CrawlJobs Logo

Client Relationship Executive

metrorod.co.uk Logo

Metro Rod

Location Icon

Location:
United Kingdom , Macclesfield

Category Icon
Category:

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

27000.00 GBP / Year

Job Description:

We’re looking for a motivated, enthusiastic, and adaptable individual to join our sales team at the Metro Rod Support Centre. Reporting to the Head of Sales, this desk-based role focuses on managing and developing relationships with a portfolio of small to medium-sized clients. Working alongside our National Accounts Team, you’ll be responsible for maintaining excellent customer relationships, driving account retention, and identifying opportunities to grow accounts through additional services. You’ll proactively engage with clients to understand their needs and build long-term partnerships. While the main focus is developing existing accounts, you’ll also identify and convert new business opportunities where appropriate. The role requires strong communication skills, confidence on the phone, and the ability to use digital tools and internal systems to manage accounts and opportunities. You’ll work towards team revenue targets while supporting our Franchise Network in achieving their sales goals. This office-based role offers a great opportunity for someone looking to build a long-term career in account management and client relationship development.

Job Responsibility:

  • Managing and developing relationships with a portfolio of small to medium-sized clients
  • Maintaining excellent customer relationships
  • Driving account retention
  • Identifying opportunities to grow accounts through additional services
  • Proactively engaging with clients to understand their needs and build long-term partnerships
  • Identifying and converting new business opportunities where appropriate
  • Using digital tools and internal systems to manage accounts and opportunities
  • Working towards team revenue targets
  • Supporting the Franchise Network in achieving their sales goals

Requirements:

  • Previous experience in an office-based role (essential)
  • Experience in customer service, account management, sales, or an outbound call centre environment (desirable)
  • Strong communication and relationship-building skills with the ability to engage clients at all levels
  • Confidence managing and developing customer accounts through proactive contact and service delivery
  • Good MS Office skills and confidence using CRM or internal systems
  • Ability to take ownership, spot opportunities, and deliver solutions
  • A flexible and adaptable approach in a fast-paced environment
  • Target-driven mindset with a focus on account retention and growth
  • Interest in building a career in sales and account management
  • A team player who works well with internal teams and franchise partners
What we offer:
  • 25 days annual leave – plus bank holidays
  • Royal London, Company Pension
  • Group Life Assurance
  • Additional Paid Leave / Special Leave
  • Cycle to Work Scheme
  • Company Events
  • Laptop
  • Travel subsidy / mileage
  • Free Eye Tests / Subsidy for Glasses
  • Free Standard Parking
  • Employee Assistance Programme
  • Occupational Health Support
  • Employee Discounts Platform - Sodexo
  • Quarterly based bonus

Additional Information:

Job Posted:
March 19, 2026

Expiration:
April 11, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Client Relationship Executive

Client Relationship Executive

We are seeking an organised, adaptable, and customer-focused candidate to join o...
Location
Location
United Kingdom , Tunbridge Wells
Salary
Salary:
26000.00 - 30000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong organisational skills with the ability to adapt quickly to changing priorities
  • Solid work history/experience in client account management or customer service based role
  • Excellent communication and relationship-building abilities
  • Confident in managing multiple priorities under pressure
  • Proficient in using IT systems and databases
  • Professional, proactive, and solutions-focused approach
Job Responsibility
Job Responsibility
  • Manage key client accounts, ensuring smooth contract delivery and meeting service levels agreed within contract
  • Keep clients updated on contract performance and job status
  • Respond to client queries promptly by email and telephone
  • Monitor service delivery to ensure contracted schedules are adhered to
  • Generate and follow up on quotes
  • Build and maintain positive relationships to retain and grow account revenue
  • Prepare KPI reports and participate in client online meetings/reviews
  • Oversee mobilisation of new client accounts
  • Maintain and update both internal and client systems
  • Complete administration tasks and ensure strong communication between all stakeholders
What we offer
What we offer
  • 22 days annual leave + bank holidays
  • Bonus
  • flexible start and finish times
  • progression opportunities
  • pension
  • Fulltime
Read More
Arrow Right

