Client Relations Executive

• Developing strategies to retain current business and increase new referral business through identification of target physicians, hospitals, and development of relationships with customers and effectively utilize resources
• Responsible for achieving or exceeding sales goals and budget within the defined territory
• Providing marketing/sales support and networking within the Bleeding Disorders community to achieve/exceed territory and regional objectives
• Selling and promoting CVS Specialty Pharmacy Services to provide patients and providers with a competitive and supportive pharmacy team
• Interacting with the state chapters and support groups, treatment centers, nurses, and customers as a representative for the Bleeding Disorders Specialty Sales team

• 5+ years of experience in a marketing or community relations role
• 2+ years of experience in hemophilia, pharmaceutical sales, specialty pharmacy, or related experience
• Ability to access hemophilia medical offices to act as a liaison between prescribers and our dispensing pharmacies
• Must possess a valid and current driver’s license
• Must possess personal vehicle sufficiently reliable to meet the travel requirement
• Ability to read and understand medical information related to the specialized area
• Must be able to communicate effectively with medical personnel and individuals from broad social/economic backgrounds
• Possess strong listening skills
• Ability to define and resolve problems and collaborate with sales leadership
• Interpersonal skills, organizational skills, and attention to detail are important for this position, understanding the managed care arena to provide guidance and resolve problems
• Must be able to handle various customer situations with sensitivity, compassion in an ethical manner
• Strong territory management skills, calling on a broad base of customers (MD’s, RN’s, Treatment Centers, ancillary staff, local chapters, patients, etc.)
• Must be able to work independently, have a strong work ethic, outgoing personality and positive attitude
• Willing to work evenings or weekends as needed
• Strong presentation and meeting facilitation skills desired
• Must be able to represent CVS Specialty Pharmacy in a professional manner at all functions
• Computer skills (Microsoft Office, Sales Force) highly desired
• Must possess good follow-up and time management skills as well as demonstrate the ability to sell services confidently in a highly competitive environment
• Ability to interpret policies, procedures and instructions, and remain compliant within those policies
• Performs all Company business in accordance with all regulations (e.g., HIPPA, SOX, EEO, FDA, DEA, OSHA, PDMA, EPA, PhRMA, etc.) and Company policy and procedures
• Demonstrates high ethical and professional standards with all business contacts in order to maintain CVS Specialty’s excellent reputation within the healthcare community

Experience supporting the Hemophilia community

• Affordable medical plan options
• 401(k) plan (including matching company contributions)
• Employee stock purchase plan
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
• Paid time off
• Flexible work schedules
• Family leave
• Dependent care resources
• Colleague assistance programs
• Tuition assistance
• Retiree medical access