CrawlJobs Logo
Citi Logo Citi · Finance

Client Review Investigation Specialist

Malaysia, Kuala Lumpur · Job Posted March 21, 2025

Job offer has expired

Job Link Share

Job Description

Citi’s Independent Compliance Risk Management (ICRM) is an independent control function that provides guidance and challenge to the firm, managing compliance risk and promoting behavior that is consistent with Citi’s mission. We’re currently looking for a high caliber professional to join our team as Officer, Client Review Investigation Specialist (CRIU) , C10, Hybrid, Malaysia (Internal Job Title: CRIU Analyst - C10) based in Kuala Lumpur, Malaysia.

Job Responsibility

  • Conduct investigations and research on potentially suspicious clients using various internal and external systems and databases
  • Conduct Cross Sector reviews among multiple Citi business lines
  • Document and report the review/investigation findings and prepare case files with the required supporting documentation
  • Summarize, in writing, clear and concise findings of the investigation
  • Advise senior management on next steps and provide recommendations on the next course of action (relationship retention, termination, Suspicious Activity Report (SAR))
  • Assist AML team with managing risks by analyzing the root cause of issues and impact to business
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements

  • Solid years’ relevant experience
  • Knowledge of AML regulations preferred
  • Proficient in MS Office
  • Excellent verbal and written communication skills
  • Demonstrated analytical skills
  • Bachelor’s/University degree or equivalent experience

What we offer

  • Access to an array of learning and development resources
  • Variety of programs that help employees balance their work and life
  • Opportunity to grow your career, give back to your community and make a real impact
Citi - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Client Review Investigation Specialist

8 matching positions

Dutch-Speaking Client Operations Specialist

We are excited to offer a remote opportunity for a Dutch-speaking Client Operati...
Location
Location
Portugal
Salary
Salary:
Not provided
atleanworld.com Logo
Atlean World
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Flawless communication skills, proficient (both written and oral) in English (B2)
  • Ability to work in a sensitive and classified information environment is an advantage
  • Ability to work quickly and efficiently under deadline pressure
  • Very good accuracy and attention to detail, understanding that small details can make the biggest difference
  • Proven ability to work and make decisions with minimal supervision
  • Proactively utilize strong problem-solving skills to deliver customer-focused solutions
  • Working in a back-office environment with customer satisfaction in mind
  • Excellent written and verbal communication skills
  • Interest in self and team KPIs – focusing on what can be done instead of what cannot
  • Knowledge of SAP and Back-Office work is an advantage
Job Responsibility
Job Responsibility
  • Provide end-to-end support for customers’ online orders, including delivery management, shipping investigations, returns, payment transactions, refunds, inbound/outbound calls, and order reviews
  • Handle sensitive customer and client information in compliance with PCI and GDPR policies
  • Communicate with customers, carriers/couriers, financial institutions, Customer Support Representatives (CSRs), and internal departments to ensure efficient issue resolution
What we offer
What we offer
  • Private Health Insurance from day one
  • Free portuguese lessons
  • Great opportunity to grow quickly within the company
  • Excellent work opportunity in a dynamic leading multinational company
  • Stable work and career progression
  • Investment in training (ongoing training) and personal development
  • Modern, centrally located buildings with canteen facilities and an excellent public transportation connection
  • Free company events and activities
  • Fulltime
Read More
Arrow Right

Senior Client Account Specialist

We are looking for a Senior Client Account Specialist to support billing operati...
Location
Location
United States , Washington
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 2 years of experience in billing, accounting support, or client account administration
  • Practical experience using accounting software systems in an office environment with strong attention to detail
  • Working knowledge of accounts receivable, accounts payable, and general accounting functions
  • Familiarity with computerized billing tools and the ability to manage detailed financial data accurately
  • Experience handling inbound calls or customer account inquiries in a service-oriented setting
  • Exposure to platforms such as ADP, Aderant, Epic, EHR systems, or About Time is preferred
  • Strong organizational skills, attention to detail, and the ability to manage multiple priorities effectively
Job Responsibility
Job Responsibility
  • Prepare and process client invoices using computerized billing platforms while ensuring accuracy, completeness, and timely submission
  • Monitor accounts receivable and accounts payable activity, investigate discrepancies, and help maintain current and balanced account records
  • Respond to inbound calls and account-related inquiries from clients or internal stakeholders with professionalism and clear follow-through
  • Enter, review, and update financial and billing information across accounting software applications, including specialized business systems used by the team
  • Support routine accounting tasks such as payment posting, reconciliation work, and documentation management for billing transactions
  • Partner with colleagues to track billing status, resolve outstanding items, and improve day-to-day account support processes
  • Maintain organized records of invoices, payments, and client account activity to support reporting and audit readiness
  • Assist with work involving multiple software environments, including updates or changes to billing-related systems when required
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Senior Client Relations Specialist

