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Client Relationship Consultant

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U.S. Bank National Association

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Location:
United States , Louisville

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Category:

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Contract Type:
Not provided

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Salary:

20.00 - 22.00 USD / Hour

Job Description:

Client Relationship Consultants build relationships with customers by meeting face to face and engaging them when and where they need to provide the best possible counsel. Strong client relationships are based on trust, assessing, and attending to customers’ banking needs, obtaining and processing customer and account information, educating clients on available deposit and loan products and services, and recommending financial solutions based on each customer’s unique goals and needs. They are also responsible for originating and closing consumer loans, opening accounts, and opening and/or closing the branch.

Job Responsibility:

  • Build relationships with customers by meeting face to face
  • Engage customers when and where they need to provide the best possible counsel
  • Assess and attend to customers’ banking needs
  • Obtain and process customer and account information
  • Educate clients on available deposit and loan products and services
  • Recommend financial solutions based on each customer’s unique goals and needs
  • Originate and close consumer loans
  • Open accounts
  • Open and/or close the branch

Requirements:

  • High school diploma or equivalent
  • One to three years of customer service experience
  • One to three years of sales experience
  • Basic knowledge of retail product philosophy, policy, procedures, documentation and systems
  • Basic knowledge of all retail products and services
  • Proven customer service and interpersonal skills
  • Effective selling and referral skills
  • Strong mathematical, problem-solving, and negotiation skills
  • Strong verbal and written communication skills
  • Experience in the financial services industry preferred
  • National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z
  • Subject to required registration process, including a criminal background and credit check

Nice to have:

  • Experience in participating in sales campaigns/promotions
  • Experience assisting less experienced personnel
  • Previous supervisory experience preferred
What we offer:
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Additional Information:

Job Posted:
February 21, 2026

Expiration:
April 10, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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