Client Relationship & Billing Coordinator Jobs

Matter and Billing Coordinator

This role is all about supporting strong client relationships and making sure th...

Location

United Kingdom , Brighton

Salary:

14.17 - 15.98 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Car driver required ideally
Experience in client onboarding and invoice management
Ability to work closely with legal and finance teams
Knowledge of compliance and documentation
Strong organizational and communication skills

Job Responsibility

Time Tracking & Billing Support
Invoice Management
Client Data & Relationship Management
Compliance & Documentation
Team Collaboration & Learning

What we offer

Eye care vouchers and money towards glasses
Weekly pay
Pension scheme option (with employer contributions)
28 days paid annual leave (Based on a weekly accrual)
Expert interview support and advice

Parttime

Matter and Billing Coordinator

This role is all about supporting strong client relationships and making sure th...

Location

United Kingdom , Brighton

Salary:

14.17 - 15.98 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Car driver required ideally

Job Responsibility

Time Tracking & Billing Support
Invoice Management
Client Data & Relationship Management
Compliance & Documentation
Team Collaboration & Learning

What we offer

Employed directly with Office Angels
Eye care vouchers and money towards glasses
Search for permanent work whilst in assignments
Weekly pay
Pension scheme option (with employer contributions)
28 days paid annual leave (Based on a weekly accrual)

Parttime

Senior Partner Manager

As a Senior Partner Manager – Client Advocacy & Retention, you will serve as the...

Location

United States , Chicago

Salary:

100000.00 - 120000.00 USD / Year

MyTennisLessons

Expiration Date

Until further notice

Requirements

Prior experience in Client Success
2+ years of restaurant POS experience
2+ years of experience in Restaurant implementation or Support preferred if no prior experience in Client Success
General knowledge of restaurant operations, billing, rates/pricing, SpotOn business practices and SOPs
5+ years of experience working in Customer Service Support environment highly preferred in addition to Client Success experience
Client-Centric Leadership: Proven ability to develop long-term relationships and lead strategic conversations with executives and operations leaders
Retention Strategist: Expert level strategist with demonstrated success in preventing churn through proactive outreach, at-risk analysis, and win-back tactics
Emotional Intelligence: High EQ with a calm, composed approach during escalations and difficult conversations
ability to balance empathy with resolution
Restaurant & POS Expertise: In-depth knowledge of restaurant operations and SpotOn’s suite of POS and adjacent tools

Job Responsibility

Act as the primary retention lead across your VIP portfolio, proactively identifying at-risk accounts and executing save strategies to reduce churn
Develop and implement customer cheer campaigns, retention programs, and advocate-building initiatives that highlight the value of SpotOn’s solutions
Serve as the internal voice of the customer, translating client feedback into actionable insights for Product, Support, and Leadership
Cultivate deep, strategic relationships with decision-makers across high-value clients
position yourself as a long-term growth partner, not just a point of contact
Conduct regular Business Reviews (MBRs/QBRs) tailored to each client’s objectives, KPIs, and vertical needs
Drive upsell/cross-sell opportunities by aligning SpotOn solutions (e.g., Teamwork, Reserve, Online Ordering) to evolving client goals
Lead VIP case management via Salesforce: assign, resolve, and follow through on client issues while maintaining impeccable documentation
Coordinate multi-threaded internal support using a team-based account model—collaborating with Tier 3 Support, Product Managers, Pricing Partners, and Implementation
Provide hands-on escalation support with the ability to independently negotiate waivers, credits, and service adjustments

What we offer

company stock plan

Fulltime

Senior Partner Manager

As a Senior Partner Manager – Client Advocacy & Retention, you will serve as the...

