughout school and university
Internship experience evidencing an interest in business
Outstanding communication skills
Fluent English or C2 level is required
foreign language skills are desired

Nice to have

foreign language skills

What we offer

15 days annual leave
six months full maternity leave
six weeks full paternity leave
Private medical & dental insurance
annual health check-ups
Tax-advantaged housing allowance up to 50% of monthly base salary
State-of-the-art office with amenities in the heart of Hong Kong
option to WFH each Friday

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Client Service Associate

Job Description

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Requirements

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