Client Relationship Coordinator / Administrator

• Efficiently handling all client enquiries
• Preparing refreshments for client and company meetings
• Proactively managing day-to-day administration tasks, including transacting cases onto the system and supporting consultants and clients throughout the application process
• Liaising with providers to ensure seamless service delivery
• Competently using various software packages for data entry and monitoring the company client database
• Providing efficient client relations support through regular communication
• Coordinating and implementing office procedures with the Head of Client Relations
• Sorting and distributing incoming post and organising outgoing post
• Booking meeting rooms and conference facilities as needed

• Proven experience in administration
• Meticulous attention to detail and accuracy
• Organised and self-motivated
• Exceptional customer service skills with a flexible and adaptable approach
• IT literate
• Personable, presentable, and punctual
• Excellent communication and interpersonal abilities

Experience in financial services

• Generous Pension Scheme
• 30 Days Annual Leave, plus Bank Holidays, a day off for your birthday and an additional 2 extra days off for Christmas shutdown
• Professional Growth Opportunities: Study support provided both financially and with time to study during the working day
• Comprehensive Induction Programme
• Annual Salary Review
• Annual Bonus Scheme
• Employee Assistance Program
• Supportive Company Culture with Excellent Values
• Modern, bright, open-plan, and luxurious offices
• Impressive staff room and fully equipped gym with showers and changing room facilities