Location

United States , Royal Oak

Salary:

75000.00 - 95000.00 USD / Year

MyTennisLessons

Expiration Date

Until further notice

Requirements

Prior experience in Client Success
2+ years of restaurant POS experience
2+ years of experience in Restaurant implementation or Support preferred if no prior experience in Client Success
General knowledge of restaurant operations, billing, rates/pricing, SpotOn business practices and SOPs
5+ years of experience working in Customer Service Support environment highly preferred in addition to Client Success experience
Client-Centric Leadership: Proven ability to develop long-term relationships and lead strategic conversations with executives and operations leaders
Retention Strategist: Expert level strategist with demonstrated success in preventing churn through proactive outreach, at-risk analysis, and win-back tactics
Emotional Intelligence: High EQ with a calm, composed approach during escalations and difficult conversations
ability to balance empathy with resolution
Restaurant & POS Expertise: In-depth knowledge of restaurant operations and SpotOn’s suite of POS and adjacent tools

Job Responsibility

Act as the primary retention lead across your VIP portfolio, proactively identifying at-risk accounts and executing save strategies to reduce churn
Develop and implement customer cheer campaigns, retention programs, and advocate-building initiatives that highlight the value of SpotOn’s solutions
Serve as the internal voice of the customer, translating client feedback into actionable insights for Product, Support, and Leadership
Cultivate deep, strategic relationships with decision-makers across high-value clients
position yourself as a long-term growth partner, not just a point of contact
Conduct regular Business Reviews (MBRs/QBRs) tailored to each client’s objectives, KPIs, and vertical needs
Drive upsell/cross-sell opportunities by aligning SpotOn solutions (e.g., Teamwork, Reserve, Online Ordering) to evolving client goals
Lead VIP case management via Salesforce: assign, resolve, and follow through on client issues while maintaining impeccable documentation
Coordinate multi-threaded internal support using a team-based account model—collaborating with Tier 3 Support, Product Managers, Pricing Partners, and Implementation
Provide hands-on escalation support with the ability to independently negotiate waivers, credits, and service adjustments

What we offer

Company stock plan

Fulltime

Jr. Legal Secretary

We are offering an exciting opportunity for a Jr. Legal Secretary in the legal i...

Location

United States , Boston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in Insurance Defense
solid understanding of billing functions including preparing invoices, tracking payments, and managing expenses
calendar management skills for scheduling meetings, deadlines, court dates, and other important events
strong client relations skills for maintaining positive relationships and providing excellent customer service
experience in litigation including preparing legal documents, conducting research, and supporting attorneys during trials
knowledge of insurance defense
ability to book travel arrangements
experience with e-Filing to file court documents electronically

Job Responsibility

Draft and process correspondence and memoranda with Microsoft Office
prepare complex legal documents and revisions as per client requirements
carry out e-filing of documents as necessary
manage mail and fax communications, including preparation and processing of outgoing mail and faxes, and coordinating specialized mail or courier services as needed
maintain and update attorneys' calendars with meetings, appointments, due dates, and client-related activities
maintain paper and electronic files in compliance with internal policies, perform routine filing, and retrieve files as needed
offer general administrative support including new matter document processing, phone call screening, message taking, client and visitor direction, and travel arrangement coordination
communicate effectively and professionally with clients and other firm members, anticipating the business needs of assigned attorneys
schedule meetings, arrange conference rooms, and coordinate meal provisions
maintain chronological and administrative files for assigned attorneys

What we offer

Medical insurance
vision insurance
dental insurance
life and disability insurance
401(k) plan

Fulltime

Office Services Coordinator

Office Services Coordinator role ensuring smooth daily operations and supporting...

Location

United Kingdom , City of London

Salary:

30000.00 - 35000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Must have previous experience ideally within a similar role or environment
Personality is key for this role! Must be personable and able to build good relationships
Must be very hands on and self-motivated whilst being able to work as a team and independently
Collaborative team player with excellent communication and organisational skills
Ability to work in busy, varied work situations and manage your time and workload

Job Responsibility

Team Leadership: Manage and motivate on-site staff, ensuring they deliver top-notch service
Operational Excellence: Maintain high standards of cleanliness and hospitality
Client Engagement: Build a strong community with clients by addressing their needs and organising engaging events
Administrative Support: Oversee client billing and ensure efficient office operations

What we offer

Discretionary Bonus
25 Days Holiday + 8 Bank Holidays
Season Ticket Loan
Study Support

Fulltime

Senior Customer Success Manager

The Senior Customer Success Manager will work with Enterprise clients to oversee...

