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Client Relations Manager

United States, Fontana Employment contract 75000.00 - 89000.00 USD / Year · Job Posted May 05, 2026
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Job Responsibility

  • Develop and manage relationships within an existing client base across First Class Vending’s vending, micro-market, and OCS segments to support execution of growth initiatives
  • Upsell service solutions to target accounts to ensure revenue growth by upgrading current programs and/or introducing new products and services
  • Lead training and development efforts for internal teams to enhance service consistency, client engagement, and operational excellence
  • Document client visits with respect to risks, opportunities, and relevant action plans
  • Forecast sales activity and revenue achievement using sales automation/client management platforms
  • Collaborate with cross-functional teams to ensure seamless service delivery and client satisfaction
  • Stay informed on industry trends and innovations to proactively introduce enhancements to clients

Requirements

  • 1-3 years of proven experience in selling, marketing or supervisory/leadership experience preferred
  • Requires a bachelor's degree or equivalent experience
  • Strong organizational, time management and leadership skills are required
  • Ability to communicate effectively with clients, client's customers, and support staff
  • Capability to respond effectively to changing demands
  • Experience with and knowledge of all Microsoft Office applications
  • Contract-managed service experience is desirable

Nice to have

Contract-managed service experience is desirable

What we offer

  • medical
  • dental
  • vision
  • work/life resources
  • retirement savings plans like 401(k)
  • paid days off such as parental leave and disability coverage

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