Director - Growth, Bids & Client Relationships

ADG is seeking an experienced, strategic, and relationship-driven Director - Gro...
Location
Location
Australia , Brisbane
Salary
Salary:
Not provided
adgce.com Logo
ADG Engineers (Aust) Pty Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Degree in Business, Engineering, or a related field
  • MBA highly regarded
  • 5-10 years' sales, marketing, business development or commercial leadership within the AEC industry
  • 3-5 years' supervisory or management experience
  • Experience preparing and monitoring Market Sector and Key Client Plans
  • Experience in the utilisation of CRM
  • Proven track record of driving growth and building strategic partnerships
  • Strong communication and negotiation skills
  • Experience in consulting, business systems, and strategic planning
  • Ability to influence and lead cross-functional teams
Job Responsibility
Job Responsibility
  • Strategic Growth Leadership: Drive the development and execution of business development strategies
  • Client Relationship Management: Build, nurture, and expand relationships with key clients
  • Market Expansion: Identify and pursue new business opportunities across sectors and regions
  • Commercial Oversight: Collaborate with project and practice leaders to ensure commercial viability
  • Bid and Proposal Leadership: Lead the preparation of high-quality proposals and presentations
  • Business Development: Represent ADG at industry events, conferences, and networking opportunities
  • Innovation and Digital Enablement: Champion the integration of digital tools and innovative approaches
  • Performance Reporting: Provide regular insights and reporting to the COO and executive team
What we offer
What we offer
  • Competitive salary package
  • Flexible work environment
  • Engaging social calendar
  • Birthday leave after 12 months
  • ADG Paid parental leave scheme (12 weeks for Primary carer and 4 weeks for secondary carer)
  • Five weeks annual leave after 5 years
  • Purchased leave program
  • Health & Wellness Program
  • Equal Employment Opportunity workplace
  • Fulltime
Read More
Arrow Right

Client Relationship Specialist

We are seeking a highly motivated Client Relationship Specialist to provide high...
Location
Location
United States , Chicago
Salary
Salary:
85000.00 - 95000.00 USD / Year
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree
  • Minimum of 4+ years relevant experience
  • FINRA Series 7 and 66 licenses strongly preferred
  • Familiarity with estates preferred
  • Highly motivated self-starter with a strong work ethic and positive “can-do” attitude
  • Excellent proficiency in Microsoft applications (Word, Excel, PowerPoint, etc.)
  • Familiarity with Salesforce, Wealthscape Investor and Black Diamond preferred
Job Responsibility
Job Responsibility
  • Client onboarding, including preparation of new account paperwork and client information-gathering
  • Account maintenance, including any account registration and account profile changes
  • Asset movement processing, including journals, wire transfers and EFTs
  • Assist with quarterly billing and performance reporting
  • Client issue resolution
  • Gathering tax information for clients and assisting with tax reporting
  • Relationship management, including regular client contact
  • General administrative functions, including but not limited to: Maintaining information in the Client Relationship Management System
  • Exception report review
  • Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.
What we offer
What we offer
  • medical, vision, dental, life, and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Client Relationship Specialist

Provide high-touch client service and dedicated operational support to a team of...
Location
Location
United States , Chicago
Salary
Salary:
85000.00 - 90000.00 USD / Year
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree
  • Minimum of 4+ years relevant experience
  • FINRA Series 7 and 66 licenses strongly preferred
  • Familiarity with estates preferred
  • Highly motivated self-starter with a strong work ethic and positive “can-do” attitude
  • Excellent proficiency in Microsoft applications (Word, Excel, PowerPoint, etc.)
  • Familiarity with Salesforce, Wealthscape Investor and Black Diamond preferred
Job Responsibility
Job Responsibility
  • Client onboarding, including preparation of new account paperwork and client information-gathering
  • Account maintenance, including any account registration and account profile changes
  • Asset movement processing, including journals, wire transfers and EFTs
  • Assist with quarterly billing and performance reporting
  • Client issue resolution
  • Gathering tax information for clients and assisting with tax reporting
  • Relationship management, including regular client contact
  • General administrative functions
  • Maintaining information in the Client Relationship Management System
  • Exception report review
What we offer
What we offer
  • medical insurance
  • vision insurance
  • dental insurance
  • life insurance
  • disability insurance
  • 401(k) plan
  • free online training
  • career advancement opportunities
  • work-life balance
  • Fulltime
Read More
Arrow Right