Location
Location
Salary
Salary:
Not provided
ATRIC Developments
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Education: business administration bachelor degree or equivalent
  • Real estate experience is a must
  • Related function experience: 4+ years experience
  • Related position experience: 1 year experience
  • Excel office – excellent
  • Customer Relationship Management (CRM) system
Job Responsibility
Job Responsibility
  • Responsible for handling all clients’ inquiries through phone calls, visits, emails, electronic messages or letters
  • Obtain and examine all relevant information to assess validity of complaints and to determine possible causes
  • Provide information about company’s units and units’ services, take and enter requests and client’s history and obtain details of queries and complaints
  • Communicate and follow up with internal or external parties to ensure that appropriate changes were made to resolve clients’ problems
  • Keep records of clients’ interactions or comments, recording details of inquiries, complaints, or comments, letters, unit related papers as well as actions taken on the CRM system or in hard copies according to the correspondence method
  • Communicate with the finance team to issue and resolve client’s financial matters such as billings, payment checks, expedited payments and deferred payments then communicate with the client to update them with procedures and start implementing
  • Communicate with the finance team to issue financial statement and financial clearance as per the client’s request, follow up with the finance team upon issuance, then communicate it and deliver it to the client
  • Update client’s data periodically on the CRM system
  • Communicate and negotiate with clients regarding their payments whether they are due or overdue payments and find solutions for insolvent clients
  • Refer unresolved clients’ grievances to designated departments for further investigation
  • Fulltime
Read More
Arrow Right

Superintendent, QCM, SSHO (3 Hat)

Doyon Government Group (DGG) provides design-build and general construction serv...
Location
Location
United States , Newport
Salary
Salary:
99176.00 - 147606.00 USD / Year
beazer.com Logo
Beazer Homes
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Construction Management, Engineering, or a related field, or equivalent work experience
  • Minimum of 10 years of construction experience, including at least 5 years of combined experience working as a Construction Quality Control Manager (QCM), Site Safety & Health Officer (SSHO), and Superintendent
  • Experience working on projects with the U.S. Army Corps of Engineers (USACE) and/or Naval Facilities Engineering Command (NAVFAC)
  • Demonstrated track record as a certified Quality Control Specialist/Manager on federal construction projects
  • Construction Quality Management for Contractors (CQM-C) certification or ability to obtain/renew
  • 30-hour OSHA construction safety class certification
  • Experience overseeing multiple projects and managing design teams through Design/Build project phases
  • Strong proficiency in USACE Quality Control System (QCS) and/or Resident Management System (RMS)
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook), with an emphasis on Excel
Job Responsibility
Job Responsibility
  • Coordinates and supervises all construction activities
  • Directs field personnel to complete the project on schedule, within budget, and to quality standards per original plans and specifications
  • Maintains daily communication with the project manager for compliance with company policies and procedures
  • Develops and maintains the construction schedule, identifying and resolving issues
  • Keeps accurate as-built drawings
  • Articulates timely requests for information in the company's best interest
  • Reviews subcontractors' Schedule of Values for percentage completion and Pay Applications
  • Coordinates and negotiates subcontractor change order pricing
  • Updates mandatory safety documentation as the project progresses
  • Submits and procures materials for self-performance work
What we offer
What we offer
  • Medical
  • Vision
  • Dental
  • Flexible spending
  • Employee assistance program
  • Group and voluntary life and disability insurance
  • 401(k) retirement plan
  • Paid Time Off
  • 10 paid holidays
  • 5 bereavement
  • Fulltime
Read More
Arrow Right
New

Environment Manager

We are seeking an experienced Environmental Manager to lead the development, imp...
Location
Location
United Kingdom , Birmingham
Salary
Salary:
Not provided
assystem.com Logo
ASSYSTEM
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Extensive experience managing Environmental Management Systems within construction, infrastructure, engineering, industrial, or regulated environments
  • Strong knowledge of UK environmental legislation, permitting regimes, and environmental compliance requirements
  • Demonstrable experience maintaining and improving ISO 14001-certified management systems
  • Experience planning and leading environmental audits, inspections, and assurance programmes
  • Strong understanding of environmental risk management, compliance frameworks, and performance reporting
  • Proven ability to develop environmental procedures, standards, and governance processes that drive operational excellence
  • Excellent stakeholder engagement and influencing skills, with experience working across multidisciplinary teams and senior leadership groups
  • Strong analytical, organisational, and problem-solving abilities with a continuous improvement mindset
  • Degree qualified (or equivalent) in Environmental Management, Environmental Science, Engineering, or a related discipline
  • Chartered Environmentalist (CEnv) and/or membership of a relevant professional body such as IEMA, CIWEM, CIEEM, ISEP, or ICE
Job Responsibility
Job Responsibility
  • Lead the implementation, maintenance, and continual improvement of the Environmental Management System (EMS), ensuring alignment with BS EN ISO 14001:2015 requirements
  • Develop, review, and update environmental procedures, management plans, standards, and guidance documents to ensure compliance with legal, client, and organisational requirements
  • Establish robust environmental governance processes, monitoring compliance and driving continual improvement across all project activities
  • Lead environmental audits, inspections, and compliance assessments, ensuring findings are effectively managed through corrective and preventive actions
  • Provide expert advice and guidance on environmental legislation, regulatory obligations, permits, licences, and emerging environmental requirements
  • Monitor environmental performance, analyse trends and key performance indicators, and prepare reports for senior management and client stakeholders
  • Lead environmental incident investigations, root cause analysis, and lessons learned processes to prevent recurrence and improve performance
  • Manage regulatory engagement and support interactions with environmental authorities, clients, and other external stakeholders
  • Oversee the implementation of environmental risk assessments and ensure environmental risks and opportunities are effectively identified and managed
  • Provide leadership, coaching, and technical support to environmental teams, promoting consistency and best practice across projects
  • Fulltime
Read More
Arrow Right
New

