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Our client, an established national advisory firm with more than five decades of expertise is entering an exciting new growth phase, backed by significant private investment. The organisation combines deep local knowledge with national capability to deliver trusted, high-level insights to clients nationwide. Our client is expanding their team and looking for Client Service & Scheduling Coordinators to join the Chermside office. As a Client Service & Scheduling Coordinator, you’ll play a pivotal role supporting our Residential and Commercial valuation teams. You’ll be the central point of contact - ensuring every engagement runs smoothly from instruction through to completion. If you thrive on organisation, communication, and keeping things moving efficiently - this is the role for you!
Job Responsibility:
Processing and logging new service requests
Coordinating and scheduling appointments
Managing workflow and turnaround timeframes
Communicating updates with clients and internal teams
Coordinate documentation and maintain precise records
Manage workflow to meet turnaround timeframes
Liaise with clients and internal teams to provide updates
Requirements:
Exceptional phone manner and relationship-building skills
Strong organisational and time management abilities
High attention to detail
Experience in Customer Service or Professional Services
Confident administrative and scheduling skills
Must be available to work in the office 5 days a week until probation period ends
What we offer:
Exposure to a leading independent national firm
Collaborative, supportive Operations team
Be part of an exciting growth phase in a well-established organisation