Senior Client Experience Executive

To help to deliver Foster Denovo’s Client Services Proposition by providing a hi...
Location
Location
United Kingdom , Weybridge; London; Glasgow; North Shields
Salary
Salary:
Not provided
fosterdenovo.com Logo
Foster Denovo
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Thorough understanding of the EB processes, client file requirements and the regulatory requirements imposed by the FCA
  • Following Secondsight processes to deliver a personalised and high quality service
  • Proficient in the upload of client contribution and assessment files
  • Managing and producing client governance reports
  • Familiarising yourself with each client’s circumstances, objectives and timescales
  • Building relationships with your clients and managing any client queries, responding in a timely fashion and within SLA times
  • Organising and attending client meetings
  • Sending regular communications and updates to corporate clients
  • Managing client feedback, supporting with the annual DCJ with your clients
  • Supporting where required with advisor prep and advisor meeting days
Job Responsibility
Job Responsibility
  • Help to deliver Foster Denovo’s Client Services Proposition by providing a high quality administration and support service to corporate clients and your Practice
  • Provide a consistent first class service to meet and where possible exceed a clients’ expectations
  • Be the main point of contact for a number of clients, (usually HR teams)
  • Manage own administrative tasks in addition to supporting more junior members of the team
  • Juggling multiple pieces of work, get involved in more in-depth client support tasks, such as governance, feedback reports, uploads and assessments
  • Communication is a key part of this role to keep clients and Consulting Partner’s updated
  • Have a warm and professional demeanour both on the telephone and in written form and the ability to build good relationships with our corporate clients
What we offer
What we offer
  • 25 days holiday (increasing by an additional day per annum up to 30 days)
  • Discretionary bonus
  • Foster Denovo will match your personal pension contribution up to a maximum of 7.5%
  • Life assurance of up to 4 x your salary
  • Income protection of 75% of your basic salary in the event of long term sickness
  • Employees can use our financial advisers within the company for any financial advice or knowledge
  • Interest free season tickets loans, eye care and childcare vouchers
  • Shopping discounts benefits portal (discounts on holiday, gym and high street retailers)
Read More
Arrow Right

Client Executive

Our client has an exciting opportunity join their Energy and Power team in their...
Location
Location
United Kingdom , London
Salary
Salary:
100000.00 GBP / Year
https://www.lawesrecruitment.co.uk Logo
Lawes Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ability and preference to work collaboratively within a team
  • Solid and proven experience of managing large client accounts
  • Professional affiliation/accreditations desirable (ACII part/fully qualified (or equivalent) preferred)
  • Energy Insurance background desirable but not necessary if candidate has a retail client servicing background
  • Strong communication and influencing skills are essential
  • Strong analytical and problem solving skills are essential
  • Ability to identify when to escalate an issue or not where it is beneficial to the delivery of client service
  • Strong computer skills including demonstrable proficiency in Excel, Word, Outlook, and PowerPoint essential
  • Demonstrates confidence in presenting to clients and internally
Job Responsibility
Job Responsibility
  • Lead client accounts, taking a pro-active approach in delivery of our service
  • Provide clients with insurance risk management advisory services
  • Creates and delivers renewal strategies for clients, co-ordinating with the wider Energy and Power team
  • Demonstrates proficient awareness of market conditions to provide informed advice to clients
  • Develops relationships with other Specialities within the company with the view of providing additional products to clients
  • Monitors accounts progress (payments, collections, etc.) anticipating and preventing problems when possible
  • Maintains strong relationships with clients, colleagues, and insurance markets
  • Ability to communicate key cover terms and conditions to clients
  • Development of new business opportunities
What we offer
What we offer
  • Competitive Benefits Package including: 27 days annual leave, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more
  • Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options
  • To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary
  • Fulltime
Read More
Arrow Right

