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Client Relations Manager

Canada Employment contract · Job Posted December 11, 2025
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Job Description

Progima is looking for a Client Relations Manager to support its development across Canada. The role involves initiating business conversations with manufacturing company executives to generate opportunities for the industrial engineering firm.

Job Responsibility

  • Identify and qualify new prospects in the manufacturing sector
  • Reach out to decision-makers (via phone, LinkedIn, and email) to spark interest, assess their needs, and uncover opportunities
  • Conduct structured follow-ups to maintain engagement with prospects
  • Transfer qualified leads to business development directors and technical experts
  • Document all interactions in the CRM and ensure proper information handoff
  • Contribute to monthly lead generation objectives
  • Produce sales performance dashboards (weekly, monthly, quarterly, annual)
  • Support the organization of conferences, promotional events, and marketing initiatives

Requirements

  • Excellent command of spoken and written English (native-level or equivalent required)
  • Comfortable communicating professionally in French, both spoken and written
  • 1 to 5 years of relevant experience in cold calling or inside sales
  • University degree or relevant training for the position
  • Confident speaking with senior executives (e.g., presidents, plant managers)
  • Experience in industrial or professional services sectors (an asset)
  • Strong communication skills, active listening, and persuasion abilities
  • Autonomy, attention to detail, initiative, and strong organizational skills
  • Positive, ambitious, energetic, passionate, and results-driven attitude
  • Proficient with tools such as CRM systems, Eventbrite, Apollo, etc.

Nice to have

Experience in industrial or professional services sectors

What we offer

  • Competitive salary with performance bonus plan
  • Group insurance benefits

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