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Lawes consulting is working with a respected insurance brokerage to recruit both a Junior and Senior Client service adviser. This role is responsible for delivering high-quality service across both new business and renewals, ensuring clients receive appropriate cover aligned to their needs. The position plays a key part in maintaining client satisfaction and supporting the company’s growth as an independent, European-focused insurance group.
Job Responsibility:
Maintain client and insurer relationships on a day-to-day basis
Process mid-term adjustments and administrative tasks
Ensure compliance with internal policies and use of Acturis
Broker new business under £10k premium and scheme/facility business
Prepare broking presentations and handle invoicing for new business and renewals
Liaise with internal stakeholders on broking strategy and client requirements
Manage client records and update underwriting information
Produce broking documentation and renewal reports
Handle policy wordings, terms, and risk register updates
Support client directors and brokers across placements
Requirements:
Experience in a client-facing insurance role
Strong understanding of broking processes and procedures
Familiarity with Acturis or similar platforms
Demonstrated capability in both new business and renewal handling
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