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Client Relations Representative

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Rancho Santa Fe

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

A premier private wellness and concierge services organization in Rancho Santa Fe is seeking a warm, articulate, and highly organized Client Relations Representative. This role supports a discerning client base and requires exceptional communication skills, discretion, and emotional intelligence. This is not a high-volume call center role — it’s about meaningful, attentive service.

Job Responsibility:

  • Manage incoming calls and personalized client requests
  • Coordinate appointments, service scheduling, and follow-ups
  • Maintain detailed and confidential client records
  • Communicate updates and confirmations with clarity and professionalism
  • Collaborate with internal teams to ensure seamless service delivery
  • Proactively address client concerns with empathy and efficiency
  • Assist with administrative support tasks and documentation

Requirements:

  • 2–4 years of customer-facing experience
  • Strong phone presence and relationship-building skills
  • Ability to maintain confidentiality and professionalism
  • Experience with scheduling systems or CRM software
  • Strong organizational skills and attention to detail
  • Calm, polished demeanor under pressure
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
February 21, 2026

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