Bilingual Claims Support Specialist

Seeking Bilingual Claims Support Specialists to support a high-profile claim pro...
Location
Location
Canada , Toronto
Salary
Salary:
23.00 CAD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
August 10, 2026
Flip Icon
Requirements
Requirements
  • 1+ year of experience communicating with clients / patients / or stakeholders over the phone
  • Experience in data entry
  • Must be fluent in communicate with French/ English speaking clients located outside Quebec on a regular basis
  • Proficiency in Microsoft Office suite including Outlook, Word, and Excel
Job Responsibility
Job Responsibility
  • Respond to incoming calls with empathy, professionalism, and discretion
  • Provide accurate information about the claims process while strictly adhering to confidentiality protocols
  • Escalate high-risk or complex cases to appropriate internal channels as needed
  • Maintain detailed and objective call notes in the system for documentation and audit purposes
  • Triage, assign, and resolve client or internal inquiries submitted via ticketing systems
  • Identify sensitive cases that may require escalation or prioritization
  • Ensure timely, respectful, and comprehensive responses are logged and tracked
  • Code claim details based on policy documentation, accurately capturing sensitive or traumatic descriptions without alteration or bias
  • Conduct quality assurance checks to ensure completeness, accuracy, and compliance with internal and regulatory standards
  • Identify inconsistencies or red flags and raise them for investigation or review
  • Fulltime
Read More
Arrow Right
New

Senior Engineer - Deep Foundations (2 Year FTC)

We are seeking an experienced Senior Engineer – Deep Foundations to support the ...
Location
Location
United Kingdom , Tilbury, Tilbury OR Thames Estuary
Salary
Salary:
Not provided
bouygues-construction.com Logo
Bouygues Construction
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Degree in Civil Engineering, Geotechnical Engineering, or related discipline
  • Proven experience within deep foundations, piling, or diaphragm wall works on major infrastructure or heavy civil engineering projects
  • Previous experience operating as a Senior Engineer or experienced Site Engineer within complex construction environments
  • Experience coordinating specialist subcontractors and managing site engineering activities
  • Strong understanding of piling, diaphragm wall, and deep foundation construction methodologies
  • Ability to interpret engineering drawings, technical specifications, and construction sequencing requirements
  • Good knowledge of QA/QC procedures, temporary works coordination, and construction documentation
  • Strong understanding of HSE requirements within live construction environments
  • Proactive and solutions-focused approach
  • Strong leadership and communication skills
Job Responsibility
Job Responsibility
  • Support day-to-day site engineering activities across soil mixing, piling, and diaphragm wall operations
  • Monitor construction progress and report to the Project Engineer
  • Interpret design drawings and technical documentation for on-site implementation
  • Contribute to planning, sequencing, and coordination of ground engineering works
  • Lead and coordinate day-to-day site engineering activities across deep foundation works, including piling and diaphragm wall operations
  • Support construction planning, sequencing, logistics, and temporary works coordination to ensure efficient project delivery
  • Review and interpret design drawings, specifications, and technical documentation for site implementation
  • Provide technical guidance and support to Site Engineers, supervisors, and subcontractors during construction activities
  • Monitor construction progress, productivity, and performance against programme requirements
  • Assist in resolving technical and operational challenges during delivery phases
Read More
Arrow Right
New

Critical Environment Operations Specialist

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our c...
Location
Location
United States , Boydton
Salary
Salary:
84400.00 - 168800.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Qualification or equivalent AND 2+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments OR equivalent experience
Job Responsibility
Job Responsibility
  • Follows and adheres to processes and policy(ies) provided by security and safety governing partners
  • Reports immediately any safety or security issues or concerns
  • Participates in safety and security related Root Cause Analysis (RCA) processes as appropriate
  • Makes recommendations for improvements to safety and security processes or procedures
  • Fosters and exhibits a culture of safety
  • Ensures no unauthorized or unescorted personnel access in secured production environments, ensuring alignment with security practices and standards
  • Manages and regularly audits physical access lists for personnel accessing secured production environments and related systems
  • Conducts security risk assessments of data center operations and assesses the design, build, and delivery of technology, tools, data, and processes to meet high security standards with minimal guidance
  • Documents and tracks security Key Performance Indicators (KPIs) and identifies and escalates action items
  • Demonstrates conscientiousness on cost and adheres to budget requirements
  • Fulltime
Read More
Arrow Right