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Our client, a highly regarded wealth management firm, is seeking a Client Relationships Administrator to support trustees and deliver high-touch service to a sophisticated client case. In this role, you will help coordinate client requests, manage administrative processes, and act as a key liaison between internal teams and external partners.
Job Responsibility
Supporting trustees and clients with account activity, bill pay, scheduling, and special requests
Serving as the primary liaison between clients, internal teams, and third-party providers
Coordinating and prioritizing multiple workflows to ensure timely completion of requests
Preparing and editing correspondence, reports, and client communications
Organizing meetings and maintaining calendars
Tracking and resolving client inquiries while escalating complex matters appropriately
Maintaining accurate records across systems and databases
Requirements
5+ years of experience in a client-facing or administrative role within finance, banking, or professional services
Strong proficiency in Microsoft Office and database systems
Ability to manage sensitive information with discretion and professionalism
Excellent written and verbal communication skills
Exceptional attention to detail with strong follow-up habits
Proactive, team-oriented approach with the ability to adapt to varying client needs and priorities