Client Executive

A nationally recognised broking firm is seeking ambitious Client Executives to j...
Location
Location
United Kingdom , Birmingham/Solihull
Salary
Salary:
50000.00 - 70000.00 GBP / Year
https://www.lawesrecruitment.co.uk Logo
Lawes Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven industry expertise with the knowledge to build trusted partnerships with clients and internal teams
  • Exceptional client service skills, delivering responsive, first-class support at all times
  • Results-driven mindset, consistently exceeding both individual and team targets
  • Strong commercial acumen with the ability to navigate and explain complex insurance products
  • Highly self-motivated and goal-oriented, with a relentless drive to achieve outcomes
  • Collaborative yet independent, thriving in both team environments and under own initiative in fast-paced settings
  • Skilled in business development, with a track record of prospecting, negotiating, and successfully closing opportunities
  • Client-focused problem solver, adept at identifying needs and delivering tailored insurance solutions
Job Responsibility
Job Responsibility
  • Develop, grow, and retain a portfolio of insurance clients, achieving individual and team financial targets
  • Act as a trusted adviser to senior stakeholders, building strong and lasting client relationships
  • Provide tailored insurance solutions by leveraging technical expertise and deep industry knowledge
  • Drive business development by managing pipelines, prospecting, negotiating, and closing new opportunities
  • Collaborate with internal teams and regional partners to place complex risks and deliver best outcomes for clients
  • Fulltime
Read More
Arrow Right

Business Relationship Executive

As our Business Relationship Executive, you will focus on managing and strengthe...
Location
Location
United Kingdom
Salary
Salary:
Not provided
ciob.org Logo
CIOB
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong business development and relationship management skills, ideally from a telesales or call centre environment
  • Ability to engage with partners and Company Members at all levels, establishing rapport, articulating value propositions, and gaining commitment
  • Organised, detail-oriented, and able to manage competing priorities while working towards financial targets and deadlines
  • Excellent communication skills, both verbal and written, with the confidence to handle a wide variety of stakeholders
  • Familiarity with CRM systems and other web applications, and the ability to work effectively within a remote team
  • Flexibility and a ‘can-do’ attitude, with a willingness to take on new challenges and expand skills
Job Responsibility
Job Responsibility
  • Source and introduce new Expert Partners to enhance the company's membership offering
  • Manage all aspects of Expert Partner relationships, including administration, updates, marketing activities, and assets
  • Coordinate and deliver tailored Expert Partner and company member webinars, as well as manage bespoke regional networking activities and round-table events
  • Proactively engage in B2B activities to promote CIOB membership and services
  • Support Business Development Managers by generating leads through phone and email campaigns
  • Participate in the development and testing of new processes, systems, and technologies, offering insights from a client perspective to modernise member engagement
What we offer
What we offer
  • 25 days holiday (rising to 29 with service) plus bank holidays, a birthday day off, and Christmas closure
  • Private pension scheme with employer contributions and free pension advice
  • Private medical insurance (includes Online GP and Wellbeing Assistance) and a Health Cash Plan (includes dental and optical cashback)
  • Enhanced family-friendly policies and life assurance
  • Access to resources supporting wellbeing, including an Employee Assistance Programme and mental health first aiders
  • Development Opportunities: Learning and development tailored to your career growth
  • Inclusive Environment: We’re a disability-committed and EDI-focused employer, with values that celebrate diversity and inclusivity
  • Recognition: We hold a Gold Investors in People Award, reflecting our commitment to your development and wellbeing
  • Fulltime
Read More
Arrow Right