Location

Canada , Toronto

Salary:

Not provided

LHH

Expiration Date

Until further notice

Requirements

5 + years of experience in Customer Success or a related corporate role, with a focus on managing complex relationships, particularly with large Enterprise clients
Skilled in navigating dynamic, high-growth environments, with the ability to work independently, manage competing priorities, and adapt to ambiguity
Strong problem-solving and critical thinking abilities, with a proactive approach to identifying solutions and driving outcomes
Collaborative and influential, able to work across functions, build alignment without direct authority, and thoughtfully challenge existing processes when needed
Understanding of marketing and sales messaging principles, and a strong commitment to supporting both client and participant success

Job Responsibility

Lead end-to-end program delivery for a portfolio of Enterprise clients, acting as the primary point of contact from post-sale through completion, and coordinating global efforts when multiple CSMs support the same account
Build strong client relationships by understanding their goals, addressing program-related needs, and partnering with Sales and internal teams (e.g., Solutions, Coaching, Product, Finance) to support growth and success
Drive strategic insights and reporting, aligning data and coach insights to client objectives, preparing business reviews, and encouraging engagement with EZRA’s reporting tools
Manage revenue planning and tracking, including oversight of prepay balances, contribution to revenue recognition targets, and ensuring invoicing accuracy
Use systems and tools to support program delivery, including project management platforms, data intake forms, and coordination with Finance for billing execution
Support internal enablement by mentoring team members and contributing to process improvements that enhance the client and participant experience

What we offer

Your Own World-Class Coach to help you grow personally and professionally
Coaching for Friends and Family because coaching is a gift worth passing on
Charity Days to support causes close to your heart - because doing good feels good
Learning Budget to fuel your curiosity
Weekly Wellbeing Hour just for you
Regional benefits - Health Insurance, Registered Retirement Savings Plan, Health and fitness reimbursement plan, Supplementary health plan
A welcoming place to do your best work. Comfortable, collaborative and inclusive… and dog-friendly too!

Fulltime

Leadership Development Project Coordinator

The Project Coordinator will sit within the Leadership Development Project Manag...

Location

United Kingdom , London

Salary:

Not provided

LHH

Expiration Date

Until further notice

Requirements

Collaborative and able to work well in a team
Clear and positive communicator
Doesn’t shy from difficult situations and remains accountable
Well-developed analytical skills with the ability to identify trends and issues at an early stage
Excellent relationship building skills
Highly organised and able to work under pressure
Contributes to and develops a good team spirit
Demonstrates flexibility and willingness to collaborate and support team members
Excellent IT skills
Understands the financial requirements of the business, with good level of commercial acumen

Job Responsibility

Project Management Support – Including but not limited to: Psychometric launching, downloading and protecting (following all appropriate GDPR), scheduling, invitation management, coding supplier invoicing, monitoring shared inboxes
Project Managing Portfolio of small clients – Providing full project management to smaller value clients, from project scoping to final invoicing and ROI review
Tracking of client delivery
Maintaining Orbit Records
Liaising with Shared Services to ensure accurate billing and revenue tracking
Ensuring all relevant files/documentation/materials for the project are maintained and saved within appropriate systems
Ensuring any other relevant project management tasks are fulfilled
Virtual Producing – Providing full technical producer support for client deliveries on platforms such as Zoom, Microsoft Teams, WebEx
Client Reporting – supporting PMs with monthly, quarterly and ad hoc reporting. Responsible for collating and managing client feedback data and processes
Project resourcing through liaising with the Associate Engagement team to find the appropriate and available facilitators/coaches/assessors for the project. This will include the contracting process, such as creating Statements of Work and ensuring Orbit is set up correctly

What we offer

Flexible working model
Private medical insurance (PMI)
Group personal pension plan
Career support for family and friends
25 working days paid holiday with the opportunity to buy extra days off each year

Fulltime

Client Relationship & Billing Coordinator

Office Angels

Location:
United Kingdom , Brighton

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
June 05